Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3129 reviews
(3,129 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Perfect match for my sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want a cleaner audio/video media source than the normal streaming sources to match my soney X95k TV. This unit was reasonably priced and exceeded my expectations. I would jave like to have a bit more ups ale build materials and feature set with scad playback etc. However i did not want to pay $1K for it like the older oppo. This unit synced with my sony tv and my Marantz very easily. The performance is excellent for the price.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Sony4k Ultra HD Blu-Ray Player UBP-X800M2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Blu-Ray player offers outstanding picture quality when paired with Sony 90 series OLED TV and a Sony 7.2 Receiver for sound. Single HDMI connection via 2.1 enhanced cable ties all three devices together. This is ideal for those who desire a clean audio video set up with a minimum of wiring complexity. I recommend this Blu-Ray player and Sony system for those like me who are not electronic whiz’s!
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 4 out of 5 stars
Sony 4k player
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The player is of great quality. It does not feel cheap. I compared the picture and sound quality to my PS5 and Xbox and easily beat them. The only real downside to the player is that you have to manually change/turn off the Dolby digital picture in order to play regular Blu-ray disc. Outside of that there really isn't much of a downside to this player. Music CDs are really good too. It plays all different formats that I threw at it. Overall happy with this purchase.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RaulJ,
Thank you so much for your kind words. We’re thrilled to hear that you’re enjoying the sound and picture quality in your Sony Blu-Ray player. Your feedback means a lot to us.
Our sincerest apologies for the issues you’ve encountered about the changes that you need to do manually in order to play regular Blu-Ray discs. We understand that it can be inconvenient to manually change that. This is a common requirement for some Blu-ray players, including the UBP-X800M2.
Currently, there is no automatic detection feature for Dolby Vision content on this model. You will need to manually adjust the settings each time you switch between different types of discs to ensure the best playback experience.
We apologize for the inconveniences this caused.
Sincerely,
- Stephanie
Rated 5 out of 5 stars
WOW is this nice!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use with my new Sony 4K TV. It did however, take some trial & error to get things working correctly. The main problem was that my 8 year old AVR is not equipped for 4K. It had the HDMI's but not rated for 4K. Another reason for buying this model player was the ability to play my hybrid SACD's . Man that's areal treat to finally be able to hear the SACD band. 4K discs look outstanding on this player as well, as blu-rays & regular DVD's Definitely worth the additional expense .
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth with this price. Plays 4K and easy to use. Sound quality is also nice.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
First player I have purchased in a decade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first player I’ve had since the 2010s. I have been using my PS4 for bluray movies. I have since upgraded my TV and wanted to get into 4K steelbooks. So i opted to purchase what I have seen as the best bluray player on the market. So far it doesn’t disappoint. Top notch build quality. It connects great to my Sony TV and I can control the TV with the included remote. Love watching 4K content and have not had any issues. Make sure to wipe down your discs with a cloth before and after use.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TWasiuk,
Very nice! We're glad to hear that you like the build quality of the Blu-ray player. Thank you for choosing Sony!
-David
Rated 4 out of 5 stars
Solid player with some streaming options
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This takes the place of a Sony 1100ES blu-ray that failed after jlust 16 months of service. It handles everything well, from movies to streaming, plus SACD music and conventional CDs. It lacks the display of its more expensive (but discontinued) predecessor, but otherwise looks and operates pretty much the same way--fingers crossed that it stays the course and remains less buggy and unreliable than the 1100 that caused us so many problems.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 3 out of 5 stars
Excellent player but with one major flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this player as well as its predecessor, the original UBP-X800 that I also purchased at Best Buy. It plays movies, CD's and SACD discs beautifully. It does not have as many apps as its predecessor but that is irrelevant as every app I need is on my Sony 930E Android TV. I bought this player for one reason: to add Dolby Vision. And that is the rub. Sony added Dolby Vision to its 930E series televisions and I wanted a play to match so I had that option. The Sony TV readily switches from HDR10 to Dolby Vision depending on content. The M2 has the same excellent build quality as its predecessor. Unfortunately the X800M2 does not. You manually have to switch the player from one format to the other. While I have heard many technical and operational explanations of why this player does not yet do auto switching, to quote "I say B#," Hopefully Sony will release a firmware update that enables auto switching between HDR10 and Dolby Vision, both for this player and the previously released UBP=X700, Meanwhile I am enjoying everything in HDR10. I could go to the bother of manually switching formats. My wife. No way! So, the new M2 is connected to my 930E and the original X800 to my Sony 900E. I love the player but will love it more if Sony updates it to auto format switching.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
It gets a seal of approval from me
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just works!! Ive gone thru cheap players that are finicky as heck to more expensive ones that seem to lose signal constantly (looking at u lg) this 4k player plain works! Reads every dvd, blu ray, 4k disc ive popped in and plays flawlessly! The internet connection when connected stays connected. My only small complaint is it has very few available apps HOWEVER i didn't buy this thing to use as a smartbox. I wanted it to actually read discs and not overheat and get unresponsive like sonys cheaper but still expensive other 4k player and lg as well. This one is the real deal you wont be dissappointed if you want a basic 4k player without all bells and whistles but does what its suppose to do very well. Great picture sound and color and upres old dvds nicely!
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Compact player more solidly built than many.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Player was super easy to set up and getting playing. This model has a slightly heavier duty case and build quality. The disc tray remains lightweight plastic but operates smoothly. The unit is responsive to remote commends. Connected wirelessly to my home network and updated firmware smoothly. No issues so far with freezing or locking up the unit.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Great UHD Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great build quality and easy setup. I have the older 800, and I love the fact that this M2 version supports Dolby Vision where as the older version does not. Plays great on my Sony TV! The player’s remote also has some basic controls for my tv as well which is a handy feature. I would definitely recommend this product for anyone looking for a great UHD player.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Sony almost High End.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the build quality of the UBP-x800M2 in this day of mostly throw away Blu-ray players . What I do not like is a lack of an internet browser and more apps . I got this for its Dolby Vision support. For me it looks so much better than regular HDR10. I have this connected to a 55inch Visio HDTV. Just Beautiful!! looking at my 4k and Blu-ray disks. Netflix looks a little more crisp under the Dolby Vision off this player vs Netflix on my Nvidia Shield TV device.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
4K DvD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. DVDs look great. Not many 4K Available, but blue rays are improved picture.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolK,
Thank you for the 5-star rating! We're glad to hear that you like the easy setup feature and picture quality of the Blu-ray player. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
A ton of listening and viewing options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit will play all of my audio types (Dvd-Audio , DTS and SACDwith very good sound and looks great on my Samsung 65" tv. It is built very well having a metal case and It also has some streaming apps. One negative thing is it does not have the VUDU app and according to Sony tech support, it never will. Its predecessor had an app store this one comes pre-loaded with Netflix, YouTube and Amazon and you can not add anything else. (Bad move Sony) But all this for only $249.99 on sale makes this a great unit.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Top notch Sony quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After buying a Sony 4K television, the next logical step was to purchase a 4K player. I have another 4K brand player in the bedroom but this Sony blows it out of the water performance wise. It is just overall a better quality player. The menu is simple but functional and the remote is more than adequate. It only offers 3 streaming options but I primarily use this for playing discs and use my TV for streaming. I'm very glad I went with Sony.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 4 out of 5 stars
Great 4K Player But Limits Streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 4K player puts out a sharp, clear picture with great resolution. It even upgrades Blu-ray discs to look like 4K! It does HDR and Dolby Vision upgrades if your TV and discs offer that video platform. It's built like a solid tank, not plastic cheap. Set up is very easy. Just hook up the HDMI cable and go into the settings and you're in business. The only negative is that this Sony 5K player limits streaming possibilities. It only permits streaming on Netflix, Amazon and YouTube. No Hulu, HBO or anything else. If you can overlook the streaming options, this is the 4K player for you.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Fantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from a LG Blu-Ray player that I’ve had for seven years. The first thing I noticed was the gigantic change in the surround sound. It was unbelievable. So much better. The picture was crystal clear and I believe the colors were better. I don’t have a 4K television yet, that will come before the end of the year so I can’t say how that looks. All I can base my review on is the difference between the new Sony 4K player and an older LG. Love this player and would buy again.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 4 out of 5 stars
ZERO display of anything
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality of this player is no doubt superb and I couldn't be happier with that. The completely blacked out front with absolutely NOTHING displayed on the front gets old. There are so many times that I pause a blu and would like to know how far I am into it on the front display (that's just one example). That solid flat black front panel is exactly as it will look once you plug it in. Even the power light is almost invisible. Sometimes I don't know if it's on or not. I liked that look at first, but functionality wise it stinks.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 4 out of 5 stars
Great 4k Player With One Hitch
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, quality built player with a bare bones front end menu. This player is bigger and heftier than you might expect. The casing feels like metal and with absolutely stay put wherever you set it. The solid build also means it is whisper quiet while playing your movies. The super simple front end may seem plain at first but in today's age of cluttered smart TV/Streaming box interfaces, choke-full of ads it's nice to have so little to sift through in order to just watch a movie. My only gripe is something that has cropped up with 4k Blu-Ray players from several brands. Every now and then while watching a movie the player will come to a complete freeze, with the only remedy being a complete shut down or unplugging the machine altogether. This doesn't happen all the time, but has happened enough times for me to question if my movie watching experience will be hampered every time I insert a disc.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendRated 5 out of 5 stars
Diamond Amongst Coal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is surprisingly hard to find a good quality and affordable DVD/Blu-ray player these days, but I believe we have found one with this device! We are very happy with the quality of our purchase and are excited to finally be able to watch our collection without fear of poor image quality or disc scratching.
This review is from Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshV, we feel privileged to hear the Sony - UBP-X800M2 has made a great impression on you! The unrivalled visual clarity of this 4K UHD Blu-ray player really stands out, and with the integration of HDR10 and Dolby Vision, it really creates an immersive cinematic experience at the comfort of your home! Thank you for choosing Sony. Regards, -Dominick








