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Customer Ratings & Reviews

Your price for this item is $349.99
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The comparable value price is $499.99

Customer reviews

Rating 4.2 out of 5 stars with 109 reviews

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83%
would recommend
to a friend

Customers are saying

Customers enjoy the Xperia XZ phone for its excellent camera that takes great pictures. They also appreciate the long battery life and the magnificent display. The build quality of the phone is also praised for being solid and well-made.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 109 reviews
  • Pros mentioned:
    Camera, Display

    Rated 2 out of 5 stars

    Good phone bad battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great phone but battery is quickly consumed displays looks awesome and both cameras are great the selfie camera even has flash for night yet again battery is quickly drained after minimum usage

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good cell phone and very save power. I will recommend my friend use SONY

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great Phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek,crisp,and very quick!!! Love the Sony line of Cell Phones and products!!! Always high quality!!! Sony, keep up the great work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. Best buy deliver before the date promise.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great camera, nice sleek phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone, the camera is great compared to many phone out there. I am keeping it for as long as it lasts :)

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    LOVE THE LOOK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is sleek and easy to use. Camara is amazing. I just which screen was a little bigger. like the micr-sd slot

    I would recommend this to a friend
  • Cons mentioned:
    Microsoft account setup

    Rated 3 out of 5 stars

    Beautiful but flawed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to use an alternative to Samsung or Apple so I picked this up. Absolutely beautiful phone. Total pleasure to hold and use. My problem came in setting up a Microsoft account and accessing Microsoft cloud services on this device. I could not get this work after days of troubleshooting--nor could Best Buy geek squad support for that matter. Had to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great overall phone. Great change of pace phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XZ is a great phone especially if you are tired of having to get the newest galaxy. Awesome pics even better if you use manual, and the UI is less complex too. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Really like this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most people dont use Sony phones, but this one is solid. It has a fantastic camera and lens for a cellphone. It is light, but a bit small for guys with big thumbs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a pretty product for it's price! Interface is smooth is smooth no lags. The only problem is no fingerprint sensor! Overall a decent phone for it's range.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Solid Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the Z3, this phone is really an upgrade. The front camera is great and software is fast. Live my XZ.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome camera.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this phone. Great for camera, which is what I love most about it. Sleek and sophisticated design.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Excellent Phone. Display is magnificent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Phone. Display is magnificent! Great Sony Apps too!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Amazing cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have a Sony Z5 and it works great, but this XZ is better in some ways, like resolution, camera and system faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This was actually a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter picked out this phone because hers was having issues. Her old phone was a Sony and she really wanted to stay with that brand. Yes, so far, she is very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone, great camera, great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is one of the best phone that sony made. Camera and forest blue color are excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good deal for a buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good deal for the money i suggest you get this one

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone completely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I use it for nice vivid pictures. Good phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Speakers TOO WEAK!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has great potential. Unfortunately, I had to return it because of camera issues (malfunction when first open from sleep mode). It is disappointing that the fingerprint sensor is deactivated in the US version. I spent over 5 days trying to export my old phone info to this phone... too long. Stereo speakers is a great idea, but these are way too weak to be useful. The bezel is too large for the screen. The 4K recording is great... when the camera works. Last thing, 32 GB memory no other option. Definitely not worth 500 bucks or 400.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Audio service

    Rated 1 out of 5 stars

    Worst Phone Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 weeks of having the phone the audio service stopped working. Unable to view any videos or use the camera due to this issue. Factory reset doesn't work. Do not buy this garbage.

    No, I would not recommend this to a friend
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