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Customer Ratings & Reviews

Your price for this item is $85.99
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The regular price is $429.99

Customer reviews

Rating 4.5 out of 5 stars with 1500 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,500 reviews
  • Cons mentioned:
    Screen issue

    Rated 1 out of 5 stars

    No

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi rarely works on it. It constantly says it can’t find the signal. Even on wired internet. Not even a year old and the screen is completely black. Customer service is so nice and offers to fix it it or replace it. Then you never hear back, have to start the whole process over again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Showing good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support team for tcl was great love my set buy yourself a new set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has Great quality for a great price. Perfect size

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great tv but bad sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and picture quality, but the sound could be better. Have to turn the volume up to high to her speech and the the background is way too loud and we have tried all the sound setting but it the same no matter which one use select.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with the purchase of this t.v!

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    Nice until broken

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice when it worked. Went to a black screen after 16 months (warrantied only a year). Did all troubleshooting with no luck. Better buy the protection with this one!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great! It has a great picture, and the TV speakers are good. I chose to buy the sub woofer and speaker bar for this TV and it now sounds awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv gives you alot of quality for your dollar. I bought this for the family room and it has been great to watch movies on ans sports.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love love love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TCL ROKU 65 IN. The picture quality is exceptional and the sound is really nice also. I would highly recommend this television.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mad mother

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd 65" TCL I purchased through Best Buy and within 7 months time has failed again. I don't want to go through the steps that I already have done without speaking to your customer service. This product is HORRIBLE! It continues to freeze then when you get it to work it is slow to load icons. I will be returning it to your Best Buy store and will NEVER AGAIN purchase a TCL!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. The sound is good but I also have a sound bar. I do wish the picture was a bit more crisp but I would recommend the tv. I had it mounted over my fireplace and it looks amazing

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! You cannot got wrong with the price! Everything about it is great. 4K HDR is awesome! Would totally recommend to a friend or family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL just knows how to make TV's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the screen quality is superb! watching night scenes in a dark room is easy to see what's going on. the size and charity are pretty awesome! watching live sports in UHD is surreal. use a sound bar and speaker and it's a movie theater

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first TCL TV but I’m impressed! For the price I think this is a good quality tv. The picture is nice and the sound is good too. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best. Great picture and sound. The representative that helped me picked a tv done me a great service with this product. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv for my garage and I am more than pleased with the picture and quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and visual is ok at best. It has way too much protective film that sticks ok bad. The backlight is horrendous. I went out of town right after I bought it and missed the return window. This TV sucks.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Lizz,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a good picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually buy Samsung TVs. This TCL TV is similar in quality of picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the picture the ease of using the TV..the ease od getting the apps i wztch or subscribe to..I would

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Super Bowl Win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, clarity and ease of use. Was perfect for the Super Bowl Party!

    I would recommend this to a friend