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Customer Ratings & Reviews

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Customer reviews

Rating 2.7 out of 5 stars with 135 reviews

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39%
would recommend
to a friend

Customers are saying

Customers frequently mention that the EVO Aqua 360 Case for Apple® iPhone® 7 Plus is waterproof and slim, but they have concerns about its sound quality, durability, and microphone. Some customers experienced difficulty hearing during calls and reported that the case failed water resistance tests.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 135 reviews
  • Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Strong and waterproof.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general is a good looking and strong case. The only thing that I'm not really happy about is that is that your phone is so protected that you can not hear very well and I literally have to put it on speaker to be able to talk directly in to the microphone so I can be heard.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was not the best. It made it very difficult to hear. Stick with life proof cases

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Not great but fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case tends to break open when dropped and the ringer knob broke off super easily.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to use cord for my apple car play :/ more bulky then a lifeproof case

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Like the fact it is clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the case however is muffling of speaker for music and others have difficulty hearing during phone conversations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to put on and take off. Very light and not bulky

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Alright case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was a good case but not for an every day use. Hard to hear because speakers are blocked

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointed in protective covering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficulty being heard when using phone. Sound quality muffled. Would not purchase again

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Terrible case but it's bullet proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much case...no one can hear me unless I open the flap that covers the charging pod

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Very poorly made product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product thinking it would be made well since it looked good and it wasn't cheap! However it broke the first time the phone was placed in it at the charging port, and I am very careful in that area because I know that is a sensitive area. I looked at how this case is made in this area though and it is doomed to fail!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Cips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sides will not fasten. Beautiful case overall, but returning.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice case. Mic volume is low

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Very protective. Soft rounded corners and feel. Only difficulty is the mic has difficulty picking up on both speaker and phone mode so without headphones it can be hard to hear me speak.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Clunky and. Didn't ever connect right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan never connected right and felt cheap to the touch

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Broke on the first short drop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter dropped it from her pocket and the switch that controls the vibrate/sound control broke inside the case. So she has to open the case to turn sound off now so she doesn't use the case and is looking for another brand. It didn't live up to its rating.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Price per value is pushing it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a well crafted case and the performance is as I would expect. I'm just wondering if the price point might be a little high. We know the mark-up on accessories is extreme.

    I would recommend this to a friend
  • Cons mentioned:
    Waterproof

    Rated 1 out of 5 stars

    Tech 21 Evo Aqua 360 case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't have a problem with the cases from Tech 21 but I had only had the case a month and the opening for the charging port already broke off. So it's no longer waterproof. It does have a limited warranty but I'm not sure it's covered for that.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is great once you get it on the phone. I have found that when I talk the messages are garbled. I also have a hard time hearing others even with the volume turned up.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 1 out of 5 stars

    Could not get case to snap closed on my iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to put on iphone 7 Plus! I watched the video and worked on it for several hours, but even when I thought it was on properly it leaked water during the trial. So I returned it to Best Buy, and got the Life Proof which was less expensive!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Waterproof

    Rated 1 out of 5 stars

    not a good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clasp broke within the first 3 days of me having it. Also its not very waterproof because it does not stay together. I'm always snapping it back together. I contacted the manufacturer and they have yet to get back to me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Broke in less than 14 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not satisfied with this product. The door tab where you plug in your phone to charge broke within 2 weeks of purchase. Thankful for Best Buy's return program, I returned the item and purchased a LifeProof Case instead!

    No, I would not recommend this to a friend
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