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Customer reviews

Rating 2.5 out of 5 stars with 2 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Rated 2 out of 5 stars

    Leaf Blower

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product didn't equate to the price. I probably got 20 mph speed out of the blower. I charged both batteries to 100% charge. I was very disappointed. I received the blower Thursday, 27 September 2022, it was easy to assembly. It only required one screw to attach the hose before use. I was so shacked of the output of the blower that I didn't even try the mulcher attachment. I wanted to return it with minimal use for resale. I powered the blower up with the two batteries, that came with the blower. I attempted to blow leaves off my deck but the blower didn't provide enough power to move the leaves but a few inchs. I have a little less than an acre of yard, with a lot of trees which shed a lot a leaves. This product didn't provide enough force to move the debris from my above ground, enclosed deck. I immediately knew it wouldn't have a chance of making any impact on the debris in my yard. I will be returning the product to the closest Best Buy in the closest county which is in Wilson, NC. Approximately a 40 minute drive one way from my house. I am returning the product on 02 October 2022 to get a quicker refund. I have purchased the Backpack blower from Best Buy online in its place hoping to get better results. I will pay the extra $150 more to get a product that is suitable for my yard. With a $300 + price tag on the replacement blower. I hope to receive at least a good residential product. Hoping with the price it should cover commercial jobs. I am overall satisfied with other Best Buy products I have purchased through the website but this was a complete disappointment at best. I will continue to purchase other products from Best Buy online with no hesitation

    No, I would not recommend this to a friend
    • Brand response from Snow Joe + Sun Joe
      Posted .

      Dear Valued Customer, We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page. Thanks, Customer Service Team Snow Joe + Sun Joe SnowJoeSunJoe

  • Rated 3 out of 5 stars

    Cumbersome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big and cumbersome. Not comfortable using it r/t its big size.

    No, I would not recommend this to a friend
  • Customer reviews from snowjoe.com

    User rating, 4.3 out of 5 stars with 46 reviews on snowjoe.com.

    See all snowjoe.com reviews
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