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Customer Ratings & Reviews

$349.00

Customer reviews

Rating 4.6 out of 5 stars with 3129 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 3,129 reviews
  • Rated 4 out of 5 stars

    4k is stunning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4k UHD player has a lot of settings that can be adjusted to match what works best for your particular TV and preference. Setup and navigation are easy but it may take some trial and error to adjust the color rendering formats, audio formats, and display sizing the way that you want them. The upscaling is excellent, UHD is perfect, and all special features on the discs are accessible. You can stream links from discs, Netflix, Prime, and Youtube. The only thing that disappointed me on this player is that it would not play some old Northern Exposure discs. It apparently is not compatible with the double sided format that the DVDs use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Player

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a good player and it has been reliable. Not all Sony products have been reliable in the past. The picture quality is good and meets expectations. The operation is run through the TV, so you cannot operate it independently from the TV. One downside is that you have to manually select between Dolby or DTS. This should be automatic and one of the reasons I did not give it 5 stars. A second downside is there is no analog audio output. This is supposed to function like a CD player, but you cannot hook it up to a stereo. Everything has to go through the TV. Another strike. Yet another issue is frame rate. Movie DVDs are at 24fps and most modern TVs have frame rate compatibility issues. This is an industry problem that needs to be solved. But it is more of a problem with the TVs than it is the player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Afrter looking at many reviews I chose this player pver the less expensive Sony and the similarly priced Panasonic. The reviews of all players showed some issued with freeze ups during playback but the percentage seemed lower with this player. The player seems to have good build quality. I have played a few disks both 4K and standard Blu Ray. I saw great picture quality and have experienced no freeze ups. Hopefully problems won't develop later. Based on the number of reviews that complained about freeze ups, I did purchase a Geek Squad 4 year plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All that you need!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous model, which is almost exactly same - except dolby vision. I preferred to have dv than not, since my tv supports it. On some discs, it makes stronger enhancement than hdr. DV or not, for 4k, this is great. For blu-ray playback - it is perfect, if not better looking than a blu-ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K Blu-ray player for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I acquired this unit to replace a different brand 4K player that was well over 3 years old. The Sony is doing the trick playing 4Ks, Blu-rays and DVDs where my previous unit was struggling. 4Ks along with the HDR capability look phenomenal on my LG OLED! It's easy to set up with variety of nice settings and easy menus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo DVD, blue ray, and CD player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really hard to find a decent DVD player these days and I have a bunch of DVDs that I didn't want to have to chuck out. Finding this one that plays DVDs, blue rays, and CDs was an awesome find. Great picture too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amy B, thank you for your kind review!

      We're thrilled to hear that you're enjoying the UBPX800M2 DVD player and appreciate its versatility in playing DVDs, Blu-rays, and CDs. It's wonderful that the picture quality met your needs.
      Your feedback means a lot to us, and we're glad to know our product helps you make the most of your DVD collection.

      Thank you for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    Perfect for LDAC users

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 4k player that won't break the bank like others will. Sure it's lacking a few things, but it makes up for it with having LDAC bluetooth built in plus all of the playback compatibilities. It's a great machine that compliments my mid range audiophile setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High tier 4K Sony player that has a lot of feature

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Purchase of this model coz the first one lasted for almost a year was damage when our homes was hit by lightning strike a year ago.You better secure all your home streaming devices by connecting it to the uninterruptible power supply( UPS) coz it regulates any voltage irregularities created during lightning strike.This 4K Sony player is a one of the high tier on all other competitive brands, and it has a lot of features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kitkat123,

      Thank you so much for sharing your feedback with us.

      We are truly sorry to hear your first player was damaged due to a lightning strike at your home. We appreciate you choosing Sony again, and it means a lot to us knowing you consider the UBP-X800M2 among the top tier when compared to other brands. We're delighted that you’re enjoying its features.

      Your suggestion about using a UPS is excellent. A UPS can indeed help regulate voltage irregularities caused by lightning strikes or power fluctuations, and it’s a valuable tip for many users.

      Thank you once again for your trust in Sony and for taking the time to write a review.

      Best regards,

      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Super 4K Ultra HD W/Hi-Res Audio Blu-Ray Player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony - UBP-X800M2 at $299.99, is by far the best 4K Ultra Blu-Ray Player that I have ever owned! The day before, I purchased a Panasonic DP-UB820 at $499.99, which was the worst 4K Ultra Blu-Ray Player that I have ever owned and I returned it within 24 hours. I am not going into the details on why it was the worst because I rated it and you can read that. The Sony - UBP-X800M2 has a true 3840x2160 Resolution, with a crystal-clear picture, supporting 4K HDR and DOLBY VISION, plus great sound with DTS:X and Dolby Atoms. Some people were listing the lack of streaming apps. Its purpose is to play 4K and below DVDs. My TV has all of the apps that I want and my Roku Ultra Streaming player has all of the apps that I want. So, I don’t need a third streaming video device. Some folks were also complaining about it weighing, 8.4 pounds. This is a strong quality devise, that does not flex when you touch it. The extra strength makes it more durable. I don’t why anyone would complain about that. Once again, a GRAET 4K Ultra Blu-Ray Player! I would recommend this to anyone that wants a great 4K video picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4K DVD Player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is easy to set up and connect to the Tv. Very easy to use the controller and has an awesome picture upgrade from 1080P to 4K.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complements my Sony Bravia 4ktv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 4K bluray player is an excellent addition to my Sony Bravia tv. You can play regular dvd and upscale is great. Plays cds and USB’s. Easy to connect and setup plus fits nicely under my tv. Size is a little bigger than most bluray players and has so many features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the ease of use The picture was great 4K and Blu-ray and regular DVD all played as I expected it would I would recommend this product to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonytv, We are thrilled to hear that you’re having such a positive experience with the UBP-X800M2! It's wonderful to know that you found it easy to use and that the picture quality fulfill your expectations with stunning 4K, Blu-ray and regular DVD playback.

      Thanks for choosing Sony and for your recommendation, it truly means a lot to us!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    What a difference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't believe this player would make a difference in sound quality but it did. Compared to a 3 year old Samsung bluray player, I noticed the sound is clearer and has more bass...punch to it. The upscaling does a good job too, but didn't have a chance to do A/B test to see whether the Sony is much better than the Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good and simple 4k HD unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to go with a new 4K tv. It is a compact unit that is like most players being easy to use and supports all the different formats from ultra HD down to a standard DVD. The picture output is good and the picture it produced on the TV was outstanding. We think it is a great unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m addicted to blu ray now.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a guy who has an Xbox and PS5 I already had 4K players. They work well enough in their own right, and they offer amazing value, but my biggest issue was lack of Dolby vision support. I never got the full potential of my blu rays on those devices. As a videophile I had to get a standalone player. It’s QUIET, the picture is fantastic and also the use of an old school remote makes utilization a breeze. If you’re not too crazy about physical media or you’re just fine with the value that the consoles give then don’t worry about it, but if you want the best picture quality and care about DV without streaming this is a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently was using a Samsung 4K player and the switch to this Sony 4K player was definitely worth it. My Sony tv has Dolby Vision and this player just compliments my movie watching experience. I highly recommend this Sony 4K blu ray player. Easy to use and awesome to watch movies and stream. Thanks Best Buy you’re the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing disc player. its solidly built and plays literally any disc you put in it. The 4k is beautiful and the enhancing of bluray makes it almost look like 4k. And it also has Dolby Vision. Totally recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Bluray

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No negative issues. Audio quality and Video resolution is excellent. I am running this through a Yamaha RX-V685 receiver that is Dolby Vision compatible and then the Sony - 55" Class - LED - X950G. Further research on my part is needed to determine how to set the Sony TV and Blu-ray in order to correctly upscale 1080 HD to 4K. Overall, very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my home theater receiver to a unit that accepts the HDMI interface. However the Panasonic DVD-Audio had the choice of 6 discreet RCA outputs or a digital coax output. Had to use the digital coax cable with the new Onkyo receiver. This never sounded right playing DVD-Audio through digital coax. So my collection of disks collected dust. I then heard the Sony UBP-X800M2 played DVD-Audio disks and got one ASAP. I am more than happy with this unit. 4K, Bluray, DVD, CD, DVD-Audio, SACD all play perfectly. OMG! The sound is so great, 96 khz 24bit 5.1 surround sound! I bought this just for the DVD-Audio but it plays everything I threw at it beautifully! I cried hearing my DVD-Audio disks again as they were meant to be heard, wow!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Player!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality & the sound is much better than I imagined. The video quality is awesome as well. I would highly recommend this product to and buyer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesJ,

      Fantastic to hear! We put a lot into the UBP-X800M2 to ensure top-notch build quality, incredible sound, and awesome video. So glad you're loving it and you'd highly recommend it!
      Thanks for choosing Sony.
      Eliab. Sony_US