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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 3.9 out of 5 stars with 187 reviews

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74%
would recommend
to a friend

Customers are saying

Customers praise the GO 50 S 5" GPS for its ease of use, accurate GPS navigation, and convenient screen size. Many appreciate the device's accuracy in finding destinations and its overall value for the price. However, some users experienced challenges with map updates and found the user interface to be less intuitive than previous versions. Concerns were also raised regarding battery life in certain instances.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 187 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    For a GPS it is very easy to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Tom Tom. This version is much easier to program and the voice tells you where to turn much more accurately than the previous version. We took this Tom Tom on a trip out west and it was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older version before but I gave it away, this one is so MUCH better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great navigation for long trips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been in love with my new navigation systems since I got it I use it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent GPS easy to install and update maps easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this gps and returned it not so easy to work it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. Very easy to use. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice camera my wife loved it and uses it every day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    happy so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been using it long, but it seems to work fine. I am used to an older version TOMTOM Go and haven't been able to get used to the new menu system. I can see it has a lot of improvements, but it takes a bit longer to find your way to the "advanced" functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place to shop and very helpful. Fast shipping

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part it was a tool that was helpful in finding unfamiliar places but occasionally it took me a longer way than expected if it was a familiar place and I knew a quicker route.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do Not Like the Format

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this GPS intending to give it to my wife as an upgrade to her exciting TomTom Go unit. Bigger screen and lifetime traffic and maps. Learned after I got it home that you had to sync it to a phone. What if that phone is not with you? Also did not like the format for inputting addresses, etc. It has changed from the old way TomTom did it. Understand that I have always had TomTom GPS units, I have a Via 1535TM myself. Wound up returning it and just keeping the old one for the wife.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hello WoodlandsDad, I am sorry to read that the GO 50S has not met your expectations. I will share your feedback with the product team.
      For the sake of other readers, our research has shown that the majority of our customers have smartphones and a data connection they can use to receive the TomTom services, which delivers live information about traffic and safety cameras on your route.
      As for the search, we have tried to make search as easy as possible by implementing many different ways of searching for a destination. You can, for example, search for a specific address, a partial address, a city or zip code and even the type of place, e.g. restaurant.TomTomInc.

  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Perfect, I love and save my trip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, he saved my trip. I Recommend, the GPS is accurate and helps choose the street.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will try to return to best buy and hoping that they don't aggravate me even more than I already am. This gps took me over 50 miles out of the way the first time I used it. It took 1.5 hours to get to a destination that was 30-45 min away. I wish I knew before hand how horrible TomTom's were. Very difficult to input information and gets you lost! Stick with a garmin.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi angi, I am very sorry that you had such a difficult experience with the GO 50 S you have purchased. What you are describing is very unusual. If you're still willing to give it a chance and you would like further assistance with your GO, please send us a short email on [email protected] and I will arrange for an experienced agent to reach out to you. TomTomInc.

  • Rated 4 out of 5 stars

    great for directions quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TomTom - GO 50 S 5" GPS with Lifetime Map and Traffic Updates - Black/Gray , great for finding your way anywhere. Love the lifetime updates and traffic updates

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It is garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all this thing is is a cell phone gps repeater. it cannot do anything if not connected to a cell phone. Do NOT through your receipt away, you too will be bringing it back..I tried to select no stars, but it wouldn't let me.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hello dvgjr,
      With regret I read about your disappointment with the TomTom GO 50. It is true that you cannot receive life traffic information if you do not have connected your device to a smartphone. However, apart from that, the device functions as a navigational device even if you did not connect it to your smartphone. It then just does not receive life services anymore. Should your device not do so or should you still have questions, please do not hesitate to contact our Customer Care Department via this link: http://bit.ly/1gPzRRD TomTomInc.

  • Rated 3 out of 5 stars

    Is accurate but hard to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a few different Garmin's and Tom Tom's and find this to be the hardest one to enter your address that you want to travel to.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi hewfam, I applogize for the experience. We were trying to simplify search by having everything on one screen and allowing users to search in whichever way they desire. For example, if you are navigating to "456 Main St Somewhere, NY", you can start typing "456 Mai" and the device will give a list of suggestions of addresses in order of distance from location. Please note that addresses are shown on the left side of ten screen and POIs on the right. We will continue monitoring our users feedback regarding search and make adjustments if necessary; therefore I will share your comments with the relevant teams.TomTomInc.

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good GPS but hard to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GPS worked good, the menu was hard to navigate.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good unit for the prioce...but it could have been better for 3d images.... and I am not sure how to rotate it when I use a dash holder

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally replaced my old Tom Tom GPS and find this contains more options and is easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The volume does not go high enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is great as far as getting you to where you have to go but the volume does not go up very high so it is hard to hear as you are driving.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hello, I'm sorry to read that you are not satisfied with the volume of the device. I will share your views with the product team.TomTomInc.