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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 123 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are impressed with the 4980 PRO SERIES HD 8-Channel DVR Surveillance System's camera quality, frequently praising the clear picture and excellent resolution, even at night. The system's ease of installation and user-friendliness were also highlighted as positive aspects. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 123 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great day or night good play back easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. It worked well first time. No problems

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good set of cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera set comes with all that you need, with the exception of a drill, to set this up yourself. With some good cable management, this system is easy to set up. Best of all, you have control of your footage without paying a monthly fee for the privilege of seeing the footage of your own house.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 4 out of 5 stars

    egg-celent Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Camaras, I can see my house from my living room or my bedroom, and away from from home on my Phone, it is all I need and the Night view This is what you Need for Night Security.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product OK, but a touch expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like a good system, but one camera is extremely grainy and it is still being researched why and what the solution would be. I would rate it one star higher if the DVR came with a keyboard. Clicking an icon on the screen, then mouse clicking in the ID and password all the time, is a real annoyance. Like the way it works on the phone and on my laptop, but connected to a monitor it is lacking because of the mouse click to logon. Additionally, the box should come with detailed information about the settings as it is not very apparent for managing the system. I'm saying yes to the recommendation, but it is a bit expensive because the wired install by Geek Squad is $100 per camera, so $800 for install, and $400 for the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS SET UP!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ONLY flaw I would say is even relevant, is the lack of audio (but I knew this model didn't have it when I picked it out) other than that, no issues whatsoever! 8 cameras SURROUND my home so I not only have a 365 degree field of view, but it also has my garage fully covered, and the entry way into my home. The app and set up is a bit of a pain in the butt, however in this day in age we have YouTube which drastically helps the process. Once set up, you can view the cameras, playback, take photos, and snippets of video directly from the app, or the wired DVR. Oh, did I mention there is not an app for PC...also just as user friendly and it can be accessed wherever you have internet. I am a realtor so I am constantly on the move, the ability to see the cameras ANYWHERE is amazing! Best purchase I have made in years!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were pretty straight foward on the install. Everything works fine when I'm at home to view mobile, but when I'm 20 miles away it seems to work when it wants.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this set and so far satisfied. Cameras have great picture day/night.. only downside so far is the homesafe view app but its a 4 star system overall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great camera for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my swan system installed my self the camera have great image for great price also if you have a google chrome cast and cameras hard drive is connect to the internet you can cast your camera to TVs is really awesome feature

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Surveillance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After cars broken into in our area I wanted to see what is going on around our house the 8 camera's cover all of the house and cars I like the night vision works great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Seems like a good system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don’t have all the cameras installed yet but what we do have up and running seem to be working well. Clear pictures, easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    good for a hard wired system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many of the cameras now operate off of wifi. this is a good option for continuous recording without the use of wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great surveillance system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation is fairly easy as long as you have easy access. I purchased three of these systems for my rental houses. One house was vinyl-sided and I was able to "stuff" the wires along the roof line, completely hidden. the other houses are multi-story wood sided and I had to tack up the wires. More time consuming but looks fine. The software was fairly easy to setup, and settings can be copied from one camera to the rest of them with a single click. The app works well for remote access. One downside is that the DVR needs to be plugged in to your internet router via ethernet cable - no wifi capability. But in my opinion this is a good thing - more reliable speed and connectivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay but..

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water gets into camera and even moisture if covered under doorway.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I purchase this system and I have no complaints. Easy to set up and navigate. Cameras work awesome. Camera range gives me the ability to cover everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice set up. With exception of 4 cameras. 4 cameras were plastic while the other 4 were metal. Housing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to keep an eye on property. Records motion and let's us keep track of what goes on while away.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security system works great and I can check on any part of my front/back yard and driveway at anytime with a live stream on my phone app. I am very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Great camerasystae

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works well so far. App can be a little inconsistent but has worked for the most part.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hardware works great, although running the wires was a little tricky. the software sucks though

    I would recommend this to a friend
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