Customer Ratings & Reviews
- Model:
- PODMCW31W
- SKU:
- 6292493
to a friend
- Pros mentioned:Enjoyable cooking, Worth the money
Fabulous
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thermador is an Excellent product. We are thrilled we spent the money. I’ve never enjoyed a cooking product more than this thermador.
I would recommend this to a friend - Pros mentioned:Rotisserie, Warming drawer
Triple Threat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super cool with a warming drawer. The rotisserie in the oven is cool too.
I would recommend this to a friend - Pros mentioned:Three ovens
Absolutely Fantastic "Triple" Oven!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding! I'd love to say it was worth the wait but I still can't get over we had to wait just over a year to get it. Anyway, it's an incredible 3-unit oven system!
I would recommend this to a friend Great oven.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven once we got it and understood how to operate. High quality, even controlled heat. We are happy. The install could have went better but once in we are really enjoying.
I would recommend this to a friendGood Oven - Awful Microwave - Many issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When you buy a $10k applaince from a top brand name - you expect something excellent. This appliance is anything but that. The user interface on the MW is atrocious, very cumbersome to use. The MW failed after 11 months of use - right when the extended warranty offer arrrived - literally the same day. The oven, however, is excellent. The food warmer drawer rails have broken 6 times. Had tech out to fix it 3 times. Finally modified and fixed it myself. Overall - a great disappointment in Thermador.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted .Hello Frank, we apologize for the disappointing experience you've had with your Thermador appliances. We understand that when investing in a high-end product you expect excellence in performance and usability, and we regret that you've encountered issues with the user interface and the microwave's failure after 11 months of use. We'd like to assist you further and address your concerns. Please reach out to our Customer Support team at 1-800-735-4328 or visit our website for online support. We appreciate your feedback and apologize for any inconvenience caused.
- Cons mentioned:Glass
Don't buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The triple oven Thermador has a double pane glass that food can seep into and this happened to us when we just had it installed 2 days ago. This should not happen to a high end oven.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted .Hello MartinA, thank you for your review. We are sorry to hear that you're experiencing trouble with your oven. This is not indicative of the high-quality and reliability Thermador products are known for, and we apologize for any inconvenience. If assistance is needed with scheduling a service visit, you can call our Customer Care team at 1-800-735-4328 for real-time support. You may also locate an authorized service provider in your area through this link: https://www.thermador.com/us/support/service-repairs. Thank you.
- Cons mentioned:Customer service, Reliability
Microwave keeps breaking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are on our 3rd microwave in 3 years ans it also stopped working. The technicians cannot fix the problem and keep replaving the entire product. I wouldnt buy this again.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted .Hello Stefanie, thank you for your review. At Thermador we aim to provide the high-quality products and services our customers have come to expect, and we apologize if this has not been your experience. We are very sorry for any inconvenience caused by the trouble with your microwave. Your feedback is valuable to us and will be shared with the appropriate teams for further consideration. If we can assist with any product-related inquiries, feel free to contact our Customer Care team at 800-735-4328 for real-time support. Thank you.
What experts are saying
