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Customer Ratings & Reviews

SteelSeries - Rival 500 Wired Optical Gaming Mouse with RGB Lighting - Matte Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 45 reviews

91%
would recommend to a friend

Expert rating

Rating 4.2 out of 5 stars with 8 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 45 Reviews
  • Rating: 3 out of 5 stars

    Almost a homerun but flawed

    Posted
    Danvo
    • My Best Buy® MemberMember

    First, I need to say the shape of this mouse is perfect for me. I have medium sized hands and grip the mouse with what I call a hybrid palm/claw. The slope on the right side of the mouse doesn't cause pain in my small finger with extended use like many other mice with sharp edges or tight radius curves. I really wanted to like this mouse. Also, the 3 button mousewheel is better than most. It's quiet with enough scroll resistance that allows the left, right, and down mousewheel buttons to be used without accidentally scrolling. A bit more scroll resistance would be even better. Now the negatives: 1. The Rival 500 grip surface. I'm coming from a Rival 300. I use a lowish sensitivity so I often lift the mouse to recenter. The Rival 300 is lightweight with sticky rubber grips. There is never any slip when lifting the Rival 300 to recenter its position. On this Rival 500, a much heavier mouse with more buttons, the grip material is harder offering less grip when lifting. I feel like i have to deathgrip the mouse to keep it from slipping when I lift. This mouse needs better grip material. 2. The lower left thumb buttons. When not locked and used as a thumb rest, these buttons are far too easy to accidentally click. The problem is the mechanical leverage the thumb rest shape of the button creates on the switch. A much stiffer switch needs to be used below these thumb rest buttons. 3. I love the addition of more buttons on the top surface next to the standard mouse1 and mouse2. Although the top left forward button is a long reach to click. Steelseries has developed a wonderfully shaped mouse. In the future I would like to see a lighter version of this mouse with better grip. Standard single click mouse wheel. Keep B4, B8, B9 and B13 they are perfect. Combine B11 and B12 to a single long button (matching B13). Maybe a single thumb rest button with a stiffer click.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not for "true" gamers, or any for that matter!

    Posted
    Bael

    I'll save you the trouble of reading a long-winded explanation and just get right to it: 1) It's HUGE! If having small hands is defined by NOT being able to palm a basketball, then I must have small hands. So, unless you have large hands, or freakishly long fingers and thumbs, the buttons near the index finger, and the thumb buttons on the side, are extremely difficult to reach. 2) You know how you "drag and drop" a file from one folder to another by holding down the left-click button? You can't do that with ANY non-standard button on this mouse. ie... You rebind the thumb buttons to represent key presses, like while playing WoW or GW2. You can NOT "hold" the button down and actually have it "hold" it in the game.... they all "click" regardless of settings. In other words, that spell or ability you have to "channel" by holding down a button... yeah... not going to happen with this mouse, it's just not allowed in the programming. There is a "repeat while pressed" option, but it's a rapid-fire type of repeat, where it click-click-click-click with whatever amount of delay in between that you choose. You can't set the thumb buttons to be your "fire" button in CoD/BF games, it just fires 1 or 2 rounds and that's it.... no sustained fire rate because it just doesn't work like that. One last thing, the cord, it's one of those high-oxygen rubber/silicone coated cords, stiff, has a lot of grip/traction to it, and if your cord is bent out-of-the-box in just the wrong way... it causes significant drag when moving your mouse, and there is no "relaxing" this cord either! Buy at your own risk, but be warned!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid product

    Posted
    QSFYCSupport
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Pros: Wonderful shape, really the most comfortable mouse I've ever held. Feels nice for claw and palm grabs, finger position is comfortable and natural no matter where I rest them (middle finger on wheel and ring finger on LMB, middle finger on LMB and ring finger on the extra button, ETC.). The side button positioning is really really excellent. I'm coming form a Razer Naga and while having more buttons is nice I never found myself relying on the back ones as they were just a pain to hit quickly, on the Rival 500 I can quickly press any of the side buttons quite easily. The middle thumb rest also makes it MUCH better for moving and repositioning the mouse. For anything except an MMO this mouse is superior IMO. It has nice weight to it and feels quite solid. Cons: No braided cable. Really... why not? I'd gladly pay more for this. Makes an otherwise excellent product seem cheap. The plastic cable rubs against my mat and makes an awful noise + dragging/snagging feeling when using the mouse and it's already starting to flatten out/rub through in that spot.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Gamer Mouse WoW/GW2/OW/HotS

    Posted
    FrankQ

    I never write reviews for any product but I have to do it for this mouse. It is amazing and has been helpful in all my games. I primarily use this mouse for WoW as many of you know, there are many spells and sadly I can only reach up to 5 in the keyboard, having to keybind them to shift is useful but still not enough. With that being said this mouse has work wonders for me. Being able to just press and cast some major CD is amazing and easy. Granted you still have to get use to it. I see a lot of people complaining that is too "Big" or too "heavy" for me its perfect and it has this one spot you can press and hold to drag without clicking on the other buttons by accident. I'm 5'6 so my hands are not huge but not small, but I'm still able to press all buttons without issues nor stress. the second point I love from this mouse vibration you can put after pressing each button to know for sure you press it lol. this way you're sure it was press. Nice little feature there, although it wouldn't be a bad idea to have the mouse vibrate as a controller. Perhaps for the next series.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    more buttons, more intuitive.

    Posted
    mmikulla37
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    i've spent a career using my hands constantly, so when gaming on my PC, i've realized that my right hand has more dexterity than my left. i bought a keypad to use for my left hand, which has helped, but i always felt that my right hand was being under utilized. i was gifted a razer deathadder, but with only two thumb buttons, it wasn't maximizing the potential. i had looked at a bunch of different mice, and there were plenty that had a lot more buttons, but typically has a very small footprint and placed in a grid set-up, which with my weirdly wide thumbs would mean accidental mis-clicks all over the place. i eventually found the rival 500, and immediately thought it was exactly what i was looking for. and it turns out, it was. 15 buttons over the entire mouse, with 5 of them being housed in a oblong pattern around the thumb rest, allowing for a larger footprint for the buttons themselves. having more room to keybind certain tasks over to my right hand helps the overall quality of life when it comes to my time gaming, which im very grateful for.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great mouse, great features for a solid price.

    Posted
    nverde
    • Verified PurchaserVerified Purchase

    The mouse has great build quality, and the click for this mouse is very unique and nice. Its not to loud, my roommates cant really tell which is great. I really like my buttons when it comes to mice, I moved from a G700s, however the buttons were too sensitive, and I kept on miss clicking the side buttons every time I picked up the mouse. The button placements are very intuitive, however this is even better if you have long thumbs, (which I do). This not meant for people who have short fingers. The two bottom buttons are great, and responsive and have never misclicked them when I was in an intense mode. My most favorite feature is the tactile feedback, and it has a huge amount of versatility. I use it for MMO's and games like Overwatch, where managing your cooldowns is important. Furthermore, you can have different types of tactile feedback so you can use it for different buttons and different functions. RGB is nice and subtle, nothing too much. Software is also great, can auto-detect what games you are playing so you don't have to manually switch profiles, however for some reason it does not detect origin games, hopefully this is fixed in a later patch.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Feels good, good buttons.

    Posted
    JoeM
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Got this while I was walking around the store, thinking i could use a new mouse since my old one was starting to act up. I had an old MMO style mouse with the buttons on the side, some of which I actually used for different abilities or for in game push-to-talk communication. So, when I was looking for a new mouse, I wanted to have buttons on the side for a few things, but not so many that there was a grid of stuff to push. This mouse is smart. There are over 10 buttons on it, but they're placed all around. There are 8 on the side, above and below where your thumb naturally rests. The rest are on the top, around the edges of the mouse, easily pressed by your index of middle finger. The software that goes with the mouse has settings to have macros connected to the keys and it's easy to work with.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Mouse! Buttons are easy to click

    Posted
    IgorLA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Although your hand size may affect if all the buttons will be easy to use or not, to me with 6" tall it is a good comfortable mouse. If you come from other MMO mouses you might want to give yourself a week or two to get used to it, and then it is fantastic. One of the things I like the most is are the extra buttons by left and right click. Another good thing is that there is no question which button you're pressing as each is unique in the movement you need to do. Software is also great and allows for full customization, including macros. Only downside I would mention is that the one button right behind the thumb rest may not be so easy to "click", but that is it. Overall great product. We got one for my wife, then a week later I got one for myself. Definitely recommended.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great gaming mouse

    Posted
    GnomeMercy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For people with shorter thumbs, you may not be able to easily hit button 6 (the front down thumb button), but it is reachable. It only has two DPI settings. Overall, it is comfortable, but wider the most mice. I came from using a G700 Logitech for 5 years, and this was equal or a better upgrade. The button next to the right mouse button (13) has many potential uses in games. I found it better than the three compact buttons on the left mouse button of the G700. I have used this mouse in FPS and RPGs and it is a comfortable mouse that is fit for any type of gaming.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Mouse

    Posted
    Nightmare
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had been using my G502 for around 6 months. I thought that once I got used to the narrow mouse my hands would stop hurting. It only got worse. The Rival 500 have been a HUGE relief for me. Definitively would recommend to fellas with big hands like me. Also, the amount of buttons on the mouse is a great plus for gamers like me. My only complaint is the lack of a braided cable and that the materials used tend to get dirty/oily real quick. It may just be my luck that I haven't found the need to clean the mouse all that often.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great mouse, easy setup

    Posted
    Will
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is my first SteelSeries product. Bought it based on design and friend recommendations. Left and right click feel substantially more tactile. More like a cherry mx switch than a light mouse click. The software is an improvement over that of my Razer software. Easier to use and setting up different profiles for different programs is more intuitive. Only reason I gave 4 stars is although its heavier than most mice, I wish there was a way to make it heavier like the other mice with various weights. Will definitely be giving other SteelSeries products a chance.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great mouse, many buttons

    Posted
    dp33
    • Verified PurchaserVerified Purchase

    This is a great mouse, in both function as well as program-ability. It is a little bigger than standard, but could even deal with it being a little larger. With a multitude of buttons to programs, as well as software that comes with it, this is a great piece. Not much RGB (just the logo and wheel) but it does have some effects and customization you can apply. Nice start to the gaming world.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Buy a better mouse

    Posted
    Dippin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    First off the mouse feels pretty good in my hands but unfortunately that’s about the only good thing I’ve experienced with it. The mouse works great when it works but half the time the buttons don’t work and you have to unplug it then plug it back in for it to work again. Not an ideal situation for gaming. Probably a driver issue but none the less it doesn’t work right.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Many buttons...larger mouse

    Posted
    branbell
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this as a replacement for a Razer mouse because I wanted the extra buttons. The one issue I have with it is not all buttons can be assigned to a key. A macro has to be set and then the button has to be assigned the macro in order for it to work. Also, this mouse it quite larger than my Razer mouse and that took some time to get use to.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My favorite mouse

    Posted
    DavidinStarID
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a replacement for the same Rival 500 that was damaged by too many airplane trips. The mouse itself is very well made and lasted me 2 years. The programmable buttons give you complete control of how you play your games. I have over 15 profiles saved to switch from game to game. IMHO it is one of the best on the market.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Good for bigger hands. Quality is low. Key broke a

    Posted
    supa
    • My Best Buy® MemberMember

    This mouse is bigger, so it's good for people with bigger hands. Quality is low. Side key broke after 1 year. It will double click, making browsing a pain in the xxx. Contacted customer service and only got a 10% off coupon... will not buy SS mouse again.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    15 button MOBA/MMO mouse - Rival 500 USB

    Posted
    Snipe816
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This one replaced my Chroma mouse, only because I disliked their thumb-button-grid design, just too many hand cramps for me. Right handed, Palm, Claw, and Fingertip style. Programmable 15 buttons - including the tilt-able scroll wheel too. Weight: 129 Grams Cord: Braided - 6.5' length (2m) CPI: 100 - 16,000 Tracking: 1:1 Accuracy

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice mouse but I have small hands.

    Posted
    R3MiX
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Very well built mouse with perfect button placements and features. Unfortunately my hands are small and the mouse is just slightly wide and long. I'm mostly a claw grip user with gaming mouse's but this one I found a little hard to claw. Not the mouse's fault however. If I had just a tad bit bigger hands this would be a KEEPER !!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent mouse but too wide for my hands

    Posted
    BMWAndroid
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is an excellent mouse with the best driver software I have seen. Awesome quality and tracking. I have somewhat small hands and unfortunately this mouse is a little too wide for me. The button layout it very cool, but not ideal for FPS games.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    literal paperweight

    Posted
    louser
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Didn't work out of the box. Contacted Steel Series, who wanted me to pay to ship it to them to fix it. returned it next possible day. I typically encourage others to try peripherals and don't take other people's word for it, but please, don't buy this.

    No, I would not recommend this to a friend