Customers consistently note the Terminal's ease of use and overall performance as major advantages. Many appreciate its battery life, size, and speed, while others find the setup process straightforward and value the receipt printing feature. However, some customers have expressed concerns about connectivity issues, the price point, and occasional software glitches.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,121 reviews
Pros mentioned:
Battery life, Ease of use, Overall performance
Rated 5 out of 5 stars
User-Friendly Payment Solution for Business
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased the Square Terminal from Best Buy for my small business, and I couldn’t be more pleased with the decision. This compact, all-in-one device has significantly streamlined our payment processing, making transactions smoother and faster, both for us and our customers.
Ease of Use:
The Square Terminal stands out for its user-friendly interface. Setting it up was a breeze, and my staff was able to get the hang of it in no time. The touch screen is responsive and intuitive, making it easy to navigate through menus and process transactions quickly.
Features:
One of the Terminal’s best features is its versatility. It accepts a wide range of payment methods, including chip cards, NFC payments like Apple Pay, and even traditional magnetic stripe cards. The built-in printer for receipts and the long-lasting battery life are also major pluses, allowing us to use it both at the counter and on the go for pop-up events.
Reliability:
Since we’ve started using the Square Terminal, we’ve encountered no issues with downtime or glitches. Transactions are processed smoothly, and the connection to the Square app is consistently reliable, ensuring our sales data is always up to date and easily accessible.
Customer Service:
I was impressed with the customer service from both Best Buy and Square. When I had questions about setting up certain features, the support teams were quick to assist, providing clear and helpful guidance.
Value for Money:
While the initial cost may seem high, the value for money is undeniable. The Terminal has not only improved our transaction efficiency but also enhanced the customer payment experience, which is invaluable. The lack of monthly fees and competitive transaction rates with Square also make it a cost-effective choice in the long run.
Thank you for sharing your detailed and positive experience with the Square Terminal. We're delighted to hear that the device has significantly streamlined your payment processing and enhanced both your and your customers' experience. It's great to know that you found the setup process easy, the features versatile, and the customer service helpful. We appreciate your feedback and are thrilled to have you as a satisfied Square customer!
Pros mentioned:
Battery life, Ease of use, Size
Rated 5 out of 5 stars
Love this square terminal.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m an independent hairstylist and got this after using the phone port reader for years. I got tired of messing with a dongle and having my customers touching my personal phone to sign so I decided to splurge on this terminal. It’s the perfect size, works lightning fast, can print a paper receipt and holds a charge for almost an entire week if you turn it off at night. It’s portable so you can take it on-site if needed and charges super fast. I love not needing to have it connected to the wall at all times. Definitely worth it!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Square terminal
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ease of start up, very simple and basic with step by step instructions. Sleek with minimal desk space taken.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great compact credit card reader with a printer. Connects to wi-fi so ethernet cable not needed, and it holds a charge so you can hand the unit to the customer to approve purchase. Not enough directions for set-up in the box, but found plenty of info on social media.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The device is user friendly and a easy setup. It's perfect for my small business for accurate transactions, inventory tracking, reporting and timely payouts. The device is sturdy and really well made. The customers love the various pay and receipt options. I'm so glad I made this purchase, it's well worth it. Also, the battery last for hours after charged which is perfect if you don't have access to an outlet. I highly recommend.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've used Square for years in my clinical practice. Have used the little squares that attached to the phone, the bigger Square card reader that syncs with the phone, and the big clunky reader that you need an iPad to use. This is terminal is by far the best Square device I have used to date. Excellent battery life, easy to set up, easy to use. Compact size and it handles all types of transactions.
Thank you so much for the review! We're very happy to hear the devices are working well for your business needs.
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Square Reader
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works like a charm, easy, fast, prints receipt. Has ability to save transactions if it looses internet connection for a short period of time. Been using for almost 4 years. Screen has cracked from dropping but keeps working. Only one of 6 has completely stopped working in the 4 years - outdoors and carried around.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This works perfectly for events and pop-ups when we are making sales away from our store. The set up was fairly simple and we just hotspot it to our phone to capture sales. I don't know why we waited so long to get this terminal. It's great! Highly reccomend!
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works like a charm. A tremendous upgrade from the Square reader. Everything is on the terminal and I longer have to use my phone for transactions. It was on sale for about $45.00 off the regular price, which made it a no brainer for me.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Item is easy to use and connect to my square app. We use it for our lemonade trailer and it does exactly what I need it to do. It charges quickly and holds a charge for a long time. I can usually get several events out of a charge.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a quick solution to charge credit cards to a different bank account and found this Square Terminal (it was the last one at Best Buy only, no one carried it in town).
Once I turned it on, it was stuck on the Welcome Screen, but after a full factory reset, it started up and has been great ever since. There's so many settings and features to chose from which is nice if you want to set it up a certain way. Setting up an account and linking it to a bank took a little more than 30 minutes, but not too hard. But over all pretty good purchase, thank you Best Buy for carrying this.
Thank you for your honest review, RajP! We're pleased to hear the Square Terminal has been a great solution for your credit card transactions. We appreciate your patience with the startup issue and your acknowledgment of the multitude of settings available. Thank you for choosing Square!
Pros mentioned:
Speed
Rated 5 out of 5 stars
Business Must Have
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love this for my small shop, I had to order this second one for my other office. It’s quick, efficient, and allows me to print receipts on the spot for my customers. Also the tap feature is great because most customers just use that now from their phones. ☺️
Thank you for your wonderful review, Sabrina! We're so glad to hear that the Square Terminal is a great fit for your small shop and that it's helping you efficiently serve your customers. We appreciate your feedback and are excited to continue supporting your business.
Pros mentioned:
Ease of use
Cons mentioned:
Software
Rated 4 out of 5 stars
Nice terminal!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the 3rd time in 3 years I have had to buy a new terminal. The first time it was defective and was replaced. The 2nd was our fault and this last time it just stopped working. Overall it is a good terminal. The current software has some glitches but I am sure it will be worked out soon. Easy to use and the fact you can print a receipt from the terminal is great for those that still want a physical receipt.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great gift
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this as av gift and was told by the recipient that they absolutely love it. It works great and the portabilityis great for the craftshows the recipient does.