Customers enjoy the WF-SP800N True Wireless Noise-Cancelling In-Ear Headphones for their excellent sound quality, comfortable fit, and long battery life. They also appreciate the affordable price point and the impressive bass. However, some users have experienced connectivity issues, particularly when using the phone, and a few have found the volume to be insufficient.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 733 reviews
Pros mentioned:
Fit, Sound quality
Rated 4 out of 5 stars
Great on-the-go companion with over-the-ear headph
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They fit great, and am enjoying the sound quality. Pairing is so easy, and love the consistency and familiarity I have with the Sony Headphones app along with my pair of wireless Sony headphones. I was decide by between these and another pair of earbuds, and am glad I chose these.
This review is from Sony - WF-SP800N True Wireless Noise-Cancelling In-Ear Headphones - Black
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi wleemacalester, we're glad you like our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
They sound great but I can't make calls!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These earbuds are finally a pair that stay in my ear and don't fall out and they are 100% wireless and they don't look hideous. They have great sounds as expected from Sony extra bass tech however for some reason, be it a bug, or just the earbuds, I can't talk to people on them they often. I can't talk to people because they make a lot of noise to the perspn that I'm talking to. They claim to hear a super loud static noice when I'm driving down the road or even when just walking around any external sound the earbuds mic picks up the earbuds make a loud screeching/static sounding noise to the person that I'm talking to on the phone. Hope this helps, let me know if y'all have the same problem! Thx in advance!
This review is from Sony - WF-SP800N True Wireless Noise-Cancelling In-Ear Headphones - Black
No, I would not recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Sony ear buds
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best ear buds, they fit right on the ear and also they are great for outdoor activities like mowing the lawn or work.
I would recommend this to a friend
Pros mentioned:
Fit, Sound quality
Rated 5 out of 5 stars
Superb sound, comfortable fit, beautiful color
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was first attracted to this product because of its color, it's not the normal boring black you see all the time. Now on to the good stuff. First and foremost the sound is superb. The noise cancellation is more than expected at the price point. The fit is wonderful and I have small ears. Overall I rate this product I 10 out of 10 due to these factors. The company app gives a lot of control to these earbuds.
I would recommend this to a friend
Pros mentioned:
Comfort, Fit, Sound quality
Rated 5 out of 5 stars
Good sound
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits in my ears sounds great comfortable easy to pair nice case
This review is from Sony - WF-SP800N True Wireless Noise-Cancelling In-Ear Headphones - Black
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Markb, we're glad you like the sound quality and comfort of our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Durable little mfs
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I usually don't write reviews but this experience has compelled me to write something as it was magical, The headphones overall are pretty decent, the sound quality is nice, but I find myself turning off the noise cancellation as my growing hair interferes with the noise cancellation when my hair touches the mic. The eartips are a little ranged with four different sizes/shapes to get a good fit, the wings however is a little uncomfortable after being in my ears for extended periods of time/
The real reason I decided to write this review was because of what happened recently, I had supposedly lost my earbuds thinking they had fell out of my pocket at Walmart where they probably got picked up, only to find out it was sitting out in the yard for about TWO weeks, once I found them I immediately put them in a bag of rice and 20 hour plus a quick charging session and they worked perfectly fine, thanks Sony!
This review is from Sony - WF-SP800N True Wireless Noise-Cancelling In-Ear Headphones - Black
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi BeanbagMartinez, we're glad you are enjoying our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. We have our support team that always happy to assist if you need help. You may email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thank you for choosing SONY. ~Earl
Pros mentioned:
Comfort, Sound quality
Cons mentioned:
Connection
Rated 2 out of 5 stars
Great sound but inconsistent phone and connection
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are comfortable and have great sound for music. However, they have very poor sound for phone calls, regularly drop phone calls/connection with the phone during phone calls and drop connection to my iPad multiple times during a movie or tv show and I have to reconnect them. It's too bad they have such connectivity issues as the sound is great. This is my second pair, I returned the first after a week for the same issue and after contacting Sony for trouble shooting. They said the first pair was defective and to exchange them. This second pair does the same things so I'll be returning these as well. I need my headphones to be able to handle phone calls and movies without constant reconnection.
This review is from Sony - WF-SP800N True Wireless Noise-Cancelling In-Ear Headphones - Black
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi SFeBee, Thank you for sharing your experience with us. While we are glad you like the headphones, we're sorry to hear the issues that you are having with the unit. Let us help troubleshoot and resolved the issue. To achieve optimal sound quality, it is important to minimize any gap that exists between your ears and the earbuds. Please choose the size of earbuds and arc supporters that results in the tightest seal. You may find these links helpful in isolating the issues with the headphones:
Bluetooth connection issues: https://helpguide.sony.net/mdr/wfsp800n/v1/en/contents/TP0002755706.html
May we contact you to help? If so, please email the below information to [email protected]. Full Name: Best Buy Username: Telephone Number: Model Number: Issue:
Regards, Kris
Pros mentioned:
Bass, Battery life, Sound quality
Rated 5 out of 5 stars
Excellent ear buds
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent sound, good base and effective noise canceling. Case extends battery time to 19hrs. Great set
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Njr1, That's great! We extremely glad that you like the excellent fit, sound quality and Noise cancellation feature of the this Headphones. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY! -Chris
Rated 5 out of 5 stars
Very good In-Ear Headphones
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So i bought these in-ear headphones more than 2 weeks ago and have been using them regularly in a variety of situations. I bought these for the full retail price of $199.99 but they went on sale for $148.00 a few days later and BestBuy refunded me the difference which is a bonus of the the 15 day return period you would have if you purchased these. I would like to share some of the features and address some of the concerns I myself and other reviewers have highlighted.
For one, I would say that while I would be satisfied with these headphones if I bought them for the full retail price, I think the $148/150 dollar price range is a very good deal considering they offer noise cancellation and an app where you can adjust the ambient sound level, touch controls, and, most importantly, the EQ. I would say these headphones have very solid mids which makes listening to music very enjoyable. Additionally, even though everyone has an ear that has been tuned to their own music tastes, the EQ allows for anyone to go in and adjust their music to their own liking. Additionally, this EQ applied to youtube videos, watching movies on a video service of your choice, and to the audio of your own recorded videos. So the EQ is a very valuable addition that you would not normally get with many other headphones. Thus, it is for that primary reason I would recommend these for anyone.
Secondly, I would say that the battery life on these headphones is extremely impressive at around 9 hours with noise cancellation and 13 with ambient sound control at around the mid level. Plus the case gives you an extra 9 hours which, while is only one additional charge, is good (not great) compared to other options at this price point. There are other minor issues I have with the case besides its limited battery capacity and additional hours it can provide on a single charge. While the case is aesthetically fine and fit in your hand/pocket nicely, it is prone to smudges and scratches quite easily because of the finish on the case itself. While it isn't major, it is something to keep in mind. Secondly, and just as minor, the case itself does not stand upright due to the rounded curve on the bottom. Not really a big deal by any stretch but something to keep in mind.
Now for the biggest issue with these headphones. I, along with other reviewers, do notice an issue with the comfort and fit of these headphones in the ears. At first i suspected it was the wing tips, as I have found those to be uncomfortable on other in ear headphones. But I found these wing tips to be fine. I found that it was the Sony ear tips that came with these headphones. While I wouldn't say they were completely unwearable, I did notice that they do make your ears sore over time when wearing them, regardless of the size of the ear tips you use. I found that using the ear tips I had on another brand of in-ear headphones i had been using before can fit onto these headphones no problem and resolved that issue for me. So I would recommend, replacing the ear tips with ones on the in-ear headphones you were using before these Sony in-ear headphones. They resolved the fit issue and helped with the noise cancellation as well.
The last minor issues I had with these headphones encompassed the noise cancellation and the call quality. While the noise cancellation is good and certainly works extremely well when playing music while in a car, airplane, or while running, when the music is paused on your device, the noise cancellation "humming" is quite distinguishable. Just something to take into account. The call quality I found to be fine but when you use them in a car with noise cancellation on or off I have received complaints that the other person cannot hear me very well and they can hear a humming. I believe it is because of the sensitivity of the headphones to isolate your voice in a car depending on how well it is. So just be aware that these headphones have sensitive voice isolation and you need to make sure you're not next to anything that can disrupt the ability of the earphones to isolate your voice.
Overall, I would certainly recommend these headphones and am very satisfied with the customization and fit of these headphones. Moreover, these headphones come with a added bass boost feature where you can customize the level of bass in all incoming audio. I can say that the bass is extremely impressive for a pair of in-ear headphones and contribute to improving the noise cancellation the headphones provide if you're listening to music with the bass turned up. Additionally, these headphones are very loud as well so you can have these turned 2/3rds of the way up and not hear anything around you. Moreover, these headphones connect very quickly to your device and you can place one headphone in the charging case and listen to audio on the other, it doesn't matter which headphone either. And when i say they connect quickly I mean the time it takes for you to take it out and plug it into your ear, you can hear the command prompt indicating the headphones have been paired and connected to your device. I will say i did have some audio connectivity issues with connecting the headphones to my computer but that could be an issue with my computer's Bluetooth but I cannot confirm this. If you use these headphones to connect to your computer then you should check as soon as possible if the connection does not get disrupted and the sound quality is equivalent to the quality you get on your phone or other devices.
All in all, while there are some minor issues with these in-ear headphones, as you should come to expect with the technology available on the market under a 200 dollar price point, i believe many of these minor issues can be overlooked and can even be unnoticed over time. As for potentially major issues such as ear tip fit, comfort, and sound, i believe these can be resolved with utilizing different ear tips and adjusting the EQ to what your ear is used to. Thus, I would certainly recommend these in-ear headphones and would like to ease any uncertainty or anxiety that potential customers may have by saying these in-ear headphones are very good compared to other options on the market, especially if you get them for around $150 dollars. I hope my review helps and I would be happy to answer any concerns one may have before purchasing!
This review is from Sony - WF-SP800N True Wireless Noise-Cancelling In-Ear Headphones - Black
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi ConnorD, we're glad you like the overall features of our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. If you feel the noise canceling function and low frequency sound are insufficient, change the earbuds to ones that feel more sealed.
Thank you for choosing SONY. ~Earl
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
Great Value for the money
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are the best ear buds that I've bought. They are even better than some more expensive versions. The noise canceling and price are unmatched. Sound quality during calls are great. No complaints from the person called. Music is awesome. Couple of minor glitches if you take only one out but it will start again on tap. Distance from device is also great. Power and recharge are also great. So I can't say enough about them and I use them all the time.
This review is from Sony - WF-SP800N True Wireless Noise-Cancelling In-Ear Headphones - Black
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
great noise canceling
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good ear buds
Pro
Excellent noise canceling blocks out things like tool noise (grinders, drills), engine noise, fan and pump noise, and still allows you to hear people talking to you (they can also block out conversations if you want)
Left and right are independent so you can use one at a time
Battery lasts 8+ hours
Good moisture and dust protection
Cons
Sometimes audio to the ear buds gets garbled it may be an issue with my phones Bluetooth or other interference
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi ROnew, we're glad you like the noise canceling feature, battery life, and moisture and dust protection of our product. Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP55 water and sweat resistance, they also offer long battery life, stable Bluetooth® connectivity, and EXTRA BASS™ for a deep, punchy sound. If you are having some low sound quality issues, you may find this link helpful in isolate the issue:
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got these earbuds because Sony tauts them as sports headphones. Which couldn't be further from correct. I own every pair of wireless earbuds in the market. And I mean thousands of dollars in random headphones so here's my honest opinion...
The noise cancellation is amazing! If you workout in a loud gym these are sooo good. The wingtips make them stay in your ears during light-medium cardio and heavy weight lifting! Something a lot of other headphones don't do. The bass and sound quality is 9/10 I would have liked a little louder on the mids. They don't shift much during hard workouts, and I would put the comfort level at about 6/10 after about 2 hours of contant wear they start to annoy the inner ear.
Now for the bad part: Sony put capacitive touch buttons on both sides of the earbuds so you can tap to skip/play/Google assistant/ adjust ambient noise. Well that's great if I'm on an airplane but if I'm sweating at the gym (which if your not sweating your doing the gym WRONG) Everytime I wipe my face the towel touches the button and either pauses my music or activates Google assistant. Why would Sony not put actual press buttons on a pair of workout headphones. Accidental touches happen 2-3 dozen times per workout. That's a LOT!
Other than the accidental touches which are enough to drive you insane, the sound quality of phone calls is... Well I can't describe how terrible it is in words. Nobody can hear me talking when I'm in the gym, it's supposed to pick up my voice and not the background noise but every call I've made in the gym all you can hear is the background noise and I'm yelling like a maniac so the person on the other end can hear me. By the time I hang up everyone in the gym is looking at me like I'm a raging roid head.
Do not buy these headphones if you workout. They are pointless. If you just want wireless buds for listening to music in your home or traveling the 700 series are better. Although I wouldn't recommend those either but that's a different story.
This review is from Sony - WF-SP800N True Wireless Noise-Cancelling In-Ear Headphones - Black
No, I would not recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
Great Buds
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ok I've tried at least 3 of the top brands of ear bud's and this was going to be my last try. These are the best for me. The sound quality is fantastic with my phone or laptop. These are better then the larger bud's from this brand. I'm at work for 14 hours and have at least 5 where I can listen to music or videos and haven't had a problem with charge time. I recommend trying these first before you go out to buy really expensive bud's. I'm 54 so I'm very picky about all my purchases now.
This review is from Sony - WF-SP800N True Wireless Noise-Cancelling In-Ear Headphones - Black
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi O777, we're glad you like the sound quality of our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl
Pros mentioned:
Battery life, Fit, Sound quality
Rated 5 out of 5 stars
Great in-ear listening
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits my ears comfortably. Batteries last more than a day before needing to be recharged. Sound quality us excellent.
This review is from Sony - WF-SP800N True Wireless Noise-Cancelling In-Ear Headphones - Black
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Happy, we're glad you like our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl
Pros mentioned:
Bass, Sound quality
Rated 5 out of 5 stars
A great Bluetooth earphones
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first pair of bluetooth earphones. All I can say is I have no regrets in buying it. The sound quality is incredibly amazing. No distortion and the bass is loud and clear. The noice cancelling is phenomenal and it pairs easily with my phone and tablet. As for the case, it's a nice case and it performs what it's supposed to for the earphones. I highly recommend it.
I would recommend this to a friend
Pros mentioned:
Comfort, Fit, Sound quality
Rated 5 out of 5 stars
Must Buy!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are amazing and recommended to anyone! They are very comfortable, do not fall out of your ear and amazing sound!
This review is from Sony - WF-SP800N True Wireless Noise-Cancelling In-Ear Headphones - Black
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Mustbuy, Great! we're glad you like our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Earl
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great ear buds!
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My fiancé loves his earbuds. Likes the sound quality and that they are noise canceling.
This review is from Sony - WF-SP800N True Wireless Noise-Cancelling In-Ear Headphones - Black
I would recommend this to a friend
Pros mentioned:
Comfort, Fit, Sound quality
Rated 5 out of 5 stars
Ear Buds
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best buds I’ve had ive been through many brands and models. Comfortable, sound quality superior, they stay in.
This review is from Sony - WF-SP800N True Wireless Noise-Cancelling In-Ear Headphones - Black
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Ryan21, we're glad you like the sound quality of our product. The WF-SP800N truly wireless sports headphones combine long battery life, resistance to water and sweat, and deep bass sound with digital noise canceling. So when the going gets tough, they won't let you down. Thank you for choosing SONY. ~Èarl
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
Fantastic
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I own a second generation AirPods but have been very disappointed by the life of the charge. Typically lasts 2 hours for music and 1 for phone calls. So when I had the opportunity to get some new ear buds. I did some research and chose these Sony’s and I am hooked. Noise reduction, sound quality and length of charge are fantastic. I highly recommend these. I am an Apple snob, as my wife says, but when it comes to wireless earbuds it’s all Sony.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi KDog, we're glad you like the noise canceling feature, sound quality, and the charging of our product. Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP55 water and sweat resistance, they also offer long battery life, stable Bluetooth® connectivity, and EXTRA BASS™ for a deep, punchy sound. Thank you for choosing SONY. ~Earl
Pros mentioned:
Bass, Sound quality
Rated 5 out of 5 stars
Bass! Bass! Bass!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love these! Had the jlab sport then upgraded to the Galaxy buds + then to upgrade to these. Lots of low end. I should have tried the WM1000X3s to compare but wasn't able to. The noice cancellation is kinda cool you can hear some things with it on and the active surrounding feature thing was better on Galaxy buds +. This is my choice. WFSP00N.
This review is from Sony - WF-SP800N True Wireless Noise-Cancelling In-Ear Headphones - Black