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Customer reviews

Rating 4.3 out of 5 stars with 288 reviews

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89%
would recommend
to a friend

Customers are saying

Customers praise the Card Reader for Chip Cards for its ease of use, reliable performance, and the fact that it includes a chip reader. Many appreciate its affordable price and straightforward setup. However, some users point to issues with battery life and compatibility with certain devices, while others mention challenges related to the charging process. Overall, the reader receives positive feedback for its functionality but some improvements could be made to address the reported shortcomings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 288 reviews
  • Rated 2 out of 5 stars

    Square card reader is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reader wouldn't ever read the cards ever! So I had to hand punch every card number in causing to pay more for the purchase.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Square

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this card reader for my league and it worked once and never worked again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    chip reader only read chips the first day of use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my square reader when it works! the chip reader only worked one day!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Interest Rate too High

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use quickbooks it is a smaller fee and equipment is free.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called the store ahead of time they said they had 24 regular square readers. I got there and said someone bought them all and I had to buy this. Takes longer, has to be charged, and don't like it at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit would not read chip cards. The unit says when inserteted that can't read chip. Charged the battery thinking that's what it was but didn't help. Bought another and had same problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad card reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed in for a small business so I drove 2 hrs to get one but when I got home I tried to set it up and it told me it had a bad chip so it didn't even work so I would not recommend this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chip reader doesn't read at all nor does the magnetic strip scanner. I had to go back to using the original magnetic strip only scanner I had purchased last year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke on first location job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I charged the reader and went on a location job and the first time I inserted a card it said "reader is damaged, get a new one". Total waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked once and can not get it to work again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my square reader to the chip reader and after using it once, I have as of yet to get it to work again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good reader, no customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good concept, but tried contacting support, and had no answer to emails. I wouldn't trust my money to them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had nothing but problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swipe and chip reader worked sporadically had to input most of the cards manually won't buy again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Chip reader, Ease of use

    Rated 5 out of 5 stars

    Great way to get paid!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great idea! Makes it so simple! I never have to worry anymore. You get your money the next day. And people recognize it and are familiar with it. Very simple to set up and if your doing craft fairs or something small and need to take credit card payments, it's a must have! This one has the chip reader too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Make sure Square can verify your identity first!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are considering purchasing this, do yourself a big favor and make sure you try to sign up for an account on the Square website first. I ordered one online first and then tried to set up an account after the fact. Big mistake. It could not verify me or my husband. Without verification, you cannot use it to process credit cards. End of story. There is no second stage to approval and the customer service reps are unhelpful. Researching after the fact, I see that this is an issue others have experienced as well. I'm "on the grid" so to speak, so I would have never imagined my identity could not be verified. When it couldn't find my husband either, I called foul on their system. Identity-wise, the thing we have in common would be our address, so it must not like our address for some reason, even though it was entered, repeatedly, 100% correct. I'm pretty certain we know where we live. It's not like we just moved there either. So be aware this could happen to you and if it does, they will not assist you. There is no way to make it work. Either the two-second identity check on their site works out in your favor, or it does not. If it doesn't, too bad, so sad. They do not want your business, and I am now more than happy to go another way and not give it to them. (It should be noted that Best Buy should get five stars for accepting my return of this item without issues, thank you!)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Credit card accepted everywhere

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to use my new square reader at a festival to allow my customers to make credit card and debit card purchases. It was so easy to use and no electricity or charging was necessary except for my cellphone that I used it on. All you need to do is download the square app, create an account, connect your square reader and you're in business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly for use at my craft show booth. I know I had more sales from impulse buys, when customers didn't have cash available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just what we needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help our seasonal small business and it helped us greatly!! Had to exchange the first one but then we got the second one to work great. Definitely be using this again next year!!

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Great until it stopped working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love square and will still use their system and this card reader was awesome at reading chip cards. It does need charging unlike the past readers which is kind of a pain but still portable. Unfortunately mine lasted only a few weeks and then now it cant read any of the cards. During a vendor show that means I manually entered all the cards I had to take and got charged an extra %.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a few minutes to setup, but once complete, I couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Chip reader

    Rated 5 out of 5 stars

    Great reader for chip cards

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're an eMerchant, you'll need to uograde to a chip reader. This square reader is the way to go and my local Best Buy had plenty in stock.

    I would recommend this to a friend
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