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Customer Ratings & Reviews

$949.99

Customer reviews

Rating 4.5 out of 5 stars with 160 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are positive about the Quartz i350 R4 Gaming Desktop's impressive performance and sleek design. Many find it to be a great value for the price, and appreciate its ease of use. Some customers have noted that the desktop does not overheat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 160 reviews
  • Rated 3 out of 5 stars

    Good for beginners, some software didnt work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With what comes in the system and for the price, this is a steal for a beginner PC. It started up no problem and didn't require much tweaking except my only gripe below. While experiences may differ, this came with a headache that maybe a newer or average PC may have a tough time troubleshooting. The chief complaint is the RGB software (which is dependent on which motherboard the system comes with) was preinstalled but errored out when attempting to start. Once the software was uninstalled, seeing which motherboard the system came with and reinstalling the software from ASRock, the RBG worked again. I will be buying additional fans to add at the top of the case as it doesn't come with any in this particular configuration. Overall, the system works out-of-the-box without much bloatware, but having the preinstalled RBG software broken was a headache to deal with.

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello, we are happy to see that you are satisfied with your PC. If you need any assistance, feel free to reach out anytime. Best regards, Thermaltake Support

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking pc, it boots up pretty quick and runs the games I play no problems.

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your PC. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Rated 4 out of 5 stars

    Gaming computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this computer is better and easier to use. It definitely has more storage then my sons last gaming computer.

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello, we are happy to see that you are satisfied with your PC. If you need any assistance, feel free to reach out anytime. Best regards, Thermaltake Support

  • Rated 5 out of 5 stars

    1st & only brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First PC I've Purchased & I Have To Say This item From Price To Delivery To Now Enjoyment!!Has Lots Of Pros That Are True Very Quiet,Looks & Works Awesomely!! Should Be In TOP RATED!THKS!

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your PC. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs high demanding games pretty good. I think it’s a perfect beginner PC. Especially for the price!!

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your PC. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t gotten the pc still waiting for but I hope I love it because it’s my first pc and all my friends we’re waiting on me to get one finally got one and hope I get what I dreamed about!

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your PC. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs so smooth, I love it better than what i expected, recommend for first time pcs

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your PC. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I use it for streaming and it holds up very well cpu usage hasn’t gone over 2% and it can handle a good bit of video games

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your PC. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Phenomenal performance for the value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc came in exactly as promised and has been nothing short of perfect for my streaming and gaming on a more budget friendly rig.

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your PC. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted needed and more looks so good and is so smooth

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your PC. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Rated 5 out of 5 stars

    Lasy payment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like review my last payment on my account. I need to know did i make my Regular $100 dollar payment i make every month could you do that for me or do i have to set up an online account?

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello, this is a review for a product, not Best Buy. We recommend reaching out to Best Buy. Best regards, Thermaltake Support

  • Rated 4 out of 5 stars

    El PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in late because UPS, but when it did come in it didn't come in pieces it was actually fine. Hooked it up and worked

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your PC. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Survey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal Timely delivery love the total package Customer service excellent

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your PC. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Rated 5 out of 5 stars

    Don’t think twice on this pc its worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this pc works just amazing it’s quiet and easy to setup no complaints from me very happy with my purchase

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your PC. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Running very well so far! No complaints. Needed a preset PC for a beginner and it serves the purpose very well

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your PC. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Thermaltake

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best starter prebuilt for the price it runs amazing with great quality… would recommend

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your PC. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Rated 5 out of 5 stars

    VR Gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am repurchasing this PC. Thankfully Best Buy has an incredible return policy. I was forced to return it only because I had to buy a new car and I want to give them back the business. Also, I asked Chat GPT which warranty had the best value change and it was 2 years. Great to have a local place to service my PC. I'm ready to resume playing Half Life Alyx and Skyrim with my Quest 3 wirelessly.

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your PC. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer for the price! Just what my daughter needed for gaming!

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your PC. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Not a name brand but works exactly the same.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features for a great price. Even though it is not a name brand many people know, it works just as good for a much better price.

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your PC. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for homeschooling and gaming

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our grandson for homeschooling and gaming. It works great.

    I would recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello,

      We are glad you are enjoying your PC. If you have any questions please feel free to reach out any time!

      Best Regards,
      Thermaltake Support

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