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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 105 reviews

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91%
would recommend
to a friend

Customers are saying

Customers recognize the 8-Channel, 4-Camera Indoor/Outdoor DVR Security System as being easy to install and use, even for those without technical expertise. The system's camera quality also receives high praise, with users noting clear images, even at night. Positive feedback consistently highlights the system's ease of use and excellent picture quality. This makes it a user-friendly and effective security solution.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-105 of 105 reviews
  • Rated 2 out of 5 stars

    Not very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if I am just jinxed or what. The first system we got was installed and we couldn't get power to the DVR. I had to return the DVR part back to best buy. :-( They wanted me to bring back the cameras and everything that we had installed. But, I talked them into just switching the DVR with a new one since I knew that was the problem and not the cameras. We installed the new DVR and all was well for about 2 months. Then, channel 1 wouldn't show up online. So we changed that camara to channel 5 on the back of the DVR. and it worked again. Now, 2 more months later, all channels are coming threw scrambled. It's been 5 months since we bought the system. I'm taking the DVR back to best buy tomorrow to be worked on. That's what the customer service line man said we needed to do. The customer service line is great. That's the best part of the system. Getting to talk to some one about the problem. I also have 2 Samsung security systems. I would recommend the Samsung.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 4 out of 5 stars

    Swann - 8-Channel, 4-Camera Indoor/Outdoor DVR Sec

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product for the video quality and stability.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Really great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome video surveillance camera system. Great product for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system based on good reviews. I was not disappointed. Very easy to install. Once cameras were mounted and wired, all I had to do was scan QR code with mobile device and was connected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Try to call Customer service b 4 you buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted a security camera that would alert my cell phone when I was not home, so I bought this system. So far the system has has yet to send me an email even though I have passed the email configuration. I have had this 2 months and have yet to get a response from Customer Service. The US toll free number is "no longer in service" Do yourself a favor before buying: Go to Swann website, go to contact us and just try to get through to customer service.

    No, I would not recommend this to a friend
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