Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $479.99

Customer reviews

Rating 4.3 out of 5 stars with 123 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
86%would recommend to a friend

Customers are saying

Customers are impressed with the 4980 PRO SERIES HD 8-Channel DVR Surveillance System's camera quality, frequently praising the clear picture and excellent resolution, even at night. The system's ease of installation and user-friendliness were also highlighted as positive aspects. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-123 of 123 reviews
  • Rated 1 out of 5 stars

    Junk DVR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DVR died 4 months after the 1 year warranty! No help from Swan.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cameras good. Mobile app sucks.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are great. When viewed on my TV. It is a pain to install and set up, even with a skilled home repair or IT background. It's not intuitive at all. Make sure you are 100 percent on the location of the camera. You will have to drill holes in your walls and those don't fill back in very easily. If I could have used the iOS app before purchasing this system, I would have passed it right up. The app is extremely bad. Yes, I get push notifications but it just takes me to the live view and not the video clip that triggered the alert. And good luck trying to figure out how to view the clips. There is no manual for the app. Most of the time I have to manually connect to the DVR system in the app for it to connect. And in an emergency situation, that takes precious time. If I could return this today, I would. But, if you are looking for a wired system that is always recording motion (by heat not just visual motion), this is a good system. If you are looking to use the system for alerts or anything that has to do with viewing on a mobile device, I would pass this up. I don't know of a wired system that works the way the wireless ones do. I should have gotten the Arlo like my sister did.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Camera app is not working.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this camera if you want to view on your phone. The app is not working. And Swann don’t care about it. They just want your money only.

    No, I would not recommend this to a friend