Customer Ratings & Reviews
- Model:
- 50Q550F
- |
- SKU:
- 6593222
Customer reviews
Rating 4.4 out of 5 stars with 536 reviews
(536 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 50" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024), especially regarding its amazing picture quality and great value for the price. Many find it easy to use and appreciate the QLED technology, quick setup, and stunning color. However, some customers have reported issues with the TV's processing speed and connectivity.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
TV 50 TCL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent condition, well packaged however came without the power cord and the screws for the stand.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
The price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for the price when it was on sale. Like that, it links to Amazon, too.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Better than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This low end QLED TV actually is better than the Samsung it replaced. The Fire TV controller is great, The picture is good, and the sound is better than 3xpected. Hooked it up to a Bluetooth speak with ease.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Excellent TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. I like that it has Bluetooth. The Vesa mount does not work, at least for me, on an older tv stand that I have. Angle is off. Better suited with using the included legs. Picture is clear and sound is good. Good value.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Big fan of TCL TV's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought two TCL tv's lately and couldn't be happier. Taking the price out of it, I would still be happy, but with the price paid I am extremely satisfied with my purchases! It is a great TV that is packed with features. The picture is great quality and a great value for the price!
I would recommend this to a friend Rated 5 out of 5 stars
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv quality of the picture is excellent easy setup just felt right for me
I would recommend this to a friendRated 5 out of 5 stars
TCL 50" 4K
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture at a tremendous price. Delivery was perfect.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Will buy more for other rooms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for a great price, all the apps work well and runs pretty smooth especially for such a low price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best picture I ever seen!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV! Great picture and sound. The only thing I dislike is there's only one USP connection.
I would recommend this to a friend - Cons mentioned:Refresh rate
Rated 3 out of 5 stars
Just Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing amazing here. This is good for general purpose watching, but the screen does not keep up with gaming.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MichaelS,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best gift ever for the mother in law
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the perfect gift for my mother in law. Right out of the box didn't have a issue sitting the tv up. It has a great picture and perfect sound and the mother in law loved it so much that she is able to finely watch movies.
I would recommend this to a friend Rated 2 out of 5 stars
Software not stable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are significant issues at the software level. I am currently using DirecTV with this TV via HDMI output. The remote control in use is the DirecTV remote, which has been configured to control both the TV and the DirecTV box. However, I am experiencing some strange behaviors: I set the TV to power on using the last input source, so I don’t have to manually select the input each time. This is necessary because the DirecTV remote cannot switch TV input sources. Unfortunately, this feature is not stable. After the TV has been powered off for a period of time, when it is turned back on, it sometimes shows “HDMI 1 – No Signal.” Occasionally, repeatedly turning the TV off and on resolves the issue. Other times, I must manually reselect the input source, which requires using the original TV remote. I have several other Hisense TVs, and none of them have this problem. Because of this, I am hesitant about whether to return these units. However, they are very large, and returning them would be inconvenient.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Rabbit, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV, got it during a Drop Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great and looks great, especially for the price I snagged it for. Only con I have experienced is it was really slow ou of the box but after some tinkering it has become a lot smoother experience.
I would recommend this to a friend Rated 5 out of 5 stars
Chill stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing for the cheap price I got. Took 5 minutes to set up
I would recommend this to a friendRated 5 out of 5 stars
Great picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for the price. 50 in perfect for bedroom
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Mkennedy,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Quality product and service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery service was very easy, the product is great, good quality and I’ve not had a purchase go quite as smooth as this one! So much so that I purchased a second television! Will definitely purchase again!
I would recommend this to a friend Rated 5 out of 5 stars
A great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great item, but I'd recommend using it with a direct connection to the router for a better experience when watching 4K content.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Decent tv, good for money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture and udio, but the TV is very unresponsive to the remove. Also when you turn it off, it continues to play audio for about 30 seconds.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great buy for the money!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL tvs have been rated up there with Samsung and LG for several years, and this model is no exception. Picture is great and streaming menu includes all the best apps. Great buy for the price!
I would recommend this to a friend Rated 3 out of 5 stars
Doin fine after a few weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I've had issues with Fire TV and Fire stick doing a reset in the middle of any YouTube app. Easy install to my old wall bracket. Hooked right up to wifi. Only been a few weeks so we'll see how it works. If after 5 years this tv is still doing great then I will upgrade my rating. I can't give a true recommendation after just a few weeks.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi StephenD,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
