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Customer Ratings & Reviews

Your price for this item is $329.99
The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 440 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the 55" Class QM5K Series 4K UHD HDR QD-Mini LED Smart TV, particularly praising its excellent picture quality and brightness. Users also appreciate how easy it is to set up and the smooth performance of the Google TV software. However, some customers have noted a drawback in its connectivity options, specifically the absence of 2.1 HDMI.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 440 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    10/10!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has been great so far (owned for nearly 1.5 months)! Customer service at this location was quick and friendly - would recommend both the tv and this Best Buy!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AndrewF,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Good Picture, Audio Glitches, Limited Cable App

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TCL TV as an affordable option, and while the picture quality is solid for the price, there are some usability issues that may matter depending on how you plan to use it. After some troubleshooting, we determined that the audio problem is related to the TV’s sleep/standby mode. Using the remote to turn the TV “off” does not fully power it down; it places the TV into sleep mode instead. When the TV wakes from sleep, the audio sometimes remains inactive, even though the picture comes back on. The only way to restore sound is to force a full restart, either by holding the physical power button for about five seconds or unplugging the TV and plugging it back in. It feels similar to resetting an old game console when it freezes. This led us to dig further and learn that this is a known issue discussed online. To reduce the problem, you have to go into the settings and disable the standby/sleep feature so the TV fully powers down instead of entering sleep mode. While this helps, it is not something most users should have to figure out on a new television. Another important consideration is for Spectrum TV subscribers. The Spectrum TV app is not available directly on this TV, which means you must either download individual channel apps (ABC, Fox News, HGTV, Lifetime, etc.) or cast from a phone or tablet. This setup may work for some users but can be inconvenient for those who want a simple, traditional turn-on-and-watch experience. Overall, the TV delivers good picture quality for the price, but the sleep-mode audio glitch and limited native cable app support make it less ideal for older adults or anyone looking for straightforward, hassle-free use.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TechMama, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL TV 55”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying my new TCL television. I purchased it for my garage and it’s perfect for this location. Very sharp picture, perfect for watching football. Very good price point also.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Wolfpack,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great 4k mini led tv on a budget! Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv for the price. Very happy with it! And I'm picky about tv brands and quality. This was on a budget but it was a massive upgrade over the tv I was using. But, no matter what the overall tv quality is well worth it. If you can't get the qm6k on sale for 400 to 450 and don't want to pay the extra, this one for 330 to 350 is a good alternative.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony recently crapped out and didn’t feel like spending a lot of money on a new tv. I am very pleased with the TCL. The black levels are very good, color is fantastic. Definitely worth the price. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Elite tv!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible features! Elite picture! This is everything you could want of a tv. The built in subwoofers really make for great sound! Really happy with it! This is next level! For a good price too!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BenL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is better than what I was expecting. Great image with mini-Led and great sound, delivering even Dolby Atmos without a soundbar or home theater system. Interface very easy to get used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real bargain!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV in order to place it next to a 75 inch Samsung LED so my family and I can watch multiple football games on Saturdays and Sundays. I wanted a good screen at a decent price. I’m so impressed by the quality of the screen that I am now shopping to replace my Samsung with the TCL mini LED screen. They make them huge as well. I’ve seen them in the 90+ inch range. In the low 300s. I scored a huge bargain with this one. The colors are rich and deep. The blacks are dark. There is no light bleeding. It’s the best screen I’ve ever owned (and I’ve had a bunch.) You really can’t beat the bang for the buck on this one.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FRANCISCO,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr. Williams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture- Definitely worth the money! Sounds terrific!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great! The view is very clear. I have it hooked up to my Onkyo AV receiver with Klepsch stand speakers, and the sound is good too. Google TV is good with a lot of channel options, and there's little to no lag time when making selections. For the price, it was a great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic sound easy to operate remote.would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best value for the money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV with superior picture at a great price. TLC is getting it right with this one.The setup was easy and no issues getting started. I will always look at TLC first now. Also had a great sales rep help with deciding this one as a purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV to go in my home office and it may be better than my living room tv. The picture is amazing in a very bright room. I have watches movies and sports on it with out any issues.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi dassaj,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Perfect for what I needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only place I can put my TV is next to the living room picture window that the sum comes through in the afternoon/ evenings. The sun would wash out my old TV. The brightness on this TV is perfect. There is still a glare, of course, but I can see the show I’m watching despite the glare. Darl scenes are no longer an issue. Great TV for the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Matt,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    surprisingly great tv bargain of the year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv about a month ago from the BB stoe in Bayshore, NY. Set up was easy, and we were amazed by the sharp, bright and contrast of this tv. skin tones were perfect the performance of this unit is way above its price. We are very happy with our purchase and would encourage anyone who wants great quality at a great price to buy this TCL model.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was first recommended to me by a beautiful associate Crystal. She had such a pleasant personality and very respectful. I'm glad I got the tv. It workks so perfectly, my kids love it and I always ask for crystal or Martin anytime I shop at Bestbuy. Wonderful service overall

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing for outdoor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use as an outdoor tv and it is spectacular. Perfect viewing angles from anywhere on the back deck and amazing sound!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied with tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv quality is great. The color is very vivid and the controller lighting up in the dark is a nice touch

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new tv. The color is amazing. The grandsons want us to wait to explore Google TV and some of the others. So much fun!!!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CheryleM, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for price point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed, bedroom TV for watching movies at night and YouTube. Simple TV but I’m satisfied, you could do much worse for the price and the 55” size.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Nancy,

      We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

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