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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 637 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, decent battery life, and comfortable fit of the Arctis GameBuds. Some appreciate the strong bass and effective active noise cancellation. However, some customers have noted concerns regarding the volume and connection stability. Additionally, a few users have expressed dissatisfaction with the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 637 reviews
  • Rated 5 out of 5 stars

    Great Wireless Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to stop using my over-the-ear Arctis Nova 7 and protect my hair from the headband; ironically the main reason i went with a Nova. I have been using these primarily with my PC and the reciever with comes with for the last two months. I would not recommend them for microphone quality, but it works in a pinch. Its hard to justify the cost at the moment coming in at around $180; fortunately i had a few coupons that helped make this a worthwhile purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gaming earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds for gaming. If you don’t care about getting announcements from iPhone they also are great for phone usage!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to get setup at first, but once I got it figured out it works great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Listings need to better differentiate models.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So apparently there are 2 itterations of these buds. One set that works on Xbox, PlayStation, switch and PC...and one that works on all previously mentioned minus the Xbox. Obviously after researching to see if they will meet my needs, I clicked and ordered the wrong ones. When setting up they non Xbox buds are called arctis buds and the Xbox compatible buds are called arctis buds x. This however is not listed that way here on best buy. Plus I'm not sure why you'd want to buy the set that doesn't support a certain platform, when the other equally priced set does. Anyway, they seem to work as advertised and I love the inclusion on qi charging for the case on PC/console earbuds. No I can use the. As my everyday earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! They work great the noise cancellation helps a lot

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steel series buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality. Very easy to use. Plug and play product. If you dont want headset dents I highly recommend these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go get them now!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great worth its money. Easy to use and managed app.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    New gamebuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got these last week. Love them so far. Easy to use. Comfortable and noise sounds nice. Works well with my PC and PS5

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Highly recommended

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality! Would highly recommend for fellow gamers

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unable to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of these headphones are great, but it’s unnecessarily complicated to connect. After several forum reads, video tutorials, etc. I wasn’t able to connect them. I bought a new another one to see if it was a product defect, but same problem unfortunately. I was attempting to connect to PC

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of earbuds! The noise cancelling is really good - can’t hear anything from the outside.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I think there is a firmware issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of these buds and they were everything I wanted for the price. However I think their firmware updates have affected the mic input level on the left earbud. I cannot use it for communication anymore if I just want to useity by itself. This also happened to the first pair I had too. I think the firmware update did something to break the ability for the left earbud ti increase mic input volume. A shame. One would figure SteelSeries would have sufficiently tested these updates before rushing them out the door

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    VERY GOOD HEADPHONES

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, easy to connect and also last very long. I been enjoying this alot. Had my doubts but i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for consoles

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well with ps5 and Nintendo switch. Best part is the noise canceling mode.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Not Steelseries’s best product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had/still have many Steelseries products and have been pleased with them until these ear buds. I had non stop connection issues mainly in one ear bud, even with my pc only 3 feet away. Literally every 5 minutes one bud would completely cut out for about 20 seconds until it reconnected, then rinse and repeat. It made them just unusable and i was forced to return them. I also wasn’t impressed with the sound quality overall especially from a Steelseries product.

    No, I would not recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello Derek,

      We are very sorry to hear that you have returned the product. Going forward, if you have any sort of issues, please reach out to [email protected]. We would love to assist you with any issues you are having with our products!

  • Rated 5 out of 5 stars

    Great gaming buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these work exactly as intended. easy use with the USB dongle or with bluetooth. love the mobile SteelSeries app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for both gaming and also phone use aswell. would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Haven't gamed with them yet, but so far very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for ppl who hate over the head headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of over the head headphones and these work fantastic. I would say it is for the Casual gamers most likely. But I love the app and how I can connect to my phone and take phone calls in the middle of the game and it switches automatically in between. I use these on my xbox with the adapter provided in the package. I love the option of having both or just one earphone in as well. Lots of options for sounds profiles as well! Great Job Steel Series!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the product is good. The quality of sound by default is not the best when playing video games, but overall, I recommend it.

    I would recommend this to a friend
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