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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1234 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the VIA 1515M 5" GPS for its ease of use, accurate GPS navigation, and lifetime map updates. Many appreciate the screen size and find the device to be a good value for the price. While some users noted that the battery life could be improved and the volume could be higher, the positive feedback on navigation and features outweighs these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,234 reviews
  • Rated 5 out of 5 stars

    good gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied, geek squad very helpful too. Our old one broke and the geek squad explained the remedy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked really well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it on a trip and it helped in heavy traffic to let me know when an exit was coming up

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey! Thanks for leaving this review and for giving us 5 STARS! I am glad you like it. - Have a good day! Reiss @ TomTom TomTomInc.

  • Rated 5 out of 5 stars

    will not get lost with this 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as xmas present for someone. must work good as they id not give it back to me to return to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to get around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The god is nice and I love the suction cup that comes with it. I really recommended it.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      We're glad you like it!

      Thanks for this great review. 5 stars is fantastic!

      Wishing you a safe time on the road,


      - Cameron at TomTom TomTomInc.

  • Rated 3 out of 5 stars

    Not very user friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to upgrade the maps, but when my husband tried to follow the directions, All the maps were deleted! We had to print out Mapquest maps for the trip We had planned.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hello,
      We apologize for the confusion when trying to update your map. Our customer support team would be happy to assist you with the update. You can reach them at 866-486-6866. TomTomInc.

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance fast reliable for everyday use recommend product

    I would recommend this to a friend
  • Pros mentioned:
    Map updates

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Tom tom. Never had any problems with the old one and so far so good with the new one. We choose tom tom because it includes maps of Canada.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey there

      Thanks for sticking with TomTom. The VIA 1515M is a great navigation companion and as you've mentioned, you get Lifetime map updates of USA, Canada & Mexico.

      Cheers,

      - Cameron at TomTom TomTomInc.

  • Rated 5 out of 5 stars

    Love the 360° feature.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great navi. I really like the ability to position the unit in any position that works best for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GPS for price paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic GPS but worth it for the price paid. It is very helpful when you reach an intersection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding product for the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a GPS, look no further. Nothing left to say. This product is too notch.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey there! Thanks for giving us 5 stars, I am happy that you like the device! Have a great day :) - Reiss @ TomTom TomTomInc.

  • Rated 3 out of 5 stars

    Terrible Touchscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my friend on a road trip. It is really difficult to key in letters on its touchscreen: the image on the screen keeps shaking when I hit the screen.So I gave up to preset the destinations.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey Maui,

      It shouldn't be this hard to enter things on the touchscreen. I would recommend trying out a Factory Reset on the device to try and fix this - Main Menu, Settings, Reset Factory Settings.

      If that hasn't helped, please contact customer support.

      Cheers!

      - Cameron at TomTom TomTomInc.

  • Rated 5 out of 5 stars

    Love my Tom-Tom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Gps, drove to Mexico and back with no problems at all

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Excellent for vacations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great for our vacation to Mexico since we have never been or knew anyone there. It got us to every destination with exact time estimate as well. I'm so glad we bought it. It even has all the speed limits and knows small cities not many gps are familiar with!

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Perfect! We're so happy to hear we helped on your trip. Let us know if you need anything. Cheers, Sam at TomTom. TomTomInc.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GPS was easy to set up and get the latest maps. It is also easy to input your trip destination and has good easy to understand directions. I really like the lifetime map feature. I had a TomTom before and the map updates are expensive, with this they are free!

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey there Mike, thanks for the great review. We're happy to hear you like the VIA 1515 and its features! The set up is meant to be easy, so it's good to hear this was also your experience. If you ever have any questions, just let us know.
      Cheers, Hanna at TomTom TomTomInc.

  • Rated 3 out of 5 stars

    Its ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some problem with the product. Lost the map on route and kept telling me to make a right run into no where. Another time it became dark and lost the whole map had to reset the product. ...........

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Oh dear, this is not normal behavior for a TomTom

      I am sorry that you have been caught out, especially while driving. To solve this, please perform a Recovery Mode on your device - this will re-install the operating system and ensure your device is running its best:
      http://bit.ly/2liRq1O

      If you need further help, please contact customer support. Cheers!

      - Cameron TomTomInc.

  • Rated 5 out of 5 stars

    Great gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any issues with this at all. This has saved me a few times already.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey there SchoolTeacher!

      We are really glad that you like using your new VIA 1515M. Thanks for writing this review - I grade it an A+

      If you ever need lessons with using your device, don't hesitate to get in touch with us - we'll be happy to teach you how to use it.

      Cheers!

      - Cameron at TomTom TomTomInc.

  • Rated 5 out of 5 stars

    Great GPS for new town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just moved and didn't know the town. This gives great instructions for big interstate driving.

    I would recommend this to a friend
  • Pros mentioned:
    Map updates

    Rated 4 out of 5 stars

    Great GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome as long as there is good signal. Finds stops along route but sometimes to far off exit. Lifetime map updates are awesome but a little behind still.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi Mason!

      Cheers for this review - glad to hear you find the device 'Awesome'.

      Have you tried updating the device yet? You need to do this to ensure you have the latest map and operating system installed (this will also improve the performance of your device, including GPS).

      You can do so in the MyDrive Connect program: http://bit.ly/2xaxKjl

      If you need any more help, then just email us - [email protected]

      Wishing you a safe time on the road,


      - Cameron at TomTom TomTomInc.

  • Rated 5 out of 5 stars

    great gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, but it would be better if the machine advises before to turn left of right on a city.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than factory unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Car manufactured GPS in my Altima is awful. I only use this Tom Tom for trips.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey there!

      General rule of thumb - a standalone device is better than a GPS built by the car manufacturer (unless TomTom are involved) ;)

      It's great to see you like the device. Let us know if you need any help with it!

      - Cameron at TomTom TomTomInc.

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