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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 419 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-419 of 419 reviews
  • Rated 5 out of 5 stars

    QM7K has a better picture and the price point was

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We initially bought the QM6k, then a week later the QM7k dropped in price. So we exchanged with no hassle. Best Buy delivered the 7 and picked up the 6. We definitely saw the difference in picture quality. THE QM7K has a better picture and the price point was great. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a great tv. The colors blow me away everytime I turn it on. The apps are easy to work.If you to buy a super tv, this one will be your Huckleberry. I even have neighbor even stoping in the apartment complex watch my one. Asking questions about this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful monster.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is huge tv buy it if you have space,no tv brand can beat this one, very bright and very natural colors, blacks are beautiful, just leaves the picture setting at intelligent q, buy this if you want to go big.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Pawan, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    TCL TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV!!! We love the view and sound. Looks good in our living room..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    98 inch tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. The color and picture are really super.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. For the right price point it has all the features we needed. The google voice is meh but I don’t use it much.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JarrodD, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    TCL 98

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv got a great price on it movies are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL 98” TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is Great ! The size is perfect for my family room. I would recommend this to anyone looking for a large TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JohnW, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Good TV for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great, bright, and has good quality. It's not like OLED but still good. You'll need a soundbar because it has very poor sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this TV and I love it the geek squad put it up and everyone that comes to my house love it as well thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV - Very bright crisp picture, Good sound. We like it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MarianneC, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    100" SCREEN MOUNT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy installation and hardware A plus

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MichaelW, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, Alison TCL Customer Support

  • Rated 4 out of 5 stars

    Loving it with caution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the TV, however, we have had one day where the screen acted strange. It has not done that since but it makes me nervious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with excellent graphics and movie theater tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best stoor ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good people to work with Thay handle thing's with pride

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    If you love sports…don’t waste your time or money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL is fine if you are watching tv shows or movies. IF sports is your passion (especially golf and football), you will be greatly disappointed. Not bright enough and color of grass and uniforms is way off even after manually adjusting the settings

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JeffreyF,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Problem with TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were problems with the TV HDMI connections and the controls working with my receiver. Also, the color on the screen changes during the show.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RickB,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Worst customer service ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item itself works great. Worst customer service experience ever. Nobody cares or tries to fix situations when they arise. Bought the tv and they scheduled me at the store for a Saturday delivery. Waited around alls at Saturday and was told by several people on the phones that it is enroute. Had to go to physical store bc nobody can contact the store it was purchased from. Only to find out my tv was still there and they don’t do deliveries on Saturday.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KevinL,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    98 inch TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivered broken again. We purchased the original TV on FFeb 3. after 2 have been delivered broken we are told another one cannot be delvered until April. 22. Very disappointed in Best Buy customer support.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JeanetteK, Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are the best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, Alison TCL Customer Support

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