Customers consistently note the Terminal's ease of use and overall performance as major advantages. Many appreciate its battery life, size, and speed, while others find the setup process straightforward and value the receipt printing feature. However, some customers have expressed concerns about connectivity issues, the price point, and occasional software glitches.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,119 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great addition to new small business
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best addition to my new little business! It works really well. I've tested without internet and it applies just like it's supposed to once online.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great, we use it for our pop up bakery. Battery lasts long and interface is really easy to use. Only issues we've had is with square itself during the outages. I highly recommend, if you dont already, getting a mobile hotspot.
Thanks for the great review, AnnikamieR! We would suggest checking out our new offline payment feature if an outage were to occur. We appreciate your positive feedback!
Pros mentioned:
Ease of use, Size
Rated 5 out of 5 stars
Love it! I have three!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! I have three. Square did this right. Love the printer, easy to use and compact to carry. Super fast to connect to your cell phone hotspot allows you to accept payments almost anywhere. I use the devices for our office, retail kiosk, tradeshows and craftfairs.
We love to hear that you're loving you Square Terminals. Thank you for the review!
Rated 5 out of 5 stars
Costumer service
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had purchased an extra 2-year warranty with my Square Terminal, which unfortunately started freezing and not working properly. I brought it back to Best Buy, and I was extremely impressed with the level of service I received. The staff were helpful, professional, and efficient. They promptly replaced the terminal with a new one, making the entire process smooth and stress-free.
Thank you, Best Buy, for your exceptional customer service!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought two of these last minute to replace old Square devices and we needed these for a high volume of customers (40-50 / hour) in the middle of an event. After they were plugged in and connected to the Internet, I connected them to our Square account and we were taking payments 5 minutes later. Fantastic devices and very good looking too.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is one of the best investments I have made for my business. It is quick and easy to use, and very efficient. I would buy another one and recommend this product to everyone that has a small business.
Thank you for the wonderful feedback. We’re so glad to hear the Terminal has been a valuable investment for your business. It’s great to know it's helping you work efficiently. We truly appreciate your support and recommendation.
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Square Terminal - best Square reader choice for me
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm very happy with buying the terminal through Best Buy. Shipping was free and very fast - better than buying through Square. The device works very well, and most of the setup can be done from your online account on a computer or phone if you prefer. I am very happy with the terminal, get printed receipts for both customer and us. Very easy to use
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great all in one device… Setup favorites, key in custom amounts, print receipts, account access. I do wish it would store multiple Wi-Fi networks so I wouldn’t have to renter Wi-Fi info each time I go to a new location. And the price point could stand to be a bit less.
Thank you for your valuable feedback, KimberlyM. We're delighted to hear you find our Square Terminal a great all-in-one device, offering convenient features. Your suggestion about storing multiple Wi-Fi networks will be considered for future improvements. We'll also take your pricing feedback into account. We appreciate your support!
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Square Terminal
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this terminal. It does everything we need it to do with our small business.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This credit card terminal is amazing and worked flawlessly during a large game convention we exhibited at. This is very portable and has a built in battery as well. We had it plugged in most of the days but it worked great and without issue on a cellular hotspot.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good. I am using square terminal couple years. Never problem. But now Fee is very high compare to Bank rate. Machine is good. Fee is very high,expensive
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the Square terminal for a flea market type sale that we were having at our church and it was so easy to set-up and for a host of different people to use. All of the transactions were processed smoothly and we were able to check the summary of sales transactions for the day, week, month, etc. One of the reasons we purchased a Square terminal was to avoid version compatibility issues with the square readers that attach to other devices, such as iPads and phones.
Thank you, KiKo, for sharing your experience with the Square Terminal. We're thrilled to hear it was easy to set up and worked seamlessly for your church's flea market. It's great to know that it helped you avoid compatibility issues and provided smooth sales transactions. We appreciate your feedback!
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Fantastic Terminal!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this! We needed a printer for our stand and this exceeded expectations. The Customer Service in-store was amazing!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Juat starting a small home based business and Square Up has proven a good little investment. I've already made sales in less than a month to pay for the Square Up. Easy to get started and so many extra options for business that I have yet to explore.