Customers love the Tineco Floor Washer Solution for its amazing citrus scent and effectiveness in cleaning floors. However, several customers have expressed dissatisfaction with receiving the wrong scent in their orders.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
Rated 1 out of 5 stars
Beware
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beware you might not receive the correct item like the other review stated I was also given the wrong item they sent me lavender I should have skipped the hassle.
No, I would not recommend this to a friend
Brand response from Tineco Support
Posted .
We're truly sorry to hear that you received the wrong item with your Tineco Floor Washer Solution. We understand how frustrating this is, and we're actively working to fix this error. Please reach out to our customer service team via email at [email protected], chat through our website, or call us at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Thank you for being a valued Tineco customer.
Rated 1 out of 5 stars
Don’t buy!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy! I received the wrong scent the first order. Lavender came instead. After fighting with them to reship the correct item out I received the lavender again!
No, I would not recommend this to a friend
Brand response from Tineco team
Posted .
I sincerely apologize for the frustration you've experienced with your order. Receiving the wrong product twice is certainly not the experience we strive for. Please reach out to us at [email protected], via chat on our website, or call us Mon-Fri: 8 AM - 8 PM (CST) at 1-855-292-8864, so we can resolve this promptly. All Tineco products come with a 2-Year Limited Warranty, and we're committed to making this right for you. Thank you for being a valued Tineco customer.
Rated 4 out of 5 stars
Wash your floors with this
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's floor washer solution. It's useful for washing floors.
I would recommend this to a friend
Rated 5 out of 5 stars
Tineco Cleaning Solution
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tineco cleaning solution is great for cleaning with my Tineco Floor One Mop. My only complaint which has nothing to do with the product is Best Buy sent me the lavender scent instead of the lemon scent I ordered.
I would recommend this to a friend
Rated 4 out of 5 stars
Good
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good item but always receive opposite scent than what I order
I would recommend this to a friend
Rated 5 out of 5 stars
Tineco Floor Wash Solution
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tineco Floor Wash Solution is a great addition to the Tineco products. The scent is very mild, but yet still gives you the "clean" smell after using.