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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1104 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the Terminal's ease of use, overall performance, and battery life. Many find the size and speed ideal, and appreciate the simple setup and receipt printing capabilities. However, some customers have expressed concerns regarding connectivity issues, the price point, and occasional software glitches. Overall, the Terminal seems to be well-received for its functionality and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,137 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the device!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using device, makes taking orders & payments so much easier than using the phone. My girls like setting up items in library and adding pictures to it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Square Terminal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've integrated these at all our stores. I love the functionality and ease of use of this small terminal. They don't take up much space and allow chip / chipless / tap payments.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thanks for your kind and insightful review! We are happy to hear you are enjoying your Square Terminal. SquareAU

  • Rated 5 out of 5 stars

    A Must Have For Small Business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my business more productive with an easy Point of Sale solution for my customers!! I Especially like the way you can personalize the receipt paper to your business logo!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    really good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it worls as advertised does not take up any space and the receipt prints out clearly.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your feedback! We're delighted to hear that the Square Terminal is working well for you and that it meets your expectations. We appreciate your business with Square! SquareAU

  • Rated 5 out of 5 stars

    Start-up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wife loves it for her business. Got it a a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Square register

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is wonderful. Very reliable and easy to use and load products in for a professional looking receipt that can be printed!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thanks so much for giving us your take on how we are doing. We're glad that you’re having a great experience. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Met all our needs. Used by several employees with little training.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for choosing Square Terminal and for sharing your positive experience! We're thrilled to hear that our product was easy to use and met all your needs, even with minimal training. We're here to help! SquareAU

  • Rated 5 out of 5 stars

    Square terminal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, very easy to use. Ordered online and picked it up right away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for small businesses!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Perfect for our coffee business! Started with tap to pay on my phone, upgraded to this handheld and soon will be upgrading to the full terminal with the opening of our coffee trailer later this year!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your experience, Amaandaa! We're so excited to hear that the Square Terminal is a perfect fit for your coffee business. It's great that you're expanding and planning to upgrade as your business grows. We wish you the best with your upcoming coffee trailer and are here to support you every step of the way. We appreciate your feedback and are thrilled to be part of your business journey. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Easy setup. And easy use. The paper receipts and availability of CashApp Pay are also a great touch.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We're delighted that you're happy with our product. Thank you for your valuable feedback. SquareAU

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Makes business more efficient. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Been using square since they started

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my grooming shop and it is the newer model so it is compatible

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just have to say, the Square Terminal is fantastic! It's the perfect solution for my payment-receiving needs. I really appreciate how safe and reliable the platform is, and it's so user-friendly! I'm thrilled with the level of service I've received from the team. They're always available to answer any questions or concerns I have and provide helpful and fair assistance. Overall, I'm extremely satisfied with my experience using the Square Terminal and highly recommend it to others.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, AmiraM, for your enthusiastic feedback about the Square Terminal! We're delighted to hear that it has been a fantastic solution for your payment-receiving needs. We're glad that you appreciate the safety, reliability, and user-friendliness of the platform. Providing excellent customer service is one of our top priorities, and we're thrilled that our team has been helpful and responsive to your questions and concerns. We're grateful for your recommendation and are here to support you in the future. If you have any further feedback or need assistance, please don't hesitate to reach out. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great user friendly device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Ability to print receipts. User friendly

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your review, MarcelaO! We're delighted to hear that you find the Square Terminal user-friendly and appreciate its ability to print receipts. SquareAU

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, easy to connect to the iPad, nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    saves time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this saves me a lot of time as it sits outside my service window & people can complete transactions without me having to hand them my tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yes, we take "phone" !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To Summarize in one word - CLUTCH. As a non-profit, this Square Terminal has about doubled our net collections. Best features: the ability to print, the versatility in payment methods, the ease to teach our volunteers - but mostly the ability to work offline: in the parking lot, at the front desk, in the classrooms, in the kitchen and in the office.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your experience, DaveA! We're delighted to hear that the Square Terminal has been such a game-changer for your non-profit organization, doubling your net collections. Happy processing and keep up the fantastic work with your organization! SquareAU

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for Concession Stands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. works great for our concessions stand. Offline mode works amazing. Can run transactions after returning to wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Square Terminal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Square terminal was relatively easy to use. We did have an issue with our initial use when we lost connection to WiFi. It would not allow us to operate it off line. Will look into why this happened.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your feedback! Regarding the WiFi connection issue, if your internet connection becomes interrupted or temporarily unavailable, you can enable Offline Mode to accept payments and upload them later once you have a Wi-Fi connection again. Learn more about offline mode here: https://squ.re/3bvPlvD. We're glad to hear that Square Terminal was relatively easy to use. Thank you for choosing Square! SquareAU

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great little device!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set slick easier to use and works really well for art shows in the field.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your positive feedback about the Square Terminal! We're here to help, and your feedback is valuable! SquareAU

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