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Customer Ratings & Reviews

$279.99
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Comp. Value: $399.99

Customer reviews

Rating 4.4 out of 5 stars with 536 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the 50" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024), especially regarding its amazing picture quality and great value for the price. Many find it easy to use and appreciate the QLED technology, quick setup, and stunning color. However, some customers have reported issues with the TV's processing speed and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 536 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and even better staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and super easy to mount. Staff was also super helpful with getting it to my car.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Time had a factory error code fresh out the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working. I ordered online. It was delivered box and TV looked fine and intact. When I plugged TV up TV was stuck on some factory error. I called the Support and was on the phone over an hour going through the motion of trying to reset the TV and it didn’t work. I let the TV sit for two or three days I came back to it. I started going through some of the steps to try to do a factory reset my 10-year-old who’s pretty tech savvy eventually helped me get into the menu and do a full software reboot. Mind you this is a brand new TV. I’m starting to think Best Buy has some type of deal with certain companies to sell their defective products. Overall, the quality of the TV is nice, but I feel completely burned buying the TV that was not working when I took it out of the box. Do better Best Buy.!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MarshaM,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. It's good to see you were able to get the TV up and running. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for a really good price and I really didn't expect much but WOW. The picture quality is amazing. IT's so clear and crisp in 4k. The sound is also really decent, plenty loud enough and sounds clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QLED review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great, and the TV is basically a plug and play. Everything about this purchase was wonderful. We love the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great TV, good quality for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my parents as a gift. Very reasonable, good quality. We had previously purchased two TCLs so when it came time to get one for my parent's, it was a no-brainer on which brand we would choose.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lg oled eco A1 65”C

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first LG and it’s pretty awesome. I bought a 55 inch and went and got another one a 65 inch the same model. I’m loving my TVs My prior television was a Samsung, which was good but I like this one better.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent quality - nice and bright.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The built in Fire TV seems to be SDR - even for apps like Netflix? Not sure if I'm doing it wrong... Was a great price and a second TV, so not too concerned.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Value Plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality & Value For under $200 I can't believe the quality and value of this brand.. If it had a Samsung name on it the price would be double'

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good bedroom tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bedroom tv for the price. With a pretty bad sound bar I wouldn’t put it in a family room. Good for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm generally a fan of TCL, but I was surprised that quality wasn't what I had become used to from their bigger screens. I'm not sure if it is the screen size of the series, but the quality is a bit more grainy. If you're not looking for the highest definition though and are looking for a bargain, this TV meets that definition - hard to beat the price with a relatively good brand. Overall, for the price, I highly recommend unless you're willing to triple the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good tv for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I managed to snag this during a Best Buy sale at 50% off. It's an excellent deal; the screen quality is impressive, and it's user-friendly. I would certainly recommend it if you're looking for an affordable TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL 4K QLED was an excellent Christmas gift for my 2 great grandsons to share in their bedroom. They love how the settings are automatically perfect and great for their eyes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bang for the buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an excellent TV so far. Sharp crisp picture, vibrant colors and decent sound, UNBEATABLE price of $200. Great value for an economical unit as this.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent luxury TV, the picture quality is unique

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV for its price and image quality. Perfect for my room and fits in very well with modern standards.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Favorite Quick Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and the perfect price. This TV has everything I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value and quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two tcl tvs and I won’t lie, I was a bit afraid since I had always bought other brands but now I know I made the right decision.. buying this brand for Xmas presents to some family members!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for spare bedroom.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace an older HD TV in one of our bedrooms. The QLED provides a great 4K picture and the Fire TV is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advanced picture quality in settings to tune, colors look great for gaming on my ps5

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Kevin, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv with best vision and sound effects much recommended

    I would recommend this to a friend
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