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Customer reviews

Rating 4.6 out of 5 stars with 3131 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,131 reviews
  • Rated 4 out of 5 stars

    Who says physical media is dead!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video and audio features are impressive for this price point player. The interface of use is very easy to jog around wish the remote was larger in size though the buttons are small. Also, I prefer some kind of a front display. The player is heavy and built well. A good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Entry level player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up right out of the box. Good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time For An Upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically, we are just replacing an older model of the same 4K, Blu-ray player with a newer version. We loved the older version and wanted to keep the same one so we are glad that it is just the newer more upgraded one. We are very pleased with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astonished with the quality and build of this sony product!! This an upgrade over the previous 800 model!! The setup was easy and the pic quality and sound was all of that and some!! Thoroughly enjoying this player!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good so far. It has very good quality video and audio. It is pretty minimalist as far as using it a a media player. I think it only has 4 built in apps and you can't install new ones. I think maybe Sony is realizing that is not what people use blu-ray players for anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this Blue-Ray Player. The first video I watched immediately showed a remarkable difference in quality of the picture. Makes watching a movie such a treat! I'm thinking about buying another as a gift for my father. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best disc player I have owned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best disc player I have owned, I've played 4k discs, blu-rays, dvds, and CDs all with no problems. The player is on a shelf (well ventilated) never ran hot. The only thing it should have is a track / time counter for playing CDs with the tv off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above average player.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very grateful someone suggested this device. Sturdy box and comfortable setting other devices on top. Suggest using a 4k HDMI cable. It doesn’t come with no hdmi cables. The Home Screen is simple. I like that there is WiFi & a no dvd internet content connection option.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ultra Glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it does a great job when it works, it doesn't really work very good at least half the time. While I bought this to replace another Sony player that was having issues I only inherited more. Examples: -It will fault out during Prime viewing and/or other streaming content. The only fix is to shut it off and reboot the darn thing. -The remote won't work with my Sony receiver and vice versa, even though they are about the same age/series. So much for "universal" remote language. -The remote will turn on the old Sony DVD player and confuse my Sony receiver often making start ups and shut downs a lot of fun. The only reason I keep the DVD player hooked up is because the newer player doesn't always boot back up so if I want to finish watching something I have to use the older Sony player which has fewer glitches than the newer one. My previous Sony receiver lasted over 20 years and worked well. Given all the flaws and performance issues of the newer units I have to say I will never buy another Sony product again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnBYaKnow,

      Thank you for providing such detailed feedback regarding your experience with the UBP-X800M2 Blu-ray player. We understand how frustrating inconsistent performance can be, and we'd like to have the chance to assist you.

      Based on the issues you described, we can offer the following troubleshooting steps that often resolve performance and compatibility problems:

      To address the faults you encounter during streaming that require a reboot, we recommend two key steps to clear potential bugs:

      1. Update Software: Ensure the player is running the latest software by navigating to: Settings > Software Update > Update via Internet.

      2. Factory Data Reset: Performing a reset often resolves persistent glitches. Please go to: Settings > Resetting > Reset to Factory Default Settings > All settings > Start. After the reset, turn off the player for one minute, turn it back on, complete the initial setup, and then test streaming functionality.

      Regarding the challenge of controlling your Sony receiver with the player's remote (and vice-versa), this can often be fixed by enabling the HDMI control feature:

      On the player, activate CEC (Control for HDMI) by going to: Settings > System Settings > Control for HDMI > On.

      Please also ensure the CEC setting is enabled on your Sony receiver as well.

      Finally your observation that the new remote also controls your old Sony DVD player is correct. Since both units utilize the same type of infrared signal for commands, this simultaneous operation is a normal function and is not adjustable.

      If these steps do not fully resolve your issues or if you require direct assistance, please do not hesitate to contact our dedicated technical support team here:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd

      Thank you for considering Sony products!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    A great player if you experiment with the settings

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be afraid to play with the settings. Out of the box, I wasn't all that impressed with this player compared to a standard blu ray player. Changing the settings on the player and the tv really made the picture sharper and the sound come to life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K blu ray player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 12-year-old OPPO died, so we checked out CNET for their recommendation. This Sony is capable of playing 4K blu-rays, so it's a good match for our new 77" LG OLED CX tv. We haven't had it very long, but we are pleased with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup and love the picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this player as I have slowly been moving towards the 4K movies. We watched our first one and the picture was awesome. I have it connected to our 70 inch Samsung TV. The player was easy to setup. The remote is easy to use. I only had this a short period of time but love the player so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Upgrade from UBP-X800

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I picked up a new TV that was capable of Dolby Vision I decided to upgrade my Blu-Ray player to be able to take advantage of it. This interface is lacking the dynamic features of the previous model but the box no longer needs to be a multi-tasker. It does the job it is suppose to do and a nice match to a Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding quality, wow! Cool design, awesome features. Picture quality, audio quality, speed, is just awesome in every aspect. Highly recommend this product if you want to get the best out of your tv setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blu Ray Goode

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't write reviews. I'm 70, need the aid of reading glasses, and my hands shake,rattle, and quiver, but machine good.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A true Universal Disc Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually, I’d call it a transport, but that’s splitting hairs... I purchased this primarily to listen to SACDs and DVD Audio, but it also plays Blu-ray Audio, CDs, DVDs and even Blu-rays. The picture quality is excellent. The sound from SACDs is simply amazing and worth the price even if that’s all it did...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT PICTURE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO USE , GREAT PICTURE ,GOOD BUY, NETFLIX IS FAST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with the A95L model. Worth every penny!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JakeC, Great! We're glad that the player works perfectly with your TV. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    4k Sony UBP-X800M2

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sony 4k disc player that I recommend if want to experience the next generation of movies in this incredible movie format. Experience the movies as the directors intended to watch them. Recommend 100% and remember you must have a 4k tv in order to watch this new 4k movie format.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up. Gives great pictures with my Sony Bravia TV.

    I would recommend this to a friend
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