Customer Ratings & Reviews
- Model:
- TS7000-NA
- |
- SKU:
- 6347817
Customer reviews
Rating 4.3 out of 5 stars with 501 reviews
(501 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the ALTO 7 2.0-Channel Soundbar's sound quality, praising its overall great sound. Many also appreciate its easy setup process. While some customers rave about its affordable price, others express disappointment with the lack of bass and issues with the remote control and volume control.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
okay sound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it bumps up and slightly enhances the sound of your TV but not really that great. Need more of a quality product if you really want a movie theater sound.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Toni,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not satisfied with the audio quality on your soundbar. This sound bar typically produces great sound. There are different sound modes (Music, Movie, and News) that can be changed based on what you are watching to better suit the content. You may want to check your connection, try a different one, or toggle the sound modes to see what better fits your personal preferences. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Sounds very good. But I can’t figure out tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection poor. Couldn’t figure it out after trying several times. Hooked it up the old fashioned way even though tv and sound bar are the same brand.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Globot57,
Thank you for taking the time to provide your feedback. This soundbar can be connected to any of our TVs via HDMI ARC, Optical, or AUX. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed more sound from tv and this helped dramatically.
I would recommend this to a friendRated 3 out of 5 stars
Not quite what I expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Geek squad install it to my new Vizio Smart tv but they could not pair it so they connected it to the ear phone output and I do not get the sterio effect?
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Stew,
Thank you for taking the time to provide your feedback. This soundbar is compatible with most TV and is design to be connected via HDMI ARC, Optical, or the headphone jack. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar pairs perfect with my TCL TV. I love it.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For me it easy and good to buy all my thins in best buy
I would recommend this to a friendRated 5 out of 5 stars
Exactly as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what was expected, as advertised. Works great
I would recommend this to a friendRated 5 out of 5 stars
as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this works as advertised. These products are great.
I would recommend this to a friendRated 5 out of 5 stars
evens the sound out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use and easy to hook up for beginners and dummys like me
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is great, Perfect for TV & streaming
I would recommend this to a friend- Cons mentioned:Remote control
Rated 2 out of 5 stars
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is what I expected. Xfinity doesn’t support remote control so I can’t have a unified remote control.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Peter,
Thank you for taking the time to provide your feedback. If your TV has an HDMI ARC port and supports CEC, you may want to utilize this connection so that you can control the soundbar with other remotes. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Easy installation for my first purchase of a sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An exceptional product for a first time user.......
I would recommend this to a friendRated 5 out of 5 stars
Soundbar Rocks!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the soundbar so I can match it with my tv
I would recommend this to a friendRated 5 out of 5 stars
Great soundbar for basic use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a soundbar with ARC. Sounds good for price
I would recommend this to a friendRated 5 out of 5 stars
great soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar has good price and it is a good product.
I would recommend this to a friendRated 5 out of 5 stars
Excellent value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can hear my tv!!great for the average consumer.
I would recommend this to a friendRated 3 out of 5 stars
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good sound bar for a tv that’s used as a back up. I’m using this for my bedroom. I was looking for something basic and not over the top.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Ed,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! If you ever need any assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the product, works well for me, O like it.
I would recommend this to a friendRated 3 out of 5 stars
Improved the sound but a little confusing.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my parents & I tried to help them set it up & even I was a little confused with the set up. It did improve the sound.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Bluetooth
Rated 2 out of 5 stars
Not good enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got a louder volume. Not better sound quality nor bass. But it paired easy with the TCL TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi cmendez2,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not satisfied with the audio quality on your soundbar. This soundbar typically produces great sound. This soundbar can be connected to a TV via HDMI ARC, Optical, or Aux. Additionally, there are different sound modes (Music, Movie, and News) that can be changed based on what you are watching to better suit the content. You may want to check your connection, try a different one, or toggle the sound modes to see what better fits your personal preferences. If you need further assistance, please reach out to us at [email protected] with your contact information and reference this post. Someone will get back to you as soon as they can. We look forward to working with you!
Thank you,
Sara
TCL Customer Support