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Customer reviews

Rating 4.5 out of 5 stars with 482 reviews

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  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-482 of 482 reviews
  • Rated 1 out of 5 stars

    Disposable tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 3 years while slowly becoming worse and worse. Light bleed around edges and lines in screen have made it unusable now. Netflix won't load, other apps freeze and cash.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Robj,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience and that you seem to be experiencing some trouble with your TV. This particular TV was launched less than 3 year ago, so it is difficult to decipher what TV you may have. Our TVs are designed to give our customers years of entertainment and enjoyment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Only lasted 2 years!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It quit working exactly after 2 years. Won’t be buying a tcl product again. They are cheaper but cheaper for a reason.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible. Best, Brandon TCL Customer Support

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