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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $129.99

Customer reviews

Rating 4.2 out of 5 stars with 258 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 258 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony true wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking around to my local Best Buy and saw these new Sony wireless headphones and blue and just love the way that they looked and I decided to try them and they sound wonderful. I highly recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenM,

      Thank you for choosing Sony!

      It makes us really happy to hear that you're loving your new WFC710N earbuds! We're glad you were able to find the perfect pair in the color you wanted and that they sound wonderful. Thanks so much for the recommendation!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for a great price. Was very satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RDB82,

      We are thrilled to hear you're satisfied with the sound and value of your WF-C710N Truly Wireless Noise-Canceling Earbuds! Enjoy your great listening experience.

      Thanks for choosing Sony. Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    This earbud is not made for small ear canals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are someone that has small ear canals, I would not recommend this earbud. The noise cancellation works great. The song quality is great. I have an iPhone that when it plays music it works great I still haven’t figured out how to get my calls to go through to my earbuds so I’m still struggling with that I think that it wouldn’t be that much trouble, but for some reason, it’s not allowing my calls to go through.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Storage, thanks for your feedback. We're glad to hear that you're enjoying the noise cancellation and music quality on your WF-C710N earbuds. However, we sincerely apologize for the difficulty you've encountered with receiving calls trough them.

      To assist you with the calls, we recommend checking out this helpful guide: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001827927.html
      It provide you with the necessary steps to resolve the issue.

      Thanks for considering Sony products and for letting us know about this issue.
      Sincerely,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. I was originally going for samsung brand earbuds. One of the employees took a whole 30 minutes going through the best options for me. We finally settled on these and I couldn't be happier. The nkise canceling and ambient sound effect is what really sold me. They have great sound quality and the app they have makes it even easier to customize it. Overall pleased with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tonny13,

      We are absolutely thrilled to hear that you love your WF-C710N earbuds! It’s fantastic that the strong Noise Canceling and flexible Ambient Sound modes, along with the customization available in the app, are meeting your needs so perfectly. We appreciate you choosing Sony after your thorough search!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Good for the price, but not for small ears

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds were too lightweight for my ear and kept falling out when I moved around. Sound quality was good and others could hear me well. Beyond the struggle of small ears my only other issue was not liking the touch controls. Too finicky and not very intuitive compared to others on the market.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexandraB,

      Thank you for sharing your feedback with us. We're glad to hear you enjoyed the sound quality and call performance, but we understand how frustrating it can be when the earbuds don't feel secure or the controls aren't as intuitive as expected.

      For the fit, we recommend trying out the different ear tip sizes included with your WFC710N and gently rotating the earbuds to find the most comfortable and secure position for your ears. This often helps achieve a better seal and prevents them from slipping out during movement.

      We'll also make sure your comments about the touch controls are passed along to our product team, as we're always looking for ways to improve.

      Thank you for considering Sony products!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Sony C710N are okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony earbuds are not what I expected. I was looking for a budget earbud to wear more around the house and I liked the looks of these glass blue Sony's. Found them on sale and couldn't resist. They were pretty easy to connect, however there are no voice prompts to let me know they're connected just a little sound, nor any audible battery status. Starting up the "Sound Connect" was too complicated, asking for too much info and too many steps. I'm still not sure how to interact with the left earbud .

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Disappointed,

      Thank you for the review. We appreciate the comments as feedback is great for us to keep improving and delivering excellence with our products. Regarding to your concerns, the device will notify you when the battery is running low by an audible alert, but you can always check the battery status through the Sony Sound Connect app. Also, to find ways to interact with your buds, we will be adding a link to the touch sensor functions so you can get familiar with it: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001827238.html. We hope you can get to enjoy the amazing Sound quality and the great Noise cancelling the headphones will deliver!

      Thanks for choosing Sony products. Have a great day!
      DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color sound as good. I had to update my earbuds that I got almost 10 years ago that's I still used and the sound is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank You for the Great Review, NathanTypes!
      We are so pleased to hear how much you are enjoying the WF-C710N earbuds!

      It's truly rewarding to know that the amazing sound lives up to the quality you expect from Sony, especially after using your previous pair for almost 10 years! That kind of loyalty and lasting performance is what we strive for.

      We're also glad you love the color! We design our products to sound great and look great, too.

      Thank you again for choosing Sony for your audio upgrade!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Henry Y

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic earbuds and amazing colorway. Quality to me is just as what you would expect from a company like SONY. The noise canceling at least to me is good and being able to customize the sound setting through the SONY app is another plus. The only con I have is these seems to fall out easier when say I’m chewing or something compared to the 510.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, BeLikeBill!

      We are absolutely thrilled to hear that you are enjoying your WF-C710N earbuds and that you love the amazing colorway! It's rewarding to know that the quality is exactly what you expect from Sony.

      We are also glad you appreciate the effective noise canceling and the added benefit of customizing your listening experience through the Sony app.

      We do appreciate your valuable feedback regarding the fit, especially when compared to the WF-C510 model. We continually use comments like yours to refine the comfort and stability of our ergonomic designs.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound quality is ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok, sound is ok, not amazing but for the price it will do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HectorUno,

      We're glad to hear that you find the WF-C710N earbuds to be a good value for the price. We take all customer comments seriously as they help us understand how we can improve our products.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wf710n

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, some of the best noise canceling ever hoqever bass could be better. For aound quality take the wf700n and for noise canceling get the wf710n. Still great either way

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nolan,

      Thanks for that great 5-star review! We're so glad you're happy with the noise canceling of your WF-C710N earbuds. The Active Noise Canceling technology is designed to help you tune out distractions and focus on your music. We also appreciate your feedback on the bass; you might be able to find the perfect sound for your taste by using the equalizer in the Sony Sound Connect app to customize the sound profile.

      Thanks for choosing Sony, and have a great day!
      DiegoV Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them for bed, nice and comfy, loud and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this earbud and they remind me of my jabra earbuds. I love the volume, the color, the bass. I highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Luchi,

      Thank you for choosing Sony!

      We're excited to hear that you love your WFC710N earbuds and that they bring back fond memories of your previous pair. Your praise for the volume, color, and bass truly means a lot to us. Thank you for your heartfelt recommendation!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried plenty of earbuds and headphones, these are as good as sound gets for the cost and Sony's app is incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GeorgeC,

      Glad to hear you're loving your Sony headphones! We're committed to delivering great sound for the cost, and it's fantastic that you're experiencing that. We also pour a lot into our Sony | Sound Connect app to give you incredible control and customization, so we're thrilled you find it so valuable. Thanks for the positive feedback!

      Thanks for choosing Sony, have a fantastic day!
      DiegoV Sony_US

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to connect to any Bluetooth product. Highly recommend, not really good for people with small ears....LOL

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KaturaN,

      Thanks for sharing your review of the WF-C700N Truly Wireless Noise-Cancelling Headphones! We're so glad to hear you're enjoying the headphones and find them easy to connect to all your Bluetooth devices—that seamless integration is a key goal for us! It's wonderful that you highly recommend them.

      We also appreciate your honest note on the physical fit. Comfort is critical, and we know that not all sizes work perfectly for every user. Remember that the WF-C700N comes with a variety of earbud tip sizes. Taking the time to test each one often helps secure the best fit for comfort and optimal noise cancellation!

      Thanks again for the great feedback and for choosing Sony!

      Sincerely, Jenn. sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, great value. It’s 4/5 for value but overall sound in any headphones would be more like 3.5

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BrianG, thanks for your review of the WF-C710N headphones!

      We can't be happier to hear the headphones are delivering excellent sound quality for a great value! Your feedback on the 4/5 value rating versus a 3.5 overall sound rating for any headphones is really insightful. We designed the WF-C710N to hit a sweet spot, providing effective noise canceling and enjoyable sound quality at a very accessible price point, making them an excellent choice for everyday listening and on-the-go use.

      We truly appreciate you sharing your perspective—and for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice IEMs. Ive had the 500 and 700 and now the 710. Good range, fearures and great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paulc35,

      Thank you for the wonderful 5-star review! We truly appreciate your continued loyalty and trust in Sony earbuds across multiple generations.

      It’s fantastic to hear that the WF-C710N is performing so well for you, especially with its great sound, features, and improved range. We value your feedback as a long-time user, and we’re thrilled you are enjoying this latest upgrade!

      Thanks for choosing Sony and enjoy your music!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent for rhe price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good for the price, noise cancelling is hit or miss, and the low end is not the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a good sound to them but are a little big for my ear. Kept them and gave them to someone with a larger ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality; ok call sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound quality, miles better than my previous Pixel Buds A series. Greater sound detail, that just works, but does lack in call sound where I struggled to get enough volume on phone calls, even when ANC is active.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dr Charles

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great ! Good music quality. Also, the tv and phone connections are strong.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, RolandoC!

      We're so pleased to hear that your WF-C710N earbuds are working great for you and that you are enjoying the good music quality.

      It's also wonderful to know that you're experiencing strong and reliable connections with both your TV and phone. We focus on stable Bluetooth performance, so your feedback is appreciated!

      Thanks for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US