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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1104 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the Terminal's ease of use, overall performance, and battery life. Many find the size and speed ideal, and appreciate the simple setup and receipt printing capabilities. However, some customers have expressed concerns regarding connectivity issues, the price point, and occasional software glitches. Overall, the Terminal seems to be well-received for its functionality and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,137 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Effortless!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Square Terminal is a sleek, easy-to-use device perfect for small businesses. It handles all kinds of payments effortlessly, with a clear touchscreen and handy printing. It’s portable, quick to set up, and works smoothly through the day. While transaction fees can add up, it’s a reliable and convenient solution for my business.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Overall performance

    Rated 5 out of 5 stars

    User-Friendly Payment Solution for Business

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Square Terminal from Best Buy for my small business, and I couldn’t be more pleased with the decision. This compact, all-in-one device has significantly streamlined our payment processing, making transactions smoother and faster, both for us and our customers. Ease of Use: The Square Terminal stands out for its user-friendly interface. Setting it up was a breeze, and my staff was able to get the hang of it in no time. The touch screen is responsive and intuitive, making it easy to navigate through menus and process transactions quickly. Features: One of the Terminal’s best features is its versatility. It accepts a wide range of payment methods, including chip cards, NFC payments like Apple Pay, and even traditional magnetic stripe cards. The built-in printer for receipts and the long-lasting battery life are also major pluses, allowing us to use it both at the counter and on the go for pop-up events. Reliability: Since we’ve started using the Square Terminal, we’ve encountered no issues with downtime or glitches. Transactions are processed smoothly, and the connection to the Square app is consistently reliable, ensuring our sales data is always up to date and easily accessible. Customer Service: I was impressed with the customer service from both Best Buy and Square. When I had questions about setting up certain features, the support teams were quick to assist, providing clear and helpful guidance. Value for Money: While the initial cost may seem high, the value for money is undeniable. The Terminal has not only improved our transaction efficiency but also enhanced the customer payment experience, which is invaluable. The lack of monthly fees and competitive transaction rates with Square also make it a cost-effective choice in the long run.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your detailed and positive experience with the Square Terminal. We're delighted to hear that the device has significantly streamlined your payment processing and enhanced both your and your customers' experience. It's great to know that you found the setup process easy, the features versatile, and the customer service helpful. We appreciate your feedback and are thrilled to have you as a satisfied Square customer! SquareAU

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    SQUARE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT MACHINE FAST AND EASY SET UP PLENTY OF OPTIONS AND FEATURES

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick easy set-up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, easy to set up in minutes. Great options for custom set-up of item pricing. You can program races and tip options as well as print a receipt right from this compact handheld. I was super impressed with it! It can operate wirelessly so you aren’t tethered to a plug and that’s great for offsite sales

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Square terminal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Battery seems to have a very long life after charging.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Square divice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and easy to use, fast setup, nice conection to the wife

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great, and no subscriptions needed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, has really helped my business with tracking card payments, and is very user friendly, one thing I wish it had was an easier way to add the processing fee to the customer’s charge to take that off what was going to be my profit. Overall though it is very good and a great starter terminal for small businesses.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Size

    Rated 5 out of 5 stars

    Love this square terminal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an independent hairstylist and got this after using the phone port reader for years. I got tired of messing with a dongle and having my customers touching my personal phone to sign so I decided to splurge on this terminal. It’s the perfect size, works lightning fast, can print a paper receipt and holds a charge for almost an entire week if you turn it off at night. It’s portable so you can take it on-site if needed and charges super fast. I love not needing to have it connected to the wall at all times. Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square terminal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of start up, very simple and basic with step by step instructions. Sleek with minimal desk space taken.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Perfect little device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect...It is easy to use and does exactly what we need for our customers when checking out at our various fund raisers. We all love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great device for small business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is user friendly and a easy setup. It's perfect for my small business for accurate transactions, inventory tracking, reporting and timely payouts. The device is sturdy and really well made. The customers love the various pay and receipt options. I'm so glad I made this purchase, it's well worth it. Also, the battery last for hours after charged which is perfect if you don't have access to an outlet. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great Compact Credit Card Reader/Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact credit card reader with a printer. Connects to wi-fi so ethernet cable not needed, and it holds a charge so you can hand the unit to the customer to approve purchase. Not enough directions for set-up in the box, but found plenty of info on social media.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square Point of sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased 4 from Best Buy to date. All have worked perfectly. Te setup is easy and an be done in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Size

    Rated 5 out of 5 stars

    Square got this right!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Square for years in my clinical practice. Have used the little squares that attached to the phone, the bigger Square card reader that syncs with the phone, and the big clunky reader that you need an iPad to use. This is terminal is by far the best Square device I have used to date. Excellent battery life, easy to set up, easy to use. Compact size and it handles all types of transactions.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you so much for the review! We're very happy to hear the devices are working well for your business needs. SquareAU

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Square Reader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm, easy, fast, prints receipt. Has ability to save transactions if it looses internet connection for a short period of time. Been using for almost 4 years. Screen has cracked from dropping but keeps working. Only one of 6 has completely stopped working in the 4 years - outdoors and carried around.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing this feedback, Scott! We're so glad to hear you've been successfully using Square in your business for four years. SquareAU

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Square Terminal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! East to use, easy to set up!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent Mobile Sales Equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly for events and pop-ups when we are making sales away from our store. The set up was fairly simple and we just hotspot it to our phone to capture sales. I don't know why we waited so long to get this terminal. It's great! Highly reccomend!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment to my company. People still ask for printed receipts so this is very convient. Small enough to store away. Very great machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and reasonable rates you can Lu e with

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square Terminal Honest Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a quick solution to charge credit cards to a different bank account and found this Square Terminal (it was the last one at Best Buy only, no one carried it in town). Once I turned it on, it was stuck on the Welcome Screen, but after a full factory reset, it started up and has been great ever since. There's so many settings and features to chose from which is nice if you want to set it up a certain way. Setting up an account and linking it to a bank took a little more than 30 minutes, but not too hard. But over all pretty good purchase, thank you Best Buy for carrying this.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your honest review, RajP! We're pleased to hear the Square Terminal has been a great solution for your credit card transactions. We appreciate your patience with the startup issue and your acknowledgment of the multitude of settings available. Thank you for choosing Square! SquareAU

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