Customer Ratings & Reviews
- Model:
- A11 Hero EX
- |
- SKU:
- 6453947
Customer reviews
Rating 3.9 out of 5 stars with 26 reviews
(26 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers value the A11 Hero EX Cordless Vacuum's powerful suction, long battery life allowing for whole-house cleaning on a single charge, and its lightweight and easy-to-maneuver design. The ease of cleaning the filter and dustbin is also frequently praised. Overall, users find the vacuum convenient and effective for various cleaning tasks.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Super sad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was super excited about this vacuum and replaced my dyson with it. It Worked really well the first few months. Already the battery seems to be wearing down and it’s not sucking nearly as well as it should be or once was. I follow all directions and clean and replace filters and still not great sucking power
No, I would not recommend this to a friendRated 5 out of 5 stars
Worth the price to me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the performance of this cordless vacuum. It picks up extremely well on my tile floors and low pile area rugs. Especially like the lights.
I would recommend this to a friendRated 2 out of 5 stars
Vacuum
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than a year, wouldn’t hold charge and didn’t work very well. Replaced with a Miele cordless that was similar in price but MUCH better product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Crap Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible vacuum!!! Don’t waste your time or money! Right out of the box the rubber was falling off the vacuum, so I called the company only to get the run around. Took this back to Best Buy and purchased a LG Zero Cord absolutely love it!
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Hi Monster77, we're sorry to hear that you had a negative experience with the A11 HERO EX and our customer service team. We're glad you found a vacuum that you love, even if it's not ours. We hope that you give Tineco another try in the future.
Rated 1 out of 5 stars
It’s the worst vacuum ever it doesn’t charge they
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the worst vacuum ever it doesn’t charge they sent me a new one it’s not in charge and no power I used it three times and I’m stuck with it
No, I would not recommend this to a friend- Pros mentioned:Battery life, Suction power
Rated 5 out of 5 stars
Excellent Product at a great price.
Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product at a great price. First time buying and working with a cordless vacuum and only regret is not getting one sooner!! The Tineco has all of the bells and whistles including a head light and 2 batteries at a cheaper price point than the Dyson. And after a couple of cleaning sessions, the suction power is amazing. Very happy with my purchase.
I would recommend this to a friend