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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 174 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers often highlight the Smartshell Case's protective nature, noting that it offers sufficient protection for their laptops. Many also appreciate its precise fit, describing how it seamlessly covers their MacBooks. While some customers praise its durability and sleek design, others express concerns about the case cracking easily. There are mixed opinions on the case's color, with some finding it appealing and others describing it as not clear or as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 174 reviews
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Not Durable Enough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting this hard shell case to provide solid protection for my MacBook, but unfortunately, it didn’t live up to my expectations. The material feels rigid, but it cracks way too easily with regular use. Within a short period, I noticed small cracks forming, and eventually, the case started breaking apart. While it fits well and looks nice, the durability just isn’t there. If you’re looking for long-term protection, I’d recommend exploring other options.

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Hi Happy, thanks for sharing your experience. We understand durability is important, and we offer a great warranty policy. Please reach out to our support team—they’ll be happy to assist with your options at https://support.speckproducts.com. SpeckProducts

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life is a DREAM - SIZE MATTERS!! GO with the 15"

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To say - I am excited would be an understatement!! Longtime TEAM Apple but breaking away from the PC wasn't easy lol I tried once in 2020 - gave up after about 6 weeks. This time though I am sticking to it~~I originally purchase the 13" was pretty much the same as my iPad - so I went back to Best Buy and exchanged it - so thankful Best Buy has this option for their customers!! I am really happy I did it - I kept wavering bc of the additional $400 - I know this is a purchase I will have for years and SIZE DOES MATTER - in all aspects of life - Just to re-cap - I FREAKING LOVE IT the ability to share between all my devices with such ease is truly a huge game save!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook Air Rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth pickup process at Best Buy. Got item and on my way in less than 5 minutes. Packaging and item in pristine condition. Macbook air has been working well for all of my projects, battery life is great, excellent build quality. Solid performance and excellent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Beautiful and thin and protective

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Held up really well over the last few months and saved my mac air after a tumble from the couch. It shows dirt, cat fur, etc. But has no static so easily brushes off. Looks beautiful and emphasizes my mac air without distracting from it’s natural shape or color. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Fits perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect, very easy to snap on and securely install.

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 5 out of 5 stars

    Protects well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the midnight MacBook, and adding this cover makes it look more gray, but I don’t mind. Still looks cool, as I didn’t really buy the computer for the color. I added the cover as soon as I took it out of the box so I could prevent scratches and fingerprints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost two years now and loving it! Its been an excellent investment. Im very happy

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case for laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, Keeps my laptop safe, I think it world well

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't knwo what i would do without this. I'm very clumsy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install not bad quality and look sleek. If you want something simple this is the best option. Was really easy to take off or on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very secured and classified, it’s a good option

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Low quality plastic

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this case fo begin with but it has lost its quality in less than a year. I purchased this as my primary protection for my mac since it was going between metal lockers and backpacks. I try my best to he very carful with my tech however this case hasn't had the protection I expected. The hardshell case has spontaneously strated cracking specifically where the case grips the computer. And some small dings have appeared in the hinge area on the back of my mac (which was my fault), I thought that area would have been protected by the case!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I can't believe how quickly this fell apart.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case and within a few months it started cracking and every corner was chipping off without any wear & tear on my part. (It just sits on my desk, I would never ever drop it.) I contacted Speck and they sent a new one. Then AGAIN in a few months I had the same results. I don't know what's going on with this product but it's totally unacceptable. I was previously under the impression that Speck sold high quality stuff, but this absolutely debunked that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looks nice packs durability

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look but cracked immediately when I put it on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It literally broke by the second day

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very careful with my things so I was surprised to see that just two days of having the speck cover it literally broke of one corner. Very disappointed and unsatisfied for what I payed.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 1 out of 5 stars

    Doesn’t last long, don’t waste your money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted about 3 week before it started cracking and eventually broke off a small piece from just everyday use, opening and closing the lap top. I would not buy this product again.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi Justin, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Pros mentioned:
    Ease of use, Fit, Protection

    Rated 5 out of 5 stars

    Best for for Mac

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits really well, protects my Mac from all scratches and easy to use especially non slippery touching rubbers are worth to buy

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection, Quality

    Rated 5 out of 5 stars

    Good for protecting mac when traveling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speck snaps on easily. Great if you are traveling around with macbook pro. Would protect it from a small drop whereas normally one would destroy or dent the unit. Not recommended for permanent installation as it make hardware retain more heat and top and bottom somewhat restricts cooling out the hinge. Much better quality that the InCase equivalent which crack within a month or two.

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Weight

    Rated 5 out of 5 stars

    The Perfect Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Mac Pro Air. It’s very light and durable. Also battery is long lasting. The screen size 15’ is perfect for me. Definitely affordable and perfect price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    MacBook Cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely must have if you buy MacBook. Specially if you buy silver MacBook. It fits perfectly and keeping my MacBook from scratches.

    I would recommend this to a friend
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