Customer Ratings & Reviews
- Model:
- ME301WS
- SKU:
- 6292494
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 3.6 out of 5 stars
Customers are saying
Customers express satisfaction with the sleek design of the Masterpiece Series 30" Built-In Single Electric Convection Wall Oven with Wifi. They appreciate the smart feature that sends alerts to their phones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Appliance design
Fantastic Thermidor oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful addition to my kitchen appliances. Has a sleek design with electronic and digital display. My favorite part is when you turn on the oven and it lights up with the Thermidor logo and makes a musical sound. Very elegant design. The 3 racks with 7 different positions makes cooking many dishes available. Well constructed and I love cooking dinner for my family of four almost every night. Highly recommend purchasing this oven.
I would recommend this to a friend Good but more complicated than it needs to be
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but difficult settings not visible while standing requires spending extended time on your knees to set
No, I would not recommend this to a friendBrand response from Thermador Team
Posted .Hello SallyValley, Thank you for providing feedback on this model. We apologize for any disappointment you may be experiencing. We understand how significant it is for our customers to have the finest experience possible. We are continuously working to improve our products and services to ensure they meet your expectations. We are here to help and answer any questions you may have. Should you have questions, please contact us at 1-800-735-4328. Thank you for choosing Thermador.
Horrible!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this oven last September and it only worked for a few months. I have had four technicians come out to try to fix the problem. they have replaced the cooling fan the panelboard and the thermostat and it still doesn't work. I have tried to work with thermador customer service and they have been horrible. Constantly making us jump through hoops to get it replaced. Bottom line: Nice looking oven but doesn't work so what good does that do us? Terrible customer service as well. Don't waste your money.
No, I would not recommend this to a friend- Pros mentioned:Appliance design
Thermador wall oven
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery took 8 months. Nice sleek looking appliance. Takes some time to adjust to the touch controls. The smart feature is great as alerts delivered to your phone.
I would recommend this to a friend Very modern technology
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice oven, i like it that i can control with my phone, the screen is a little hard to see but i can control with my phone
I would recommend this to a friendI don’t recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven is not smart but it is very annoying. It’s connected to the Internet but it doesn’t know what time it is. It doesn’t tell you what temperature it’s at as it heats up and when you set the timer it starts immediately instead of when it’s heated up. It’s brand new but doesn’t heat evenly. It constantly updates its software so will it even work if I decide not to keep it online? Just don’t buy this.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted .Hi AmyA, thank you for your review. At Thermador, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-735-4328 for real-time support. Thank you.
- Pros mentioned:Appliance design
BRL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic oven and everything that it can do to help you cook meals .We feel lucky that we got it installed when we did. We would definitely advise anyone to install one of you can.
I would recommend this to a friend Mrs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this oven. I would recommended to my families and friends. This product is user friendly. I baked a hole chicken and turned out nice and tender.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like the products and would like to buy it again
I would recommend this to a friend