Customer Ratings & Reviews
- Model:
- TS7000-NA
- |
- SKU:
- 6347817
Customer reviews
Rating 4.3 out of 5 stars with 501 reviews
(501 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the ALTO 7 2.0-Channel Soundbar's sound quality, praising its overall great sound. Many also appreciate its easy setup process. While some customers rave about its affordable price, others express disappointment with the lack of bass and issues with the remote control and volume control.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Ok sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a cheap OK sound bar, not much more than that! If your looking for value this it, but it’s no we’re near the higher end sound bars.
I would recommend this to a friendRated 3 out of 5 stars
You get what you pay for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and kept in mind I was not getting premium, but disappointed that the only way to be able to hear dialog you have to turn it way up, but when you do that, depending on movie, when music, explosions and other high sound scenes come up, you have to turn it down cause its way to loud. Ok for a small room, good sound with big bangs and explosions. Very basic. Kept it cause its still better than TV speakers
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not satisfied with the audio quality on your soundbar. This sound bar typically produces great sound. There are different sound modes (Music, Movie, and News) that can be changed based on what you are watching to better suit the content. You may want to check your connection, try a different one, or toggle the sound modes to see what better fits your personal preferences. If you need further assistance, please reach out to us at [email protected] with your contact information and a description of what you need assistance with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Sound Bar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure due to I don't believe my Sound Bar was set up correctly when the technician came out on December of 2020. I will be calling to see if someone can help me set it up correctly which I have missed 2 years already. I don't have the Geek Squad information whom I'm supposed to reach out to. Thank you.
I would recommend this to a friendRated 4 out of 5 stars
Somewhat easy installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Directions are a little confusing on using the ARC HDMI jack and understanding the connections.
I would recommend this to a friend- Pros mentioned:Easy setup
Rated 3 out of 5 stars
works fine for my needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine for my needs. easy to set up. Gets confusing when trying to get sound at right level.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Louchina,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Perfect Budget Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice solution to television speakers. Loud enough and clear enough for dialogue. Came with all the cords you'd need.
I would recommend this to a friendRated 5 out of 5 stars
Awesome soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome sound bar, for what I need it for it works great. The sound quality is really loud plus I took advance of the hdmi arc which is what I was looking for from a sound bar.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service from your Reps.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As I said above your personnel were very informative and helpful on all the devices I question about. I was looking at other parts of the store also, TVs, memory sticks, movies everyone was so helpful and informative please thank them for me.
I would recommend this to a friendRated 5 out of 5 stars
Great simple use sound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We connected this to a TCL TV used mostly for streaming and Video games (Xbox) and it works great! After also buying the Alto 7+ I realized they don't support DTS and might be an issue if you want to use it with a BluRay player
I would recommend this to a friendRated 5 out of 5 stars
Better then average
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my living room tv. I have to turn the sound up a bit to get the volume I want but it spreads the sound out perfectly to every spot in the living room . Was plug n play ready right out of the box.
I would recommend this to a friendRated 4 out of 5 stars
Pleasing Bluetooth music streaming.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My sound bar replaces my Smart TV speakers effectively, while also streaming music from my phone as desired.
I would recommend this to a friendRated 5 out of 5 stars
Works even better if you have a TCL TV to go with!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use an optical out with mine and I love the sound on this thing. Even better if you have a TCL television so that you can choose to control with TV remote to change the volume instead of with the stock remote.
I would recommend this to a friendRated 5 out of 5 stars
Great sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Primary reason purchased was sound bar has the capability of connecting with the HDMI ARC connection. Making controlling audio of sound bar much easier from multiple displays. The cost makes unit very affordable.
I would recommend this to a friendRated 3 out of 5 stars
Not quite what I thought it would be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had higher hopes for this sound bar. The sound in most cases were no better than the tv speakers. Once in a while it would sound pretty good in certain scenes in movies. Highs are poor and most of the time it sounds like you’re in a tunnel. The best part of the speaker was having the HDMI arc connection. Made it very easy to install. I had to return the sound bar and go with a different brand.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Dave,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not satisfied with the audio quality on your soundbar. This sound bar typically produces great sound. This soundbar can be connected to a TV via HDMI ARC, Optical, or Aux. Additionally, there are different sound modes (Music, Movie, and News) that can be changed based on what you are watching to better suit the content.We're sorry to hear that we were not given the opportunity to help you further understand the features of your soundbar. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Easy integration with TCL television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy integration into our existing TCL television. One remote controls the TV and sound, which was the goal. The sound is so much better than the TCL alone.
I would recommend this to a friendRated 4 out of 5 stars
Improvement over the TV speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my 83 year old hard of hearing mother. She said it is an improvement over the TV speakers.
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live this sound bar it is loud enough to work in the garage were I work. I installed it in the top of my toolbox even though t was not designed for this kind of use it has held up well and performs reliably
I would recommend this to a friendRated 4 out of 5 stars
Works well on a budget
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good pairing with the TCL Series TVs. It's nothing amazing, but its better than TV Speakers.
I would recommend this to a friend- Cons mentioned:Remote control
Rated 2 out of 5 stars
Very disappointed in the lack of advisory to me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this sound bar based on the salesman in the store in Melbourne, Fl and can not get a code to control the bar with my GE Universal remote, which I was also told to buy. So when I use the sound bar I always have to have the remote to the bar to control it separatly. Not happy.......
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Kathy,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble setting up your soundbar. This soundbar is not designed to be used with other remotes. However, if your TV supports HDMI ARC and CEC, and you connect the soundbar via HDMI ARC. You may be able to use your other remotes to control the volume level. In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wished the TV had a better built in sound so I wouldn’t have to purchase a sound bar
No, I would not recommend this to a friend