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Customer Ratings & Reviews

$349.00

Customer reviews

Rating 4.6 out of 5 stars with 3129 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 3,129 reviews
  • Rated 5 out of 5 stars

    Great player for Video and Audio!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the 4k plunge recently and I’m glad I did! Not only is it a great 4k player, it also will play SACD and DVD-A! No complaints about the player at all. The interface is simple, but easy to use and navigate and also very responsive. The remote is a simple Sony remote akin to the same type of remotes packaged with previous blu-ray players, but I use my same universal remote anyway so that didn’t matter to me. I haven’t honestly even tried the streaming features since I strictly use my Roku for that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, ArnoldFan,

      Thank you for the 5-stars rating and the great review! It is fantastic to know how your Sony Blu-Ray Player is meeting your needs! It is great to hear you are enjoying its amazing picture quality and that you have found its interface friendly and easy to use!

      Thank you for choosing Sony, have a great day!
      -DiegoV Sony_US

  • Rated 4 out of 5 stars

    Sony UBP-X800M2 4k UltraHD Hi Res Wi Fi BR is Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony UBP-X800M2 Streaming 4k Ultra HD Hi-Res w/Wi-Fi Blue Ray Player is a quality player and a tremendous value when comparing it to some of the costlier competitors. It supports HDR10, Dolby Vision, HLG/HDR formats (no HDR10+) and more; near 4k upscaling and high resolution audio formats are a go for your home theater all for <$300.-....but there's more, it will play nearly anything whether you watch, listen, or stream. If you have still have that CD collection, SACD, or DVD-Audio Discs..yeah, it will play those too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect except no front display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a second unit when my dedicated 3D Blu-ray player stopped working from 2010. With onboard support for niche formats I use like 3D Blu-Ray, SACD and DVD-Audio, these format players are getting harder to find so it will be nice to have a "back up" should my main unit go down in the future. As mentioned in my title, no front display so everything is on the TV screen. If you use for CDs and SACDs like I do, I would probably not pair with an OLED display as the menus stay on screen in a fixed position the whole time you are listening to music so there is a high risk of burn-in. I don't know if there is an option to turn on the on-screen display but I have it connected to a LCD panel. Once I got use to having all menus on the TV, I actually like it and can read it better from across the room. I have always picked up my players when they are on sale for $250 (80 off regular price) but others have said 199 is possible on bigger sales like black Friday, etc. Even at full price, having a player which will play every optical disc format for video and audio it is still a deal to me. Thank you Sony for making this wonderful player in the age of streaming and digital entertainment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best player I’ve owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit, plays dvd, dvd-audio, blu ray, 4k, SACD, and more, and plays then all very well. I only wish they hadn’t discontinued it. Solid unit and the most reliable dvd/blu ray player I’ve ever owned. There’s now a market for used and new old stock of this unit due to demand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXcellent 4K player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sony 4k blu-ray player... Music CDs sound top notch also. The 4K player displays excellent 4k Pix. Also upscales non-4k videos to near 4k quality. Very easy to learn and navigate; highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding 4k Blue Ray player from Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to buy a 4K/Dolby Atmos capable blue ray for my TV and Sound Bar system. After reading the reviews on various Blue Ray players I decided to go with the Sony -UBP-X800M2. The build quality of this player is impressive. Sony did an excellent job on this. However, I don't understand why this high end player lacks a display panel? I watched several blue ray and regular DVD discs, and the resolution is outstanding. Especially when it upscales non blue ray DVD's. Sound from this player is also excellent when playing Dolby Atmos movies. Interestingly I did not experience any of the issues some other buyers had with WI-FI connections or set-up. I am very satisfied with this Blue Ray player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality in a slim package.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Excellent picture and sound quality for HD and 4K discs. Very quiet during playing. Disc tray is very quiet as well. Seems very well made. I truly hope I won't encounter freezing issues as other reviewers did. I have other means for streaming so I don't use the built-in streaming apps so I have no ideas how good they are. Playing 4K contents from a jump drive is also very snappy with excellent result both graphically and sonically. I have a ton of 4K HDR 10/Dolby Vision/Atmos content on jump drive to test, and it's been excellent so far. As for CD playback, especially SACD playback, if you have a good DAC to connect via coax, this should be a big plus. Not many 4K players support SACD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Native 4K and Upscaling Player

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this player for several months now and have had an opportunity to watch various 4K UHD discs as well as 1080p Blu-Rays. The player is worth the extra cost over lesser players. The difference is apparent in performance and the upscaling is excellent. Since there are no 4K discs yet of the original Star Trek movies I was curious as to how Star Trek: The Motion Picture would look...in a word, amazing. I was shocked at how well the picture was upscaled by the player and by my Sony 75" 900 series TV. I would definitely recommend the extra cost of this player. It is solidly made and not cheap plastic. After getting a 4K TV and 4K content, you owe it to yourself to play them (and your existing 1080p discs) on a high-end player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you like 4k UHD disks, but pricey!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great piece of hardware only if you have lots of disks. I bought it on sale, but cant really justify this at full price, especially when Sony make a cheaper 4k player that has more streaming services than this one. If you buy 4k movies in disk form, this device is perfect. If rental services like redbox start renting 4k disks it may see more action. However, if you are like me and mostly stream movies or have digitized your personal collection, you are better off buying a 4k streaming device like apple tv or roku that works with the services you use, which costs less than this device. This not a streaming device, unless you only use netflix, youtube, and amazon, and for $300 is more luxury than utility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Dolby Vision

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this model after owning the previous model (UBP-800, the M2 was added to the model numberfor this model). Form factor wise it looks identical on the outside to the previous model. It actually comes with the same remote as the previous model. The older model only supported HDR but this one supports Dolby Vision. This newer model also supports HDR. Some people say they cannot tell the difference between the two formats. I must be one of the few who can. I can absolutely tell the difference. There is a lot more color depth with Dolby Vision. My wife and Father-in-law have said they couldn’t tell the difference between the old player and the newer one. It also runs very quiet (no loud noises like planes taking off) Note you do have to enable Dolby Vision manually through the settings menu to turn it on. It is not enabled by default. Having read all the reviews I could find, I knew this ahead of time when I made the purchase. There is also a firmware update that should be made to add more support for discs. You can do the update over the internet by plugging the unit into your WiFi router via Ethernet or connecting it to your wireless network. This player does amazing playing music CDs too. A great player overall. The previous model was great too except it didn’t have Dolby Vision support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Blu-ray player, but notice the "fine print"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to "upgrade" from a PS3 that had stopped playing Blu-Ray's. This does everything I need it to but feels "cramped" compared to my PS3. As far as I can tell you can only have the pre-installed Amazon Prime, Netflix, and YouTube apps on the device. No Hulu, HBO, Showtime, or other streaming services are available. My other nit is that there's no way to not output audio via HDMI. I have an older stereo that doesn't handle HDMI so I have to use the digital coaxial out to the stereo but the TV still gets audio and the two are out of sync just enough to make it feel like an echo. I haven't tried 4k yet (TV is only 1080p) so I can't offer an educated opinion. Oh, I also miss my PS3's Bluetooth remote. The included remote works when you point it towards it, but if there's something in the way in can take moving the remote or object out of the way before you can use it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elegant Design. Good Performance.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy to navigate and control 4k UHD Blu-ray player that delivers excellent picture quality. There has been much said about having to toggle the Dolby Vision setting on or off depending on the UHD disc to be played...but since many 4k discs also include a digital code for streaming this seems like a nit picky criticism. I haven't had a chance to optimize and tweak the picture settings further for even sharper detail but the default upscaling of Blu-ray discs performs quite well and displays very crisp images. Mechanically, the UBP-X800M2 is quite fast and responsive and loads disc content very quickly. I've had no issues with the player and it has integrated well with my Sony X950H television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K UHD Blu-ray Player with Dolby Vision

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony UBP-X800M2 4K UHD Bly-ray player is a very good buy. It met all my expectations. It plays all my disk in my collection. I was upgrading from a Samsung unit and wanted Dolby Vision. And what a difference it makes with Dolby Vision & Dolby Atmos. Picture is much better then the Samsung unit. As everyone else stated, the only one minus is you have to manually switch to Dolby Vision. To do that automatically, you have to spend twice as much on a Panasonic model. Everything else about this model is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unit Quality Build

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the lesser 700 model. Heavy quality construction. Haven't tried all the audio discs this thing can play but optimistic. So far great with 4k surround system. Kinda wish it had a display on front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around 4K player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upscaling, solid build, Dolby Vision and Atmos makes this a perfect compliment for any 4K TV. The only downside I can see is a lack of a Optical audio output my older AV receiver. A Best Buy for me! ; )

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for discs and Netflix, Amazon. Not so much f

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a great 4k player pretty much plays everything! Looks amazing great picture and audio quality. I actually love the limited apps it has Netflix, Amazon and Youtube. Also you can cast from any device, Music, video. I do not like that this has a bluetooth transmitter but not a reciever. I have no use for a bluetooth transmitter. I do not have bluetooth speakers or headphones so this is just a useless feature for me. But if you do have those things I can see the point.lastly and worst of all is the media server. This is complete garbage I can only manage to play music on it no video or music? My network is set correct and so are my computers but it just does not work! Terrible! You cannot even use Plex with this. This is why I went 4 stars and not 5. I mainly bought this for 4k ultra discs and this unit sure delivers with those! Im using wifi and I have great speed and signal. So all in all I am pretty happy with the npurchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pete,

      Thank you for the purchase! We're glad to hear that you like the picture and sound quality of the Blu-ray player. Your feedback is greatly appreciated. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Good Disc Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend has an extensive blu-ray collection. This unit provides decent picture and enough options to affect quality output without being excessive. It may be me, but has disc playback always been this slow? I recommend a streaming device as opposed to disc players, but it serves it's purpose.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Audiophile,

      Thank you for your review! We're glad to hear that the UBP-X800M2 provides a good picture and the right amount of options for your needs. We designed this player to be a reliable and high-performing unit for extensive physical media collections, and we're happy to know that it is serving its purpose so well. We hope your girlfriend continues to enjoy it!

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Fantastic Player!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade for me. The picture quality is amazing! I mean seriously I finally can tell the difference between 4K UHD Blu-ray’s and standard Blu-ray’s. It has Dolby Atmos Support and DTS X support which is phenomena, the hi-res audio is absolutely incredible. This is fantastic player to have if you own a 4K tv with HDR/Dolby Vision, and yes this has Dolby vision support. I originally had the Samsung UHD player that cost 199.99 and I had to shell out a 100 extra on this but it’s totally worth it. My only Negative for this player at the moment is that it you have to turn Dolby Vision on and off, which honestly isn’t that big of deal to do and I’m sure Sony will probably fix in a update. So far I have watched rewatched a few of my UHD Blu-ray’s and I have noticed no banding, and a lot more clarity even on the 2k DI disc. I highly recommend this player!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing 4k blu ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Its fast and plays bluray discs with precision. It has impeccable quality for the price. I looked at many different players and read countless reviews and Im glad I chose this one. My main purpose for this particular purchase of this player was that it can handle both dolby vision and dolby atmos. Its a perfect addition to my personal Sony tech lineup with my 85in sony tv w/ imax visual settings and my ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high quality 4k DVD player from a well known manufacturer. The player is packed with loads of features and it complements most modern audio video systems. Although it is a little pricey, it is worth the buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User901889,

      Thank you for the fantastic 5-star review! We're beyond pleased to hear you're happy with your UBP-X800M2.

      You've highlighted exactly what we designed this player to be: a premium, feature-rich device. It's built to deliver the highest quality 4K Ultra HD Blu-ray experience, with support for technologies like Dolby Vision and HDR10 to provide stunning picture quality. The player also offers exceptional versatility with High-Resolution Audio and support for a wide range of disc formats, making it a perfect complement to any high-end audio/video setup.

      We appreciate you choosing Sony and are happy to hear you feel it's a worthwhile investment. Enjoy the show!

      Regards,
      Dominick Sony_US