Customer Ratings & Reviews

This is a replacement for a prevous defective one that was dead on arrival. The reason for only a four star was because of a one week delay on getting the replacement. First they send a technician to confirm that it was defective and they order the replacement that added an additional week delay as previously stated. No TVviewing from August 26 until September 9. Hopefully the new one will be good.

Wonderful television with an amazing picture and sound. We were lucky enough to catch this on sale at Best Buy and was able to walk right in the store and get it with no issues. I highly recommend this T.V if you are in need of an upgrade and don't want to go to the high end side, but want something better than the entry level then this is a terrific option.

Awesome television and exactly what my daughter wanted for her Christmas gift. Even though I purchased it early, I was within a window for price adjustment when it went on sale for Black Friday

TV is great for the price point. The picture quality is excellent, at least for my eyes. The only bad is that the built in smart features lag a bit but I use a firestick most of the time so it doesn’t bother me. I did purchase the 5yr warranty due to longevity concerns but for an extra $80 I know I have a solid tv for at least the next 5 years.

This TV is an excellent product for the price! Beautiful, clear picture with sound that doesn't need a huge system. When family members came by and saw my new TV, they immediately wanted one for their home. I'm very satisfied with it overall.

Right out of the box, i was a little dissappointed with the picture, however after a couple of days the picture quality got better some how and im extremely happy everything! Picture is actually really really good! User interface is really easy, overall im really happy with this tv, and for the price you really cant beat it. Ive always had samsung or lg but im so happy i got this one.

Good tv gets bright great picture quality sound is not bad with out soundbar

I'm not a TV expert, but this is the best looking 4k TV I own, the mini LCD looks amazing and the sound is good though sometimes the voice gets lost over booming music in movies. However at 399.99 I think is a deal in what you get with this picture, the difference is very noticeable, even more when we went from 1080 to 4k, this is really next level, highly recommend. Oh the delivery team was awesome, always communicating as they got closer and they'll put it wherever you want even up stairs.

This was the first I purchase TCL brand. Very impress with the quality of the picture and the price value.

I'm very happy with this purchase. Excellent picture quality, very responsive device, and even better value.

All gd in this tv . Gd picture quality, sound quality, brightness

Easy to set up and has great picture quality. Would purchase again.

Nice replacement of an older 1080p plasma TV. Not using the built-in Smart options but hooked up a 4K Dolby Vision Roku and the picture quality is great! I don't use the built-in sound but have tried it out and it isn't great, recommend a separate sound system. For the price I couldn't pass it up, 4x less than what I paid for a same sized Sony a few weeks prior, but knew what I was getting into.

As a senior and first time user of the TLC 65QM5K QD-Mini LED Google TV, i am amazed by the constellation of features all of which are easy to access and program thru the dynamic hdmi /ethernet/usb portals and remote layout and functionality. I love the picture quality as I enjoy watching professional sports' like NBA and NFL games. Haven't figured out how to operate the muitiscreen feature even after using troubleshooting and phone customer service solutions. Never-ending, I am very satisfied with TCL.

Excellent picture quality,sound is awesome, brightness solid

It’s a quite good TV for the price. Blacks are not as good as an OLED but you’re getting something solid for a fraction of the price. I would not pay more than 450-500$ for it though. So be on the look out for a good offer. I forgot to mention that google tv has many perks including Steam link or moonlight capabilities. But one down side of that is the Ethernet port limited speed. It’s an overall good TV, picture quality, size and tech.

My experience with Best Buy from start to finish was excellent! The salesman at the store knowledgeable and helpful. After I made the purchase I had there people come to my home for installation it was great! The installers were both friendly and very helpful Bestbuy has the BEST employees who truly care about their customers. They are well trained and treat you with the utmost respect. This weekend I will go to there store and talk with them about purchasing a home computer. There installer followed up 2 days later and asked if I had any problems or concerns. Great follow up.

Such great value for the price! My boyfriend loved this gift and the picture quality is great compared to our old TV.

actually it's pretry good it has a large hard drive built in the tv and it has google play which works great along with the tlc free movie the only thing it doesnt have are the 3.5 headphones jack for my headset that was a bummer pleasendont listen to the people in best buy they have no clue they are the ones that told me that it has the headphones connection but its a good tv regardless

Upgrading from a 32in tv that wasnt 4k this tv has been insanely awesome lol. The quality is perfect. The tv isn’t heavy. The speakers will blow you out of the room. I have zero complaints about the tv. Also the game mode setup is great for console gamers