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Customer Ratings & Reviews

Your price for this item is $48.00
The comparable value price is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2255 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,255 reviews
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 4 out of 5 stars

    Good sound quality and battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear. Good sound quality and battery life. Easily connects to my LG TV and PC. However the first pair failed after 3 weeks. Fortunately it was still within the Best Buy return period. I exchanged for another pair which is working ok. Hopefully the first pair was a one off.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    good hearing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a simple pair of headphones to use while doing homework and these ones were a great fit. the noise cancellation is good, i can control the bass. the battery seems to last a really long time. they’re comfortable to wear for a long period of time (hours). there’s only one thing i have to complain about and it’s that these don’t come with their own little case :(

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Wireless freedom, Sony style

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there’s one area that could be better, it’s the lack of active noise cancellation — but at this price point, it’s not really expected. The passive isolation is decent enough for everyday use. Overall, the Sony WH‑CH520 headphones feel like a great value: comfortable, long‑lasting, and dependable for daily listening and calls. A solid purchase that does exactly what you want without unnecessary complications.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariR,
      Thank you for your thoughtful feedback! We are delighted to hear that you find the WH-CH520 headphones comfortable, long-lasting and dependable for everyday use.

      While they don’t have active noise cancellation, their passive isolation is designed to suit daily listening needs well. We’re glad they offer great value without extra complications.

      Thanks again for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality,very easy to connect and battery is very durable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NaziruY!
      Thank you for your feedback on the WH-CH520 headphones. We are really happy to hear you appreciate the sound quality, easy connection and long-lasting battery.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Very comfortable, easy to connect and great audio experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GhadiS,

      We are pleased to hear that the WH-CH520 is delivering a comfortable fit and a seamless connection. It is wonderful to know that you are enjoying a great audio experience with these headphones!

      Thanks for choosing Sony.

      Best regards,

      Eliab sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    I perfer my Sony headphones over my AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great quality of sound, when making a call the voice is so crisp and clear. They are so lightweight I forget I have them on. I love listening to music with them and the battery lasts up for days I will be purchasing my son a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pleasantly Surprised!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these phones because their look reminded me of the phones I used during my radio op training. They bring back fond memories. They are extremely comfortable and very well made. The USB port shouts out its location, no fumbling. Pairing is a no-brainer. Always a quick and steady connection across several devices. I listen to a lot of classical recording, studio quality sound! The fidelity of these phone is outstanding. The bass notes are accurately reproduced without the overly boomy resonance found in low end phones. The high end could be a bit stronger, though. The sound staging is “front and center.” Buy these phones, you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a great headphone set. I use it to listen to SiriusXM in the gym through my phone. Sound is better than what I had with earbuds, and they stay on securely during my workouts. Battery lasts a long time between charges. I haven't compared the sound to more expensive headphones, but for me it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really don’t have to spend the $500 on new headphones. These at the price they are, are amazing. Super comfortable and noise canceling. The battery life on these is amazing, too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony headphones consistently set the bar for excellence, combining cutting-edge audio technology with unparalleled comfort and style. With their crystal-clear sound quality, deep bass, and precise highs, they create an immersive listening experience for music lovers. Features like active noise cancellation and long-lasting battery life enhance the enjoyment, allowing you to lose yourself in the music without distractions. Whether you're at home, commuting, or working out, Sony's headphones are designed to fit seamlessly into your lifestyle, making every track sound like a live performance. Their durability and sleek design not only ensure they last but also make them a stylish accessory for any audiophile.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound quality and they are very comfortable as well as durable and stylish. The battery life is excellent as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlyssaD,

      We are immensely pleased to hear that you are enjoying your Sony WH-CH520 headphones! It's fantastic to know that you find the sound quality, comfort, durability, and style all to your liking. We also appreciate you highlighting the excellent battery life—we designed them to keep the music going. Thank you for taking the time to share your 5-star experience and for choosing Sony!

      Best regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 4 out of 5 stars

    Great value.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones. Sound quality is good. Battery life is excellent, and they're comfortable. Connectivity is a breeze and very stable. Only thing is that the buttons are a little too similar in feel, so using the on-board controls without looking at them is kind of a learning process. Otherwise no complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best price for headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat the price for these headphones. The battery life lasts o\really long and the sound is amazing. When I go on my walks and have phone calls, everyone can hear me clearly, no issues at all. They're also comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jessie, thank you so much for your fantastic review! We're very glad to hear you're enjoying the Sony - WHCH520 headphones. It's great to know the long battery life, clear call quality, and amazing sound are making a difference in your daily walks and comfort too! We truly appreciate your support and thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound, low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great overall sound system. The battery life is 50 hour long as stated. They are very comfortable and easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, AlejandraG!

      We are absolutely delighted to hear that you are loving the overall sound system of your WH-CH520 headphones.

      It is especially rewarding to know that the 50-hour battery life is living up to its promise, giving you days of listening without worry. We also designed these headphones to be both comfortable and easy to use, so your feedback on those points is greatly appreciated.

      Thank you again for choosing Sony!

      Best regards,
      Gus,
      Sony Social Media Team sony-global

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great affordable headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for work as I wanted an affordable bluetooth option. Easily pairs with my laptop and phone. The tactile on/off buttom makes it convenient for the volume options. The microphone is great as others are able to hear me with no background sounds being picked up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BushyMcBushFace,

      Thank you for choosing Sony!

      We're honored to hear that the WHCH520 headphones have been a great fit for your work needs, with easy pairing and convenient controls. It’s wonderful to know the microphone performs well, ensuring clear communication without background noise. Your feedback encourages us to continue providing reliable and user-friendly products.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Bluetooth headphones. I use these paired with my laptop. I can also pair with my phone as a second device through the app. I like that if I'm at a coffee shop these will automatically switch to my phone if a call comes in. Very nice feature for the price of these headphones. Sound quality is nice also. Very clear and headphones are lightweight. Charge seems to last forever. I give these a thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony, Suoer Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great and the quality of the fit and sound is fantastic! Very comfortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardS,
      Thanks so much for taking the time to share your feedback about the WH-CH520 headphones!
      We are really happy to hear that you found the price great and that the fit and sound quality are fantastic!

      We're genuinely thankful you decided on Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome. They do everything they say that can and more. The sound quality is amazing and the battery life is real good. This was the biggest bang for my buck. I highly recommend them! This is the most impressed I’ve been with a headphone purchase in quite a while.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best earphones ever, forget apple products.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Purchased countless iphone earphones air whatevers. I wish I found this years ago. Solid, reliable, terrific battery life, sound quality, and of course the price is a sliver of apple products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AylinN!
      It is truly wonderful to know that the WH-CH520 headphones are exactly what you were looking for after trying so many others. We are happy to hear that the sound quality and battery life have made such a positive impression!

      Thank you for becoming a Sony customer!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have let me, a person who is hard of hearing, hear music very clearly. I love it! The battery life is very long and it charges quickly. Not to mention, the different colors are cute. I don’t regret buying it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful feedback, user555149!

      We are so happy to hear that the WH-CH520 is providing you with such clear sound and that you're enjoying the battery life and colors. Knowing they've made a difference in your listening experience means the world to us!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony North America Customer Support sony-global