The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 164 reviews
Rated 5 out of 5 stars
TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great service low prices everyday, perfect customer service
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 3 out of 5 stars
ok catch
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound quality is not the best and the picture quality didn't quite meet my expectation
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Worst experience ever
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worst online experience ever. Ordered it on 11/23/25. Delivery and installation has been canceled and rescheduled 6 times. Nothing but a big headache. 1/14/26 Two months later and i still dont have my TV. I'll never order best buy online again.
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.
Thank you,
Sara TCL Customer Support
Rated 1 out of 5 stars
Don’t buy from Best Buy
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ordered waited 3 weeks got email it was in rented trailer to drive 70 miles to pick up to have store mgr Rudley tell why are u here I got email says it here well it’s not an untill u do don’t bother us no idea when it’ll be there wasted day an 300 dollars went home ordered it from Amazon had it delivered in 3 days a 100 dollars cheaper
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. If you need any further assistance with the TV itself, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 2 out of 5 stars
98” qm6k
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tv wasn’t what I expected and I really want to return it
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 5 out of 5 stars
So far so good
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really great tv. Had this for a month and no complaints. The anti glare is nice and the picture is great. I had a 75” Samsung before this tv and had to make a ton of adjustments to get the picture just right. This TCL was good to go out of the box. My only complaint is that I am having trouble with the tv communicating to the Sonos soundbar. The sound works but remote control is an issue. I have to go thru the Sonos app for volume control. So this could be a Sonos issue.
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. If you still have the TV, we would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 4 out of 5 stars
Happy with product, UNHAPPY with transaction
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Called Westminster Store before I went in to purchase this item, asked if I could use personal check, they said yes "no problem", then went in to the store to purchase and the personal check WAS A DEFINITE PROBLEM, had to go to my bank AND GET CASH, I believe i should receive this gift card BECAUSE OF ALL THE HASSLES OF THIS TRANSACTION
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic picture quality, and I love the matte screen that really reduces glare on this tv. The Google tv features are smooth with tons of great apps. I liked this tv so much I purchased it twice for another room.
Hi MikeB, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Worth it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
For the price you get a high quality view. The ports are on right side of the TV (as you view it from the front).
Hi Ray808, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Best tv ever
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best tv we have ever owned. The 98” screen is impressive.
Hi Samsung, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
TCL review
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall excellent television. From movies to gaming we are in love with this TV.