Customer Ratings & Reviews
- Model:
- WFC700N/B
- SKU:
- 6538256
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the WF-C700N Truly Wireless Noise Canceling In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users are impressed with the sound quality, describing it as excellent, immersive, and comparable to higher-priced products. The earbuds are also praised for their comfort, with users noting that they can be worn for extended periods without discomfort. Additionally, the battery life is consistently praised, with users appreciating the long usage time between charges.
This summary was generated by AI based on customer reviews.
Decent enough
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fit. The ambient sound is not very clear. Sound cancelling is pretty good. Red light won't turn off on the charge deck. Think that makes it need charging more than designed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WoogaWooly, we're glad you like the comfort and noise canceling of your new earbuds. We're sorry to hear that you have an issue with charging and ambient sound quality of your Sony unit. For ambient sound, please isolate the issue by following this link:
https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000779995.html?search=ambient
For battery or charging issue, please follow this link:
https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783897.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
It was ok while it lasted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted for 9 months, then stopped connecting to the devices. I know there is a year warranty, but I don’t even want to bother. Honestly I am quite disappointed with the quality.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, Amarosan.
We are truly sorry and disappointed to hear that your WF-C700N earbuds stopped connecting after only nine months of use, and we sincerely apologize for this frustrating experience. We understand that this is unacceptable for a Sony product, and we regret that the quality has not met your expectations.
We know you mentioned not wanting to bother with the warranty, but we strongly encourage you to reconsider. Since you are within the one-year warranty period, this issue is covered, and we want to ensure you get a working replacement. Often, a simple Reset or Initialize procedure (which deletes pairing data and restores factory settings) can resolve sudden connection failures without needing a repair.
To quickly resolve this issue and get you back to enjoying your earbuds:
Please contact our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Our specialists can walk you through the quick troubleshooting steps and, if those fail, they will handle the warranty exchange process for you right away.
We take your satisfaction and feedback on quality seriously and hope to restore your faith in the product and in Sony.
Best regards, Gus, Sony Social Media Team
High quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent in ear headphones. Very comfortable, the sound is excellent quality and the noise canceling feature works really well. Would highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidB,
Thank you for the purchase! We're glad to hear that you like the sound quality of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Good sound quality for the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like these headphones. Very good sound for a good price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertS, Awesome! We are so glad to hear that you are enjoying your new WFC700N. Thank you for choosing Sony! -Carl
Great Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing. The noise cancelling and bass boost provide an excellent clear sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MJ2024,
Thanks for the great feedback! We're glad you're enjoying the amazing sound quality, the powerful noise cancelling and bass boost, perfect for a truly immersive listening experience.
Thanks for choosing Sony.
-Eliab
Sony strikes again !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have several sony earbuds and each have a special place in my heart . These are the smallest which i love and sound great of course but if you like your music loud such as myself then you will get around 2.5-3 hours playing time before having to charge them . Fyi
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flash, Thank you for telling us about your experience with your WF-C700N. It's wonderful to hear you are comfortable using these earbud headphones and you are enjoying the superb audio with long-lasting battery life. Good to know you like the lightweight materials and an ergonomic design that is also noteworthy. Thank you for choosing Sony! -Jess
Make Them Smaller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great! I don’t have a solution for the one issue I have, to be able to fit them to your ears before purchasing. I understand the hygiene problems that would create. I find them a bit too bulky for my ears, but again, the sound is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinA,
Thanks for sharing your review and experience with the WFC700N. We're glad that you like the sound quality of the headphones. Your feedback about its fit is greatly appreciated. For optimum fit and comfort, make sure that you are wearing both earbuds properly. You may find this link helpful:
https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000778771.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
- Pros mentioned:Sound quality
Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work excellent they have a great charge time you can hear clearly highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .We appreciate the positive review, JustinJ! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
ARE YOU THERE???
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Barely feel them in my ear. Love that I can adjust so many aspects of the sound experience! Great value for the price!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CC76, thanks for that fantastic 5-star review!
We're so happy to hear you enjoy the WFC700N! Their comfortable design makes them special to wear for long periods without feeling them, it is like the music comes from inside your head instead of the headphones!
Thank you so much for choosing Sony!
Gus
- Pros mentioned:Sound quality
Worth the Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with noise canceling, work on cars, and they are perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GarrettD, That's awesome! Enjoy and thanks for choosing Sony! -Craig
Work with new phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got new phones and the wife's buds wouldn't work. Purchased these and they work great and feel comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Youngolddude. thank you for sharing your experience with the WF-C700N earbuds. We're glad to hear that they are working well with your new phones and that you find them both effective and comfortable. The WF-C700N earbuds are designed to provide a seamless and user-friendly experience, offering high-quality sound alongside a comfortable fit, making them a great choice for daily use. If you have any further feedback or questions, feel free to reach out to us.
Thanks for choosing Sony!
Gus
Amazing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would absolutely recommend these for your everyday everywhere ear buds I wear them at the gym and even at work and I’m an Ironworker which deals with metal shavings and molten metal sparks and no problems for the whole year I’ve had them. The Noise canceling is amazing even at work with an average decibel of 100 or so it’s like I’m in my own world just listening to music
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DevinE, We're glad that you're enjoying your WFC700N. We also appreciate your feedback and recommendation. Thank you for choosing Sony. Erin
Great noise canceling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling worked great on an airplane with crying babies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user332726,
Thanks for the 5-star rating! We couldn't be happier to hear they're delivering great experiences! Their noise cancelling feature definitely stands out! We hope you keep enjoying them during your trips!
Thanks for choosing Sony.
-Eliab
Outstanding earbuds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling and EQ settings. The app is easy to use and great for adjusting the sound and settings. The ability to connect to multiple devices is extremely useful. They are very comfortable too. The only thing I miss is wireless charging. But since the battery lasts a very long time, it's no biggie not having wireless charging. Sony did a great job with these earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RobinW,
Great! Thank you for your awesome feedback. We're glad that you are pleased with the amazing noise canceling capability of our WFC700N headphone. Also, we're happy that you were able to utilized the Sony app to configure the sound settings to your liking. It's nice to know that you appreciate the long battery life and the ability to connect to multiple devices. Thank you for choosing Sony! - Marco
Great. Comfortable and 8+hour on one charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life. Had 8 hour flight and these lasted whole time and some battery life left. Comfortable as I wore them for almost 8 hours, only had them out to eat. I had the illusion that they would totally block out noise. They just block out some of the noise so you don't have to turn the music up so loud but it was not completely silent like I thought it was going to be when the music was off. That's on me for not knowing what noise cancelling is intended to do.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonNLaw,
Amazing! You definitely made the right choice! We're truly pleased to hear you're happy and overall satisfied with the incredible features, especially the exceptional comfort for long periods of time and long-lasting battery life of your new WF-C700N. Good to know for pointing out what the noise canceling function does.
The noise canceling function works primarily on noise in the low frequency band such as vehicles and air conditioning. While noise is reduced, it is not completely canceled. To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it. You may also find this link helpful: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-c700n/articles/00293258
The WF-C700N headphones with Noise Canceling, all-day comfort and immersive sound quality allow you to enjoy music anywhere. With long-lasting battery life, IPX4 water resistance and smart features, these headphones are made for everyday life. And with Wind Noise Reduction Structure the WF-C700N delivers your voice clearly, even on a windy day. Thank you for choosing Sony! -Jess
Best bang for your buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and mic quality. I’ve gone over 9 hours on phone calls and listening to music without needing to charge. Only complaint is button positioning and having to select the ear buds every time I answer a call.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CalebG,
Thanks for sharing your review and experience with the WFC700N. We're glad that you like the sound quality and battery life of the headphones. Your feedback about its design is greatly appreciated. Thank you for choosing Sony!
-Ralph
Excellent Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones!! Great noise cancelling! I use them when I mow, reduces the mower noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonaldL,
Thank you so much for your enthusiastic feedback! We're thrilled to hear that you're enjoying the WFC700N headphones and that the noise-canceling feature is making your mowing experience more pleasant. It's wonderful to know that our headphones are serving you well in such a practical way.
Thanks for choosing Sony!
Best regards,
- Stephanie
Great sound without breaking the bank
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these because they have great sound and play much louder than other brands . the drawback is when answering a phone call. The earbuds don't have a mic . So you have to talk into your cell phone . The noise cancelation works well .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kaudioman,
Thank you for your time writing this review! We're glad to hear you are having a great time with the superb sound quality, volume level, and noise cancellation of your WFC700N In-ear headphones. We're sorry to hear if you are having issues when using the headphones for phone calls. Allow us to help make this a better experience.
The WFC700N have microphones on the left and right headset units.
When you receive an incoming call, a ring tone will be heard from the headset.
You will hear either of following ring tones, depending on your smartphone or mobile phone.
Connect the headset to a smartphone or mobile phone via a Bluetooth connection beforehand.
When you hear a ring tone, press the button twice quickly on the left or right headset unit to receive the call.
If no ring tone is heard via the headset
The headset may not be connected with the smartphone or mobile phone over HFP or HSP.
Check the connection status on the smartphone or mobile phone.
For more information on receiving calls with this headphones, please check this Help Guide link:
https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000781976.html
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We appreciate your feedback. Thanks again for purchasing Sony! - Kris
Great value earbuds
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these for a while now. Use the every morning for 80 minutes while walking the dog. They are a very good every day earbud. Sound isn’t as nice as the Bose earbuds I had, but have already lasted twice as long for a fraction of the price. Good sound, great battery life. Earbuds make the 80-90 minute walks no problem and I charge the case once every 10-12 days or so.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaveJ, Awesome! We are so glad to hear that you are happy with your new WFC700N! Thank you for choosing Sony! -Carl
Cool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good, tiny fit in pockets and unique design not like everyone else wearing airpods
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Guapo,
Thanks for the comment and for the great review! We are delighted to hear that you are enjoying your Sony Earphones. The WF-C700N combine a shape that perfectly matches the human ear with an ergonomic surface design for a more stable fit and it really stands out from other earphones!
Thank you for choosing Sony, have a fantastic day!
-DiegoV