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Customer Ratings & Reviews

Model:
SRSXB20/WHT
SKU:
5744201
Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 3721 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the XB20 Portable Bluetooth Speaker's sound quality, ease of use, and bass. Many also appreciate its compact size, impressive volume, and convenient Bluetooth connectivity. While some find the device a bit heavy, the positive feedback on other features outweighs this concern. The inability to charge while playing music is another minor drawback noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 3,721 reviews
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product well worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, it looks and sounds great. It takes about 4 hours to charge and then plays for 12 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size, Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a present for my teenage daughter. It works great. The sound on the speaker is crystal clear. It is small and compact with a big sound. Recharges easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loud quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little speakers pack a punch with deep rich sound and enough volume for outdoor use plus you can pair any of these Sony speakers to create surround sound. They’re awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Got em for $49.99

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up to bluetooth smartphone, sounds great and portable, Very happy with my purchase Thanks Bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great bass and Overall sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe the sound quality that comes from this speaker. It is water proof and has a great battery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Classroom Teacher “Must Have!”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enhances volume for interactive classroom lessons so that everyone can hear. Great sound and base for personal music as well. Easy to use and connect to Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    My favorite gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is amazing especially for the price! It sounds loud and clear. It even has a light that goes with the beat of the music. In the store I tested it next to the more expensive speakers and it was clear that this one was the way to go. This is not a speaker to throw a whole party with but perfect for a little get together. I have even taken it to the beach. It is my new favorite device.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Suprising sound for how small it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really suprised- this little speaker really creates a full sound with an amazing amount of bass for how small the unit is. It will not rattle windows by any means, but it does not have the tinny sound alot of speakers of this size have. Great for every day listening- I use it more than my high end stereo system, although if you want some serious thump you need to go bigger. Great speaker for holidays, you can connect up to ten together!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Booming sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker. Really enjoy the lights and the bass is strong. Great gift for someone this Christmas!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Awesome Sound!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought this as a birthday present for my girlfriend. A lot of reviews said they had issues with the app but overall everything went really smoothly for her. The only issue we had was pairing the speaker to her tablet. It paired right up with her phone but when it came to her tablet you had to pair it a little differently. There was nothing wrong with the speaker we just had to hit a different button. Once everything was set up the speaker sounded great!! With or without the extra bass this speaker can be heard all over the house. This was definitely a good choice for a speaker!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Powerful speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this speaker for my girfriend and she loves it. I love the feature in which you can connect (via Bluetooth ) other speaker (has tho be the same kind ). Has a great bass and quality sound. Construction is pretty good and has a very good battery life. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size, Sound quality

    Rated 5 out of 5 stars

    Overall great speaker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, feel and look. Super compact and long battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    Good speaker - needs longer playback time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how good the sound was for one of the smaller sized portable speakers. My only issue is the playback time isn't that long so I usually have to charge it after each use. FYI the cord that comes with the speaker is pretty short and is a USB that plugs into your computer to charge (I ended up using a different cord to recharge it). I like that you can link up multiple speakers so I can put them in different rooms playing the same music. I ended up buying 2. Depending on the volume level you need you may want the next size up but I would definitely recommend Sony speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great portable speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased as a gift for my daughter's birthday. She loves it! Light, portable and great sound with high volume for outdoor activities; plus it has a sleek design in the silver color. The price is excellent for the quality. Purchased on sale and the Best Buy Associate was very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Loud and Clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Long battery life. Very easy to sync with my phone. Can control volume with phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Holds a good charge. My son loves the lights on it, I'm glad I can shut them off.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great sound. It can get loud and the bass is amazing. Would totally recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing sound and bass!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally going to purchase the XB30 until I realized how big it was, then I noticed the XB20 and compared the sound of both. Both sounded extremely similar and the 20 was around the size that I thought the 30 was, so I ended up getting the 20 instead. Battery life is great. If I had to give a complaint, it would be that the lights aren't truly in sync with the bass. Other than that I love this speaker!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Powerful Speaker for its size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and clear sound, very good battery life, and nice looking. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, easy setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony wireless speaker sounds great and was easy to setup the bluetooth connection. Sony is a trusted brand in my experience. Best Buy has speakers on display that you can actually listen to and compare with other speakers. Unfortunately the JBL display was not working so I did not consider the JBL speaker. Shawn at the Palm Desert store was very helpful, I had bought a few different items that day.

    I would recommend this to a friend