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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 20 reviews

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70%
would recommend
to a friend

Customers are saying

Customers consistently note the Presidio Show Case's excellent protection for the iPhone X and XS, citing its ability to withstand drops and impacts. The case's fit is also praised for being both sleek and secure. No significant drawbacks were reported by customers. Overall, feedback highlights the product's protective qualities and comfortable design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
  • Rated 1 out of 5 stars

    Arrived scratched on the inside

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is more cotton candy pink with sparkles than rose gold AND it arrived scratched. I was very disappointed. Best Buy customer service was great and took it back with no problems at all.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we're so sorry to hear that this happened. We want your Speck unboxing to be delightful, not disappointing! If you don't mind taking the time, please email our amazing customer service team at [email protected] to get a replacement case. speckpwr

  • Pros mentioned:
    Fit, Protection

    Rated 3 out of 5 stars

    Just an "ok" case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is nice and fits the phone well. It also seems pretty protective, however my only complaint is that the case is slippery. Sometimes when I grab the sides to pick the phone up, it slips out of my hand. Other than that, the case is ok.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hey There - Sorry to hear that but really appreciate your feedback. Speck's cases were designed to protect against drops and impact, but some find them a little too slippery for their taste. If grip is important to you, we'd like you to check out Presidio Grip or Presidio V-Grip, both of which were designed with grippiness and hold in mind. Our customer service team ([email protected]) should be able to help swap those out if you wouldn't mind taking the time to send us a quick email. speckpwr

  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for the iPhone X, looks great, and feels sturdy. It has protected my phone against a few drops already. Speck provides a great quality case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Feel. Style. Shock protection. Perfect case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a case. But it didn’t protect my phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this case due to it having a clear back. But the case is literally coming off in pieces. I have dropped my phone. Usually off my bed. But no hard drops. My phone screen cracked on the top right corner. The rubber on the bottom started to get really loose. I like the look of the case but I am disappointed that it didn’t protect my phone. I have had the case for bout six months.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi There - We're sorry to hear your device was damaged. Although our cases are extensively tested against drops, there are some variables we're unable to predict. Since we're not the manufacturer, we can't replace or repair the phone but we would be more than happy to replace the case. If you're looking for maximum Speck protection, we recommend pairing your Speck case with a ShieldView screen protector. Send us a note at [email protected] and we'll do our best to help you out. speckpwr

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects as good as a boxy case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has withstood a beating from both me and my toddlers who toss my phone around - lightweight but durable & very protective, and still cute

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    the best protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for your iPhone X very good quality gives you the best protection for your iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Nice looking case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case looks great, good fit. Shows fingerprints on the back so if you are OCD about fingerprints, be prepared to clean the back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some glitter and dresses up my phone a little.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Saved my bacon

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On a trip to NYC, I tripped and fell hard on the sidewalk. Lucky for me I had a Zagg protecting my phone. I had minor damage to my screen. I always get Zagg phone cases when I purchase a phone. They are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good option with good protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case, looks pretty nice but it does show fingerprints. Protection is really good though, I’ve dropped my phone a couple times and not a scratch on it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Just what I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new case for iPhone X and this fit great and so far has protected my phone without issues. :)

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strong, slim and durable!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case I have ever had for iPhone X. Not to bulky but still protects the phone well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Protection but bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection but a bit too bulky. Looks a bit awkward

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap plastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not nearly as nice as it appears in the photo. Rose gold color is more like cheap tan plastic. Would not buy again.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 5 out of 5 stars

    My phone safe

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best beans out. Keeps my phone safe……..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing , Beautiful , it was beautiful with the white

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had it for 3 months and I dropped it a couple times... The back of my phone is shattered through the case

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we're sorry to hear your device was damaged. Although our cases are extensively tested against drops, there are some variables we're unable to predict. Since we're not the manufacturer, we can't replace or repair the phone but we would be more than happy to replace the case. If you're looking for maximum Speck protection, we recommend pairing your Speck case with a ShieldView screen protector. Send us a note at [email protected] and we'll do our best to help you out. speckpwr

  • Rated 2 out of 5 stars

    Can’t dock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case except it’s so thick you have to undress your phone to dock and charge it with any otherwise compatible mfi dock.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Super sturdy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is slim enough that it doesn’t seem awkward or bulky in my hands, and it fits easily into my small jean pockets. It has also protected my phone numerous times. I’m constantly dropping it and having heart attacks, but the case has kept it safe at least 20 times, from parking lots to gravel to dirt. However, the rubbery first layer has worn and “peeled” and is looking quite poor, but this is also after 8 months of usage and I’m pretty rough with my phone. For the price, I don’t mind. I’m going to be buying another one!

    I would recommend this to a friend
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