Customer Ratings & Reviews
- Model:
- 1EN5.052.08
- SKU:
- 8767026
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers praise the VIA 1515M 5" GPS for its ease of use, accurate GPS navigation, and lifetime map updates. Many appreciate the screen size and find the device to be a good value for the price. While some users noted that the battery life could be improved and the volume could be higher, the positive feedback on navigation and features outweighs these minor drawbacks.
This summary was generated by AI based on customer reviews.
Does it's job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The hubs needed a new GPS for his work truck. This does the job without a bunch of bells and whistles he won't use and it was under $100. Score!
I would recommend this to a friendDecent GPS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy a new gps after my garmin kept randomly shutting off. This gps gets the job done. Fairly basic but does what it is supposed to do.
I would recommend this to a friendno LTM, SCAM
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a TT with LIFETIME Maps and traffic several years ago. I'm still alive but TT maps haven't happened for over three years. I haven't found a way to contact TT about that. TT is a PASS.
No, I would not recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hi there,
The VIA 1515M does come with lifetime maps, but not traffic. If you are having trouble downloading these maps, please reach out to our customer service team so they can assist you: 866-486-6866
Great GPS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This GPS does exactly what it needs to do. Keeps up while driving so I never miss a turn. Great price and functionality.
I would recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hey Matt! We are happy you like your new TomTom. Thank you for your review. -Sophia @ TomTom
Pay for update map
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this unit today, and set up my account on the tom-tom web site. It had an update to install map, but tom-tom web site required me to pay for updating 1 year. It will return it to best buy.
No, I would not recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hi airman,
It is unfortunate to read that you had such a cumbersome experience trying to update the TomTom Via 1515. If you have no returned your device and are still willing, please contact our Customer Care Department. They can take a closer look. Since your device comes with lifetime maps your device should be able to update your map on the device if there is an update available. You can contact us on direct line 866 486 6866 or via the following page http://bit.ly/1Rk5Yp3.
Useful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad product for the price just make sure you keep it updated
I would recommend this to a friendNot what is advertised
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a replacement for a really bad Magellan unit, This one is perhaps worse. First off it has no maps installed when I tried to get maps installed, the download time was estimated at over 12 hours on a cable modem, the download timed over and over called tech numerous times no useful help was given. All in all it is a really bad quality unit . I am half afraid to try any other unit after the last 2 purchases I had a Navteq GPS that got wet and stopped working it was far superior t either Tomtom or Magellen Wish I could find another one I am taking this buzzkill back to bestbuy
No, I would not recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hi clairbearski, I am sorry to read that you have decided to return the device as I would have liked to assist you with the issue. For the sake of other customers - we are available to assist you through any issues on the following channels: our direct line 866 486 6866 or the following page: http://bit.ly/Jn4Fjv.
Not bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad as a second option when your phone is dead. The only thing that you need to make sure it is updated
I would recommend this to a friendNot easy to connect to computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Tom Tom. Bought this one for my son. Was not easy to hook up to the computer and couldn't update it. It works but couldn't get all the features it said came with it. But works great
I would recommend this to a friendGreat product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. I sent it all the time for travel
I would recommend this to a friendNot good for trucking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.according to the website it is listed for trucking, but there are no options for trucks, I had to return it
No, I would not recommend this to a friendAwful!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This GPS system is awful! The windshield of our car is sloped, so it forces us to lay it on a seat or hold it. It either continuously loses the signal or can't find a GPS signal. About 90% of the time it says "You have reached your destination" and it is nowhere near the destination. In fact, the majority of the time you end up in a different town. It has only been correct a handful of times. After 9 months, it went in the trash. Don't waste your time and money on it!
No, I would not recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hi weester, thanks for the time taken to leave us a review but we’re sad to hear that you decided to stop using your VIA.
Sorry to hear you weren’t able to mount on the windscreen, I will certainly be making sure that’s passed on as feedback. Not being able to mount must have seriously affected your usability of the product, which we definitely do not want. In some case customers choose to use these handy discs to mount on your dashboard: http://tomtom.com/en_us/drive/accessories/mounts-docks/dashboard-mount-disks/.
However, having dashboard discs isn’t going to help at all if you were losing GPS signal. This certainly isn’t what we expect so what we do have is some trouble shooting available to improve GPS signal: https://us.support.tomtom.com/app/answers/detail/a_id/16109
If you do ever decide to pick our product up again, and the above steps don’t help and you continue to find the destinations are not quite what they should be, please do not hesitate to give us a ring on:
877-757-7137
Monday - Friday: 9:00 a.m. to 8:00 p.m. EST
Saturday: 10:00 a.m. to 6:00 p.m. EST
We would be more than happy to have a look at your device together and get you feeling like a priority driver.
The same also applies for anyone reading this who may have experienced similar problems.
Cheers
Junk it is not worth the room it takes up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This GPS is great if you like one that always loses its signal and is constantly searching for it. Can not tell how well it works because it does not work. This GPS is a worthless PIECE OF SH--. DO NOT WASTE YOUR money. TomTom is a complete waste!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hi JHC403, we're sorry to see you are having issues with your Via 1515M. If you give our support team a shout on 877-757-7137 Monday - Friday: 9:00 a.m. to 8:00 p.m. EST we'll get to the bottom of the problem together.
Patrick @ TomTom
Horrible signal, updates don't work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes five to ten minutes after turning it on for it to find the signal and current location, regardless of whether you are in a rural or urban area, sitting still or moving. Intermittently loses signal. Connected to the update but it didn't work
No, I would not recommend this to a friendBrand response from TomTomCommunityManager
Posted .Hi James, thanks for taking the time to leave us a review. However it sounds like you’re really not having a great time. I’m sorry to hear and I’m also very sorry it’s taken us a while to personally get back to you. It sounds like your device is having a hard time keeping GPS Signal. Normally regularly updating, like you have been doing should resolve these problems, but it seems in this case we might need to try some further troubleshooting. I’ve a got a few steps, which I think should be able to help you out. Firstly, try this link to do a full reset: https://us.support.tomtom.com/app/answers/detail/a_id/16109 .Secondly, reconnect to MyDrive Connect and look for the GPS Fix update and download again. Thirdly, soft reset (hold down the on/off until you hear drums, and release). Fourthly, leave on a window sill for around 40 minutes and it should pick up GPS signal. In the case that you have absolutely no luck please do not hesitate to get hold of us again and we would be more than happy to help.