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Customer Ratings & Reviews

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Your price for this item is $179.99
The comparable value price is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 386 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of setup, and overall value of the 50" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024). Many praise the vibrant colors and performance of the QLED technology, considering it a great option for the price. Positive feedback also highlights the user-friendly interface and quick setup process. A small number of users reported issues with Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 386 reviews
  • Rated 5 out of 5 stars

    Extraordinary value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    #1: look at spec's. #2 look at price. #3 look at impressive screen . #4 look at price. #5. Just buy it. Enjoy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. Not the best sound quality but the price is right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST Firestick TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. For the money and the preset channels on the TV all you need is Internet. No cable.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Input channel failed in one month

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the channels burned out within a month. Had to call cable company out to figure it was burned out and then switched to another channel (usb on back).

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Watgab,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good like the larger picture. Good pixel rate. Remote needs to be reprogramed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price if it’s on sale. Could be crispier image, better sound, but it’s a budget QLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced 2 tvs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv seemed like such a good buy, the we also replaced our older 65 inch tv with a TLC QLED tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic 4K TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving it as a gift. Haven’t opened it yet, but liked to view in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50’ TCL TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for a gift but I have never had anything defective from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store to shop in bastrop and personal are nice and very helpful. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL best choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quaity with a user-friendly system and nice features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and value for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality of photo, worth the price. Great quality of product.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great QLED

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid QLED especially for the price it is at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television is great, and my sales representative was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this TV for a friend for Christmas and he loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good service! Everyone was helpful and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the perfect size for what we were needing. It has everything you need and more

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TV is ok, Best Buy not so much.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is fine, but BestBuy sort of sucks. There was a price drop and the sales guy said it was like an early Black Friday thing and then there was another price drop on Black Friday and I called about a price match, but even though it was less than a month later they tell me to pound sand.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi wpulling,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning pricing provided by the retailer. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding this. If you need any assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tvs is nice and the offer was fantastic The warranty offer was fantastic too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv the only con is that the visual look more like a crisp movie look.

    I would recommend this to a friend