Customers often highlight concerns about the Smartshell Case's durability, with many reporting cracks appearing in the corners shortly after installation. Issues with the case's fit on newer Macbook Pro models are also frequently mentioned, along with concerns regarding the overall quality of the plastic material. Several users described the plastic as feeling inexpensive and prone to damage.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 61 reviews
Cons mentioned:
Fit
Rated 2 out of 5 stars
Frosty and doesnt fit
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this in-store for my 2023 16in MacBook Pro (MRW13LL/A) and was very disappointed when I got home. The case is kind of thick, bulky, and barelt fits this model in my opinion. That comforting “snap” into place only happened on the top case, the bottom case didnt snap on at all, leaving me to wonder was it actually secured at all? The back case didnt even fully cover the corners. Its also quite frosty. Wouldnt call it clear. Returning after this review.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Works as intended
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case is great. It protected my MacBook Pro from dust and also from water spills. I'm loving it! The only thing that I'd complain about is that it's not clear enough, I would like to see other designs as well.
I would recommend this to a friend
Cons mentioned:
Case quality, Durability
Rated 1 out of 5 stars
Terrible
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This item arrived to me damaged as did the first one i ordered. Both arrived and dirty. They definitely had previously been opened. Very disappointed that Best Buy would carry such a terrible product. Its very cheap plastic and seems like something you would pay $10 for on Amazon. Will be returning this one too.
No, I would not recommend this to a friend
Brand response from SpeckProducts
Posted .
Luke, We hope you were able to resolve the issues with your order. Speck is here to help in any way. Our customer care team can be reached at [email protected].
Rated 5 out of 5 stars
Good quality
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality and fits on the MacBook well. I like that it provides protection for my extremely expensive MacBook. I also like that I got a discount on this when I bought my MacBook because of a promo. It also has rubber feet on the bottom so that the laptop doesn’t slide when on a slick surface.
I would recommend this to a friend
Rated 5 out of 5 stars
Service
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great service and quality! Screen and speed is fast and reliable.
I would recommend this to a friend
Rated 5 out of 5 stars
Great case
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Durable, easy attachment, doesn't interfere with the laptop usage.
I would recommend this to a friend
Rated 5 out of 5 stars
Great MacBook Protective Cover!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great cover recommended by one of the Geek guys! The no slide feet on the case is super. Great buy, thank you Best Buy!
I would recommend this to a friend
Cons mentioned:
Durability
Rated 1 out of 5 stars
Cracked in a month of months
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
All 4 corners of my case are cracked. Im not even a heavy user nor do i travel with it. Use it couple of times per week. Surprised a $60 case would not even last this long.
No, I would not recommend this to a friend
Brand response from Customer Care
Posted .
Hi, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help.
Rated 1 out of 5 stars
Brittle and Cracks Under No Pressure
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is incredibly brittle and began cracking almost immediately. My routine is to place my laptop in my Ogio padded compartment, go to work, place my laptop on my desk, and then take it home at the end of the day, again in the laptop compartment of my ogio. Despite this, the hardshell case has chipped and cracked inside my backpack and is no longer functional as a protective case.
No, I would not recommend this to a friend
Brand response from SpeckProducts
Posted .
Hi, MathNerd, Thanks for sharing your experience. We appreciate the details you provided and will be sure to share your feedback with our product team. Speck cases are backed by a great warranty, and our support team would be happy to walk you through the process if you’d like to request a replacement. You can reach us via chat or at support.speckproducts.com.
Rated 5 out of 5 stars
number 1 fan
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it, I love it, I love it!! And with Best Buy credit card I was able to get it and make payments on it. Thank you Best Buy.
I would recommend this to a friend
Rated 5 out of 5 stars
The best fitting case i purchased
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is one of the best fitting case i ever had for the 2021 16” macbook pro. Not too slippery like other slim cases of its nature. Gives the Macbook pro minimal protection without being too bulky. Ill give it 6 stars
I would recommend this to a friend
Rated 5 out of 5 stars
One of Apple's Best
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of Apple's best MacBook Pro's to date! Laptop is sufficient for all that I use it for.
I would recommend this to a friend
Rated 5 out of 5 stars
MacBook Pro 16” case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits well, and looks great!! Very good quality!!!!
I would recommend this to a friend
Rated 1 out of 5 stars
Too poor! Not even worth $5
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
√ Cracks at the edges and doesn't fit 100% on the MacBook M3 PRO 16"
Too poor! Not even worth $5
No, I would not recommend this to a friend
Cons mentioned:
Fit
Rated 4 out of 5 stars
Great Case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the texture and look of it. There is a corner that doesn't fit as snug, but beside that it’s great.
I would recommend this to a friend
Cons mentioned:
Fit
Rated 3 out of 5 stars
Doesn't Fit
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The bottom shell doesn't properly fit the back of the laptop, and the edges are too short to effectively secure the cover.
No, I would not recommend this to a friend
Cons mentioned:
Durability
Rated 3 out of 5 stars
Decent cover
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a nice way to protect your macbook but it isn’t as sturdy as I would have liked. Be careful putting it on your computer as the ends tend to crack.
I would recommend this to a friend
Rated 5 out of 5 stars
Great case
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case is excellent for the college life, no scratches nor damage to computer considering the usage daily.
I would recommend this to a friend
Rated 5 out of 5 stars
Stylish, great for stickers
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good looking, super clean. Perfect to cover with some of my stickers I’ve collected for years.
I would recommend this to a friend
Cons mentioned:
Durability
Rated 3 out of 5 stars
Meh...
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's not awful, but I probably wouldn't purchase another one. It cracked on the corner within the first two weeks.