Customer Ratings & Reviews
- Model:
- UBPX800M2
- |
- SKU:
- 10812509
Customer reviews
Rating 4.6 out of 5 stars with 3123 reviews
(3,123 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great blue ray
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good blue ray player 4k movies looking great sharp looking
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent upgrade to prime video
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor is a Samsung Q80 2019 This player pushes the resolution to 3480 x 2160, Watching older movies on Prime Video is a remarkable upgrade. Both Sherlock Holmes Dressed to Kill and Miracal on 34th Street show greater resolution. Audio output via HDM2 to a my Yamaha Rx-a830 provides excellent 5.1 / 7.1 audio fidelity. Very pleased!!
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Great upscale quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays regular blu ray like 4K. "Top Gun" looks great.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Good player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use plays well. Great for CD music.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Great player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This player works very well. Easy to set up and use.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 3 out of 5 stars
Pretty good 4K Quality If your on a budget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good but misses the mark when It comes to HDR support and sound support. The player has very limited sound support unlike the Panasonic 4K blu ray player 820 unit.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as stated. Had for a week so far and no issues
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 2 out of 5 stars
Do not buy this.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy this. Skips all the time while trying to play 4K discs. Maybe I got unlucky, but I believe this is a known issue. I thought I had bad discs for awhile until I realized every one of them was skipping and freezing. Do not recommend.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Continually Locks Up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased new and connected to a new A90J using HDMI 2.1 cables, and for every 4K disc, I have played locks up! This includes brand new discs and old ones. I even cleaned each disc just in case but no luck. It seems like a memory issue and occurs about an hour into each disc. You can stop playback and return, and it looks fine, but I have also noticed chapter selection will not work in many cases, and the "Resume" feature often is not working? I purchased this unit thinking my A90J remote would control this player, but it doesn't, so you have to use the weak non-lit Sony remote. It does have better Bluetooth sound output when connected to a Sony headset, but I can do the same thing using my A90J work. I am only using this unit to play 4K discs and do not need it for streaming. I do all streaming through the A90J. I am not sure what options are left, but I wanted a dedicated player instead of a gaming console to get better picture quality.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good and enjoy every day and night productive
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 1 out of 5 stars
Good but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good player. Kept having iusses with it not wanting to power on and the none auto switch for dv sucks
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, cdizo.
We are so sorry to hear about the issues you've been experiencing with your UBP-X800M2 player. This is not the reliable experience we aim to deliver, and we understand your frustration with the power-on issues and the manual switching for Dolby Vision. We designed this player to provide a seamless, high-quality viewing experience, and we apologize that it has not met your expectations.
We would like to help you resolve these problems. For the power-on issues, we recommend trying a simple reset by unplugging the unit for a few minutes and then plugging it back in. If the problem persists, our product support team is the best resource to provide specific troubleshooting steps or further assistance. You can reach them directly for help.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd
Thank you again for your valuable feedback. We will also be sure to share your comments about the auto-switch feature with our product development team.
Best regards, Gus, Sony Social Media Team
Rated 4 out of 5 stars
Nice player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced an older Sony with this. The 4K movies have frozen up some times but I haven’t had trouble since the first couple and those were new also. I ran a laser cleaner disc and haven’t had any issues since. It’s more expensive than the last model and the picture is the same.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 3 out of 5 stars
The metadata output is messy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This player messes meta data causes too much trouble when using an external processor handling dynamic tone mapping.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
NOT LIKE SONY OF THE PAST
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unit in September of 2023. On Feb. 2024 this unit did EXACTLY what the old one did. It STOPPED working. It will not read any discs or display the home screen. I have to unplug it to shut it off. SAD SONY.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No point getting it if you have a ps5 or xbox series x
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Downgrade??
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Downgrade from MK1.. Streaming is extreamly limited and Home media server connectivity is not yet working like Mk1. dissapointed in sony...
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Outstanding....
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony UBP-X800M2 4K Ultra HD Blu-ray Disc Player is pretty amazing and is easily set up in less than 10 minutes. Less than 2 minutes if all of the settings are set to AUTO. There are 2 HDMI inputs. Sony kept things simple by blocking HDMI 2, to prevent mistakes. Just one of many "nice touches" on this unit. My primary 4k bluray is by OPPO, which arguably is the industry standard, and I tested 2 flix, JUMANJI and The Avengers INFINITY WAR. My tv is a SONY A8F. I say this not to brag but hopefully this will give some credence to this overview. OK. On full daylight scenes no desernable difference at all. Beautiful crisp picture with zero artifacting. But the real test is on darker scenes. That's where we separate the wheat from the chaff. I was incredibly pleased with the Sony UBP-X800M2 4K Ultra HD Blu-ray Disc Player. The detail in the darker areas was spectacular. Amazing detail and no fuzziness. Did it compare to my thousand dollar OPPO? YES IT DID. The loading time was a tad faster as a matter of fact. There was zero jitter, and even on pause the picture was outstanding. From DTS to Dolby Vision this unit did not disappoint. There are 2 things I wish SONY would consider. 1- An illuminated remote 2- More than 3 streaming options and the means to add more would be nice. A final nice touch by SONY were the 2 4k bluray films that they included. There is no front display and that's fine by me. Who can read those teeny tiny numbers from across the room anyway. If you have a 4k rig at home the Sony UBP-X800M2 4K Ultra HD Blu-ray Disc Player is the perfect addition. Cheers y'all.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 3 out of 5 stars
No better than 1080p
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had A Sony 1080p Blu-ray player and upgraded to this and about the same picture. Perhaps it’s my upscaling epson 4K projector but not a huge difference in picture quality.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Faulty player crashes while playing longer movies.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in 2022 and I regret it completely. It is faulty and crashes about halfway through while I'm playing any longer movie or older movie with lots of film grain.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Sony 800 xm
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wont respond to remote. Used it probably about 30 days in the nine months. A Sony failure. No more.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Unhappy,
We're truly sorry to hear that your Sony UBP-X800M2 is no longer responding to the remote. We understand how frustrating this can be, especially after using it for only about 30 days.
Here are some useful troubleshooting steps that can help resolve this problem:
1- Power reset the player. You will need to disconnect the power cord from the outlet and leave it like this for 2 minutes. Then plug the power cord back into the outlet and turn it on.
2- Please try changing the batteries in the remote and resetting it. To reset, remove the old batteries, press each button on the remote twice, then insert the new batteries and test it.
3- Check if the player responds to the physical buttons on the front panel of the unit. This will help you diagnose whether is an issue with the remote or the player itself.
If after performing these steps the Blu-Ray is still not responding, we highly recommend reaching out to our technical support team through the link below:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd
Thank you for considering Sony products!
Best regards,
Dominick








