Customer Ratings & Reviews
- Model:
- TS7000-NA
- |
- SKU:
- 6347817
Customer reviews
Rating 4.3 out of 5 stars with 501 reviews
(501 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the ALTO 7 2.0-Channel Soundbar's sound quality, praising its overall great sound. Many also appreciate its easy setup process. While some customers rave about its affordable price, others express disappointment with the lack of bass and issues with the remote control and volume control.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
DOA
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unboxed the soundbar, got it all hooked up and nothing. It wouldn’t even power up. I tried three different outlets and turning it on with the remote and with the button on the unit. Nothing, no LEDS. It was DOA.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KCB01,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our soundbars. Our soundbars are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the soundbars we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support