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Customer Ratings & Reviews

Your price for this item is $569.99

Customer reviews

Rating 4.7 out of 5 stars with 691 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-691 of 691 reviews
  • Rated 2 out of 5 stars

    QLED questionable…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv very excited for the price $369 (clearance). I went home and installed it, decent picture quality when connected to Netflix, but movement image quality not as good specially when using antenna the definition is poor. I ended up returning it and purchasind a Samsung (not even QLED) and the picture quiality outperformed the TCL. It seems that the 4K upscaling processor on the Samsung makes the whole difference, image is crisp either with antenna or 4K platforms. So, this is my experiece, can’t go wrong with Samsung!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Floridian,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price point. I like the adjustable stand width for smaller TV stands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best for the $$$

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price, if you are looking for the best bang for buck tv "imo" at this size, look no further.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the picture.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it enough to buy a second one for my basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Registering my new tlc tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received great assistance from Pam on registering my new TCL Tv could not have done it with out her Thanks so much

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RhettaM,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    great picture quality and sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product with lots of free channels to watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice television could have a better picture though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TCL 65 qled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price point but you are gettin what you pay for quality of picture not the best but it is decent

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi John,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget TV. I bought mine 2 years ago and it just died on me. Not sure if it’s the LED’s or the supply for the LEDs but the screen definitely isnt working.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at [email protected] with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    TERRIBLE!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse TV Brand i have ever purchased!! Havent had it for a year and its already lagging, it delays any apps i try and open, i have to constantly power it down, to try and get it to work again and it still doesn’t work. I DO NOT RECOMMEND THIS GARBAGE BRAND OF TV!!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FarmerIvan,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Not happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast movement that blurs screen. It was too late to return the tv

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RobertD,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

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