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Your price for this item is $15,299.00

Customer reviews

Rating 3 out of 5 stars with 1 review

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  • Cons mentioned:
    Camera, Display, Ice box

    Rated 3 out of 5 stars

    Quality and design not on par with the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of good things about this refrigirator. There are, however, a lot of little issues that should not be there, for the peice of it, and for the claim of hig-end appliance. It is because of that I am giving it three stars. First, no matter what, no one, including service people could make the camera work reliably. Wi-fi is unstable, and, altimately, non-functional. The technician simply told me to "forget about, it does not work". So, that's that. Now, for the ice maker and ice box. One of the ice makers died within three months of install. It was replaced via warranty, but now I am unable to turn it off in order to prevent over-production, which takes me to the issue of the ice box. When ice box is full, top pieces of ice fall behind it, when you open the drawer, consequently blocking said drawer from closing fully. So, now, you'd have to remove the ice box, which is a process by itself, and clean the bottom ot the ice drawer. Repeat every month, or so. Finally, the display is flat horizontal on the main shelf, indtaed of being vertical, so you'd have to stick your head inside the fridge and look down in order to see what's thatbeeping noise. Oh yeah, th open door alarm does not always shuts off after you close the doors, leaving you wondering for the source of very quiet beeping. Imadine that going on for couple of hours.... It's OK, though - once you figure it out the first time, you are good to go. Aside from that, the fridge is good. Is it good enough for a $15k? I don't know...

    I would recommend this to a friend
    • Brand response from Thermador Team
      Posted .

      Hello Luba, thank you for sharing your review. We sincerely apologize for any disappointment you have experienced with the quality and design of your Thermador refrigerator. Your feedback is incredibly valuable to us as we are committed to continuous improvement. If you would like to provide additional details or need product assistance, please don't hesitate to contact our customer care team at 1-800-735-4328 or ThermadorCare@bshg.com. We are here to assist. Thank you for choosing Thermador. thermador