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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.3 out of 5 stars with 1234 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the VIA 1515M 5" GPS for its ease of use, accurate GPS navigation, and lifetime map updates. Many appreciate the screen size and find the device to be a good value for the price. While some users noted that the battery life could be improved and the volume could be higher, the positive feedback on navigation and features outweighs these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,234 reviews
  • Rated 3 out of 5 stars

    Ok gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work will most of the time. Has trouble linking to satilite once and a while.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi Joe! The GPS location can vary and this can make the device take some more time to get started. I would advise updating your device regularly so the location is up to date and the time to find signal is reduced. Follow these instructions on how to update http://bit.ly/2lMUR0Q and let us know if you have any further questions. Have a nice day! -Sophia @ TomTom TomTomInc.

  • Rated 3 out of 5 stars

    Good price for average GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but processor is a little slow. Good GPS for the money paid.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tom tom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a decent buy. It does it job. Like the clip in feature.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok point a to b

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to stop for gas at a truck stop the list does not indicate which direction n s e w. Tom Tom needs to add frequent search category and quick search for truck stops ONLY ! AND ADD TO ROUTE. Its all a guessing game then you have to REENTER ORIGINAL ROUTE !

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi there,

      Thanks for this review. There is no frequent search category on this device, however you can save places as Favorites for fast access.

      You can also show certain POI categories on the map, as you have mentioned. To do this, enter Main Menu > Settings > Show POI on map. In addition to this, it is possible to add a stop to your route - for this simply go to Main Menu > Change Route > Travel Via.

      I hope that helps you in getting to grips with this new device, but if you need more help, just let us know!

      - Cameron at TomTom TomTomInc.

  • Rated 3 out of 5 stars

    It's just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Address lookup is very difficult due to bad touch screen.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      We are really sorry to hear that! please let us know if there's any way we can help you, we'll be happy to. -Sophia @ TomTom TomTomInc.

  • Rated 3 out of 5 stars

    OK Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GPS works fine, but not the best screen resolution

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey there, Ray33!
      Thank you for taking the time to review the VIA 1515M, however we're sad to hear the resolution left you feeling disappointed. We trust the resolution is sufficient for the purpose, so the higher resolution wouldn't influence the price. But we understand that there are many different preferences for the specifications, and we'll be more than happy to pass the feedback to our product development team. Let us know if you have any questions. Cheers, Hanna at TomTom TomTomInc.

  • Rated 3 out of 5 stars

    gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok does work little difficult to use it is ok works well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to operate for a beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAD A LOT OF TROUBLE WITH IT ON MY TRIP FROM RI TO NC.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do Not Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used it a few times the past month we've bad it, and each time, it lost its signal several times during our trip, and a few times, it had us in the middle of no where (open fields, I'm assuming), when we were actually driving on main roads.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey there! We are so sorry to hear that you are having issues with the device. This sounds like a problem with the GPS signal or possibly an issue with not being updated to the latest maps. Please try these steps to get this issue resolved: http://bit.ly/2qqiCil. Cheers, Chelsea at TomTom TomTomInc.

  • Rated 1 out of 5 stars

    Don't buy this TomTom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy, not a good product. Glitchy after 3 wks

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worked for a bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this GPS took it home updated it and then the next day used it for travel. It worked for about two/three hours into my trip and then stopped. I returned it and got my money back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Map updates

    Rated 5 out of 5 stars

    Just Great GPS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a grandfather and have bought a lot of electronics over the years, and this product has lead me to do my first review ever. This GPS is exactly what I was looking for, the directions this device gives are just so easy to follow. The maps are really up to date and even accurate on gated communities. The voice on the GPS is very pleasant, the software is very well thought out. The GPS is easy to program and store your favorite places or customers you need to find. Way to go TomTom. 6 stars

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap product. Lousy TomTom customer service.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to update but the TomTom MyDriveConnect erased the map and would never upload or install one, so I have a mapless GPS. Couldnot find a reliable phone # for TomTom so started a chat on Facebook and they blamed my computers, internet, basically everything except themselves for putting out a bad product that has numerous posts on the Internet for the same problem. TomTom customer support does a great job of hiding from customers. Never purchase a TomTom product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This thing is scary!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We travel with a travel trailer, so we use a vehicle gps to keep us out of situations that would be hard to get out of pulling a long trailer. We have owned a different brand before this one and it kept us out of trouble for many years. We just returned from a 10 day trip and finally quit using the Tom Tom because it was getting us into some pretty dicey situations. This Tom Tom takes you to places that would get us in serious trouble. Hopefully I can return it or exhange it for the brand we had before.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trouble from the start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this while on a road trip, 5 minutes into my first use, the unit started to constantly ghost pressing buttons by itself which would cause interruptions while navigating. At first I thought the touchscreen was too sensitive and AC is causing the unit to think I was pressing buttons. After turning the air off, unit was still doing the same. I went back and exchanged for a different Navigation unit after only 30 minutes of use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ugh!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this Magellan for 11 months it stopped working. Not worth spending money for only one year use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's taken different routes that at times took longer to get than it should have but eventually gets to your destination.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a Top GPS

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GPS system is truly the most basic. I won't say anything negative, just that this is nothing to brag about.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi, the Via 1515 is indeed one of our Entry Level devices. A broader range of capability can be found on the more advanced GO series of devices.

      Patrick @ TomTom TomTomInc.

  • Rated 2 out of 5 stars

    Ok GPS but not very user friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The direction are not very clear. And it take a long time to recalulating.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Oh dear Jaye, sorry to hear that you have not been having a good time with the VIA 1515M.

      What could we improve upon in regards to the directions? Please give our support team a call on the number below:
      877-757-7137 (Monday - Friday: 9:00 a.m. to 8:00 p.m. EST)

      Cheers,

      - Cameron at TomTom TomTomInc.

  • Rated 1 out of 5 stars

    Please do not waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this GPS and updated it since it has lifetime map updates and it still got us lost and also had us get off exits, back track through city streets, and then get back on the interstate and continue to go straight like we should have done in the first place. It also has a lot of glitches with the OS itself.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      We are sorry to hear you are having issues with your VIA 1515M, please contact our support team at 1 866 486 6866 and we will have these errors corrected. TomTomInc.