Customer Ratings & Reviews
- Model:
- 1EN5.052.08
- SKU:
- 8767026
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers praise the VIA 1515M 5" GPS for its ease of use, accurate GPS navigation, and lifetime map updates. Many appreciate the screen size and find the device to be a good value for the price. While some users noted that the battery life could be improved and the volume could be higher, the positive feedback on navigation and features outweighs these minor drawbacks.
This summary was generated by AI based on customer reviews.
Tom Tom GPS
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as user friendly as I had hoped. There are some nice features, but you are limited with saved addresses. It is very sensitive to touch, and easily moves from the journey screen to the home screen. Programming was a pain as well. The suction cup never works on any of these devices. I use it but it wouldn't be my first choice.
No, I would not recommend this to a friendHate to be without it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot figure out the split screen junction view is supposed to work. Not in the manual or instructions.
I would recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hi there!
Advance Lane Guidance will not always show as a change of screen - it only does this for major junctions. On other junctions, it appears as arrows at the bottom of the screen.
Please see here for more information:
http://uk.support.tomtom.com/app/answers/detail/a_id/9558/~/about-advanced-lane-guidance
Hope that helps!
- Cameron at TomTom
- Pros mentioned:Ease of use
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it is easy to use. Haven't had much luck getting maps updated
I would recommend this to a friendBrand response from TomTomCommunityManager
Posted .Gday Mc12779,
Thanks for taking the time to give a review. I like that you think it is easy to use. It is great to hear. Just as a little helpful hint for you I have added a two links below that will help with the updates. http://bit.ly/2m2j5kR and http://bit.ly/2eLtCyN If it is easier you can give us a call while you are at the computer and we can talk you through so you know how to do it next time. Please do not hesitate to give us a ring on: 877-757-7137 Monday - Friday: 9:00 a.m. to 8:00 p.m. EST
You can either ring (877-757-7137, Monday to Friday: 9 -8) or drop us an email (inbox.reviews@tomtom.com) Thanks again for the review. Cheers, Jess G@TomTom
Luv it!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This GPS made my recent trip a success!!! Provided street names.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buys employee was excellent and assisted me with my purchase. Very professional and knowledgeable in products.
I would recommend this to a friend- Cons mentioned:Battery life
Tomtom - Via 1515m 5 Gps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad that they made change to the display but the battery not that great.
No, I would not recommend this to a friend very durable and work very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a lot problem getting the gps to see a satellite but as soon as it found them I had no problem after.
I would recommend this to a friendWorks better than Google on android phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would use this every day when I am on a delivery and I would use this when I go out and I need a map so this takes me to all the short cuts and the fastest routes and depicts the time of arrival.
I would recommend this to a friendBrand response from TomTomCommunityManager
Posted .Great to hear that the Via 1515M is filling so many roles for you! Happy motoring!
Updating for maybe the last time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How many more of these will I buy before they are no longer of any use, as my iphone will get better and better,
I would recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hi!
Thank you for your 4-star review! I hope your new TomTom guides you on adventures for many years to come and that our service keeps getting better and better as well. Please contact us if you have any further questions/comments and we will be happy to help! https://us.support.tomtom.com/app/contact/p/4243. Cheers! -Sophia @ TomTom
Easy install great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to set up my mother in law with has never used a GPS in her life said it was super easy to use now she takes it everywhere I think I'm going to need to buy another one hahaha
I would recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hi there, thanks for those great 5 stars :)
It's brilliant to hear that your mother-in-law is really enjoying her Via device!!
We wish her safe travels :)
Cheers, Becky@TomTom
Good GPS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old GPS froze up while I was working one day. Its a necessary part of my job. When that happened I ran to Best Buy and bought this one. Plugged it in and away I went. Its been working great.
I would recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hey there, thanks for the great review. We're really happy to hear you're happy with VIA 1515M! It's intended to be ready to go right away, so it sounds like it's worked exactly as it should. If you have any questions, please don't hesitate to contact us. Cheers, Hanna at TomTom
Not as good as a Garmin, but it will get you there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is a little too small and it is not as intuitive as a Garmin, although it is simple enough so that you don't need to read the instructions. Bottom Line: It works most of the time, although you MUST use the computerized voice option or it will not read the street names where you need to turn (i.e. "Turn left in 700 yards" instead of Turn Left on Main Street).
I would recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hey Lang! We are sorry you feel that way. The reason behind using the computer voice to get full instructions is because in order to have a full working voice recording, it would mean that a recording would have to be made of every street name, intersection, highway and sign in the world by the person recording the voice. The computer voice is able to vocalize the name in the moment.
Hopefully this explains it a little better. If you have any further questions, let us know, we'll be happy to help! Have a nice day! -Sophia @ TomTom
Works great for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this is a great gps, only thing I don't like is how the letters appeAr up after you tap them
I would recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hey! Thank yous for your comments, we appreciate any suggestions. Thank you for your review! -Sophia @ TomTom
- Pros mentioned:Gps
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good useful tool for my children to navigate unfamiliar places
I would recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hey there,
Thanks for leaving this review. Is there anything we could do to improve your experience/get that 5th star? - Have a good day! Reiss @ TomTom
good buy for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Similar to my old one. Does take a long time to upgrade new maps, 9-10 hours. I just left my computer on all night and went to bed. Make sure your sleep mode is turned off.
I would recommend this to a friendBought for my son
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He loves this product but having just a little problem with the road construction redirects
I would recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hey SassyK,
Nice to hear that your son likes the device! If he needs some help with a specific features, get him to call support on the number below:
877-757-7137 (Monday - Friday: 9:00 a.m. to 8:00 p.m. EST)
They'll be happy to help!
- Cameron at TomTom
This is my first GPS and I'm having fun using it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased a 2017 Hyundai Accent SE, and I decided it would be a good idea to have directions when I'm driving and don't know if I'm sure where I am going. It's great.
I would recommend this to a friendDied within a month and no support from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died within a month and no support from Best Buy. Took it back after it died and was made to wait 20 mins to find out that they wouldn't stand behind the product they sold me only a month prior. This reflects badly on Best Buy and Tomtom.
No, I would not recommend this to a friendgreat for a beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product, i am very satisfy ,i Recommend this device to all.
I would recommend this to a friendlooses signal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.unfortunately it has one downfall. it looses signal easily, so it has to stay up on the dashboard.
No, I would not recommend this to a friend