Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1234 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the VIA 1515M 5" GPS for its ease of use, accurate GPS navigation, and lifetime map updates. Many appreciate the screen size and find the device to be a good value for the price. While some users noted that the battery life could be improved and the volume could be higher, the positive feedback on navigation and features outweighs these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,234 reviews
  • Rated 4 out of 5 stars

    Is good, but not excellent.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All tom toms present problems. Some times the tom tom GPS is crazy...send my in circles, or to diferent destination., , but in general terms, is good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good GPS for not a lot of money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TomTom makes great GPS units. While smarts phones are great in a pinch; when you travel to areas that don't have reliable cell service, the TomTom kept me on track. This one offers a split screen to show you traffic lane directions on exits and turns. It took a couple hours to set up initially because you have to download the maps, but updates are quick.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi Bonnie! We are super happy you are enjoying your new VIA 1515M. And that it has guided you through your journeys . Thank you so much for your review! -Sophia @ TomTom TomTomInc.

  • Pros mentioned:
    Accuracy, Screen size

    Rated 5 out of 5 stars

    So far reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen, user friendly interface, informative directions, split screen on on/off ramps, a must if navigating is part of your job.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good GPS for my needs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TomTom is to replace my older model which cannot be updated due to the age of the unit. I love the bigger screen size, which makes it much easier to see while driving. The only issue I had was twice the gps told us to take the exit after we already passed the exit. Both times it was for a welcome center. Other than that I am very satisfied.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Thanks for the great review, Nannyoftwo! We're really glad to hear you and your new device are settling in well together. It's a shame to hear it got a few of the exits wrong, keep an eye on this, make sure its updated, but if you continue to have problems, just let us know. Cheers, Sam at TomTom. TomTomInc.

  • Rated 5 out of 5 stars

    I got this for a gift for my dad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    @ first I really didn't think it would be a great gps for the price I got it for. But after using it for my self and the lifetime maps. It will pay for it self in the long run. Great for anyone that did not opt for the 1k plus nav in your car.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great Navigation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tom Tom is easy to use and has a big enough screen for viewing when mounted on the dash. Sure beats using navigation on the phone.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Why thank you! We agree that it is way better ;) We're really happy to hear you like our lovely screen and that you found it easy to use. If you need anything else, just let us know! Cheers, Sam at TomTom. TomTomInc.

  • Rated 5 out of 5 stars

    Great GPS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had no problems with it at all and found the features to be very handy. The pictures make your route extremely clear and the color choices available make the screens easy to see no matter whether it's day or night.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Thanks for sharing your experience with other users! It's great to hear that you are enjoying the intuitive layout and features that are on offer.

      If you ever need help with it, feel free to get in touch with our support team!

      - Cameron at TomTom TomTomInc.

  • Pros mentioned:
    Ease of use, Map updates

    Rated 5 out of 5 stars

    great gps unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old tomtom was no longer able to be updated and this new unit has lifetime free updates. Easy to use lots of points of interest.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey Mouse!

      It's super to hear that you're making the most of your Lifetime Map Updates. It really does save money in the long run!

      Enjoy using your device - if you need help with any features of functions, just let us know.

      Best,

      - Cameron at TomTom TomTomInc.

  • Rated 5 out of 5 stars

    finds satellites lickity split

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shelved my old tom tom because I would be about 10 miles outside the airport by the time it picked up a signal...by which time I was already 10 miles in the wrong direction. This one grabs a signal almost immediately. Money well spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best GPS for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom Tom once again has the best GPS for the price. The only setting I can't figure out for this one is the current traffic line like there was on my old Tom Tom. Once I have that, I will like this one just the same.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey, we think so too ;)

      Thanks for leaving this review! We're really glad that you like using your VIA 1515M. This model does not feature Live Traffic, whereas your old one sounds like it was a Live device.

      Cheers,

      - Cameron at TomTom TomTomInc.

  • Pros mentioned:
    Accuracy, Map updates

    Rated 3 out of 5 stars

    Better GPS on market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is ok. Gets me where I need to go most of the time. Got it as a "deal of the day". No real time construction or traffic on this model. It has also taken me 30 miles out of the way when I went to a state park with multiple sites. Only upside is lifetime updates are free.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than the previous GPS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated changing GPS because of learning a mew system. This was actually easier than the old one to operate. Many improved features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good GPS website cumbersome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed personal GPS for travel in Europe. The GPS itself was fine. Website to download naps was cumbersome. And extra maps were expensive

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in area where could not get a cellphone signal but best when preload directions and location before on Wifi.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi Janie,

      Thanks for sharing your experience of the VIA 1515M!

      We're glad that you like it. If you ever need help with using it, you know where to find us!

      Cheers,


      - Cameron at TomTom TomTomInc.

  • Rated 4 out of 5 stars

    Does the job most of the time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it gets me where I need to go. I rarely leave my state. I don't like how it keeps suggesting comparable roads from other states.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a cheap GPS, but works a little better than i had expected. Its not by any means amazing but it gets the job done, The touch screen is a little weird and isnt set right and theres no way to calibrate it. When typing in an address it makes you go threw a million steps instead of just being able to just type the address out like google maps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good gps for my needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having a GPS other than the one on my new phone. I bought this one because the one I had (& liked) was destroyed in a car accident. This one meets my needs quite well.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TomTom for years, but it finially gave up the ghost. I am not one to buy ANYTHING on a spur of the moment without doing research. My thoughtful wife bought me a Garmin for my Birthday, but I had already read the reviews. While the Garmin had more features (that I didn't need), the TomTom had higher reviews for half the price. I exchanged it (not pleasing my wife) for rhe TomTom VIA1515M and am quite pleased with it. It does everything my old one did and more. I'd buy it again

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey there Massey, thanks for the great review! We're really glad to hear you're happy with the VIA 1515M. We always want to offer a great navigation experience, so if you ever have any questions, let us know. Cheers, Hanna at TomTom TomTomInc.

  • Rated 5 out of 5 stars

    have always loved TomTom. easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep up the wonderful products. The people I have dealt with at Best Buy have been knowledgeable with the products I have purchased. I would recommend the store and products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it is a good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tool, you do not need anything else,just right direction and clear instructions, i am just renewing my old GPS and i feel good

    I would recommend this to a friend
Sponsored